Naillabelixir Reviews 11

Hello,
This is regarding order #23317, made on May 12 2025. First of all, I never got a follow-up e-mail (except for the 1st one, confirming the order), about shipping and delivery date. Since I had to move from the address where I was living and I wasn't quite sure when the order would arrive, I wrote a message via this very channel - I don't remember exactly when, probably around May 20 -, saying that, in case the order didn't arrive until May 25 (the date I left that address), if you could please cancel the order and reimburse me. I never heard back from you. Moreover, I believe the order was never delivered, since my friend who passed by my old house never found the package. Could you please get back to me and tell me what happened?
Thank you.
p.s. this is very frustrating, since I was a customer of yours who had already purchased the product twice... but via Amazon.

E' una truffa . dopo aver acquistato dal loro sito non ho ricevuto nessun prodotto . Le mie mail non hanno ricevuto risposta . Sono passati piu di 3 settimane . truffatori . I contatti sono fasulli . State attenti non ci cascate

Im seriously pissed. I've ordered more than a month ago and i did not recieved any news. Only message i ever recieved was that the order was being processed.

I contacted support at naillabelixir.com, as well as other emails. Not only they did NOT answer , but i fear they BLOCKED ME. Which is upsetting, since i paid GOOD MONEY for my products.

I won't give up. I get it, sometimes delays happen. But ghosting is not a professional way of dealing with stuff. Specially when the payment was already processed.

Ordered a product and never received it. No big deal, happens all the time. Contacted the company via their website 4 times now and not once has anyone come back to me to address my query. I would avoid caution using the website direct as you have no recourse through them if they simply don't acknowledge you. Trying to claim my money back through the bank I purchased with.

Hice la compra en esta web el 28 de enero de 2025. Nunca llegó el pedido. Escrito varias veces a los correos de contacto y al formulario de la web y no he recibido respuesta.
Dinero perdido y desde mi punto de vista un fraude.
Espero que esta opinión sirva a otros para no comprar atrás de esta web.

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