It was a great read! Unfortunately, it did not meet the requirements needed for my particular court ordered case, but dealing with customer service was nothing less of excellent, they reimbursed my m... Toon meer
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This is an excellent course and I recommended to my probation officer because it is actually addressing the root causes of anger AND great solutions for long term anger management. Easy to access.... Toon meer
Bedrijf heeft geantwoord
I took this course and found it absolutely amazing. From the assignments to the knowledge and it has shown me to go from being a results orientated person which I feel comes with expectations to a p... Toon meer
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I took the HIPAA training. If your goal is to get a certificate, this fills the bill: they send you a beautiful one, in full color, with gold trim. If your goal is to learn something, not so much. Mo... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
North American Learning Institute provides affordable, self-paced online education designed to meet court, workplace, and compliance requirements. Our programs are used by individuals, employers, courts, agencies, and organizations across many jurisdictions for training such as anger management, parenting education, domestic violence awareness, HIPAA, and workplace compliance. Our courses are designed to be accessible, easy to use, and available online at any time, allowing students to complete required education on their own schedule. Thousands of students enroll in our programs each year for a wide range of legal, professional, and personal development needs. Acceptance requirements are determined by the specific court, agency, employer, or organization requesting the course and may vary by state, county, jurisdiction, case type, or agency-specific approval lists. For this reason, students with court-ordered or agency-mandated requirements are encouraged to verify eligibility with the requesting authority prior to enrollment. Our refund policy applies when a specific course is formally rejected in writing by the requiring authority and explicitly names North American Learning Institute or the course. Situations where a court or agency requires enrollment in a particular provider list or program type are considered jurisdiction-specific requirements rather than a rejection of the course itself. We are committed to transparency, consistency, and supporting students throughout the enrollment process. Our team works to clearly explain requirements, assist with course selection, and provide documentation when requested by courts, agencies, or employers.
Contactgegevens
821 Herdon Ave., #140601, 32803, Orlando, Verenigde Staten
- 8883388855
- help@nalearning.org
- nalearning.org
4,6
Uitstekend
42 reviews
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So I wasn’t sure about 4 hours into…
So I wasn’t sure about 4 hours into taking this class that I was in the right spot and started freaking out so i texted the number and they responded right away and relieved all my stress telling me that I was and I really appreciated that cause I was in stress mode at that point! And they were extremely nice and I had a few extra questions that they answered too. The customer service is top notch here!!
24 februari 2026
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hi Nicole,
Thank you so much for sharing this. We know that when someone is taking a required course, especially under stress, even a small moment of uncertainty can feel overwhelming.
I’m really glad our team was able to respond quickly and give you peace of mind. That’s exactly why we make ourselves accessible, real people, real support, right when you need it.
We appreciate you trusting us and we’re grateful you took the time to write this.
I had a very positive experience with…
I had a very positive experience with North American Learning Institute.
The Anger Management course was clear, well-structured, and easy to complete online. Everything was explained in a simple and professional way.
The process was smooth, and the support team was responsive and helpful. My certificate was sent to the court without any issues, which I really appreciated.
Thank you for your professionalism and support. I would recommend this course to anyone who needs it.
3 februari 2026
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hi Tina,
Thank you so much for taking the time to share your experience. We’re really glad to hear the course was clear, easy to complete, and that everything went smoothly with your certificate submission.
Our goal is to make the process straightforward and professional from start to finish, so it means a lot to hear that our team and materials delivered on that.
We truly appreciate the recommendation and wish you all the best moving forward.
Problem solved in 5 minutes (by a human!)
I reached out to NALI with a simple question: their site mentions a “take now, pay later” option for courses, but I couldn’t find where to actually do that online. I sent an email expecting, at best, a response in a day or two.
Paul replied in under five minutes.
Not only that—he didn’t just explain where to click or send a generic FAQ. He simply wrote back and said my courses were now open and I could take them and pay later. Done. No back-and-forth. No friction. No hoops.
I was genuinely surprised on three levels:
1. A real person named Paul exists.
2. He responded almost immediately.
3. He solved the problem completely in one step.
In a world of bots, delays, and “we’ve escalated your ticket,” this felt refreshingly human and respectful of my time. It told me a lot about how NALI operates and the values behind the organization.
Five stars, easily—not just for the courses, but for the way they treat people.
1 februari 2026
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hi Megan,
Thank you so much for taking the time to share this. We really appreciate your kind words and are glad we could help so quickly and clearly.
We believe real support, real people, and straightforward answers still matter and we’re happy that came through in your experience.
Thanks again for choosing NALI, and please don’t hesitate to reach out if you ever need anything in the future.
Great learning experience my cast was…
Great learning experience my cast was dismissed
25 januari 2026
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you so much for your feedback! We’re happy to hear you had a great learning experience and that the outcome was positive. We appreciate you choosing North American Learning Institute and taking the time to share your experience, it helps others make informed decisions
Very knowledgeable course
Very knowledgeable course! Also super easy to use
19 januari 2026
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for your feedback! We’re glad you found the course knowledgeable and easy to use. Our goal is to make high-quality education accessible and straightforward, and we appreciate you taking the time to share your experience.
Course is a sham
Course is a sham, the service center is a sham, when you tell them about their products they ask for legal letters in order to make changes, refunds to acknowledge complaints.
AVOID
30 december 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
We take feedback seriously and want to clarify our process for anyone reading.
Course acceptance depends on the specific court, agency, or authority requesting the training, and students are advised to confirm eligibility prior to enrollment. Our refund policy is published and applied based on documented criteria.
If this reviewer believes they enrolled with us and requires assistance, we encourage them to contact our support team directly so we can locate the account and review the matter.
We do not resolve individual cases in public forums, but we are always willing to review concerns through our official support channels.
excellent learning site with enough…
excellent learning site with enough information to related course. I receive more knowledge on various legal/court family resolution affair process to help my family, friends and community in the court and resolution procedure such complex and non- complex divorce mediation process. Those are added on to criminal, litigation ..........
11 december 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you so much for your thoughtful and detailed review. We’re truly honored to hear that the course provided meaningful knowledge and practical insight you can use to support your family, friends, and community.
Our goal is always to make complex legal and court-related topics clear, accessible, and empowering and it’s incredibly rewarding to know the material helped deepen your understanding of both mediation and broader legal processes.
We appreciate you taking the time to share your experience and for trusting us as part of your learning journey. Wishing you continued success as you put this knowledge to work where it matters most.
I recognize that all the information in…
I recognize that all the information in this program is well done without any filters and straight to the point. I would recommend this course to anyone who wants to understand addiction and all the substances that can lead to an unhealthy life
16 november 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for taking the time to share your experience. We’re glad to hear the course felt clear, direct, and free of unnecessary filters, that’s exactly how it’s designed.
Helping students truly understand addiction, its root causes, and the impact substances can have on overall well-being is at the heart of this program. Your recommendation means a great deal to us, and we appreciate you trusting us as part of your learning journey.
I had an outstanding and unique…
I had an outstanding and unique experience taking this courses. The courses are very explanatory, easy to understand and evidence based information. The babysitting course even includes a wallet certificate which is nice. I would definitely recommend this course to anybody looking to expand their knowledge on this topics or be a first time learner. 10/10
22 september 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you so much for the thoughtful review! We’re glad you found the courses clear, evidence-based, and easy to follow, and it’s great to hear you enjoyed the added details like the wallet certificate. We truly appreciate the recommendation and are happy to support learners at every stage.
Good review
The course was good and my judge approved the certificate no problems.
3 september 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
We’re happy to hear that the certificate was approved and that the course met your needs. Thank you for taking the time to share your experience, we truly appreciate it.
An admirable job of copy-and-paste
I took the HIPAA training. If your goal is to get a certificate, this fills the bill: they send you a beautiful one, in full color, with gold trim. If your goal is to learn something, not so much. Most webinars I’ve taken from other companies break the material down, explain it, interpret, highlight important issues, and give relevant examples; in other words, they teach. NALI, in contrast, just provides huge, indigestible pages of text, mostly reproducing verbatim the text of the law. I could have googled the law and learned as much (and as little), I’ve never seen anything like this. A disappointment.
27 juli 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for sharing your perspective. Our HIPAA training is designed to provide comprehensive, regulation-based coverage that meets compliance and certification requirements, which may differ from more discussion- or webinar-style formats.
We understand that learning preferences vary, and we appreciate you taking the time to share your experience. Your feedback helps inform future improvements.
I took the 4-hour Anger Management…
I took the 4-hour Anger Management class with North American Learning and found it extremely helpful. The class included practical information, quick exercises, and worksheets that made it easy to apply the concepts. I believe this course will be a huge help for me moving forward. I highly recommend it to anyone wanting to better manage anger or shift their thinking in tough situations. Rather you need this class or not, I recommend taking it.
1 juli 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you so much for sharing your experience. We’re really glad to hear the class felt practical and easy to apply, and that the exercises and worksheets were helpful as you move forward. We truly appreciate your recommendation and wish you continued success in challenging situations.
5 star Review
I really enjoyed the anger course material and their support staff have been the easiest to work with I appreciate it so much! Thank you!!
11 juni 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you so much for the kind feedback! We’re really glad you enjoyed the course material and that our support team made the process easy for you. We truly appreciate you taking the time to share your experience.
RETURN POLICY TRAP
Not Accepted by Probation Officer – Ridiculous Refund Policy
I didn’t even take the course, and this company still made it hard to get a refund.
I signed up thinking it would meet a requirement from my probation officer. Before starting, I asked my PO if North American Learning Institute was acceptable. They told me no—it’s not on their list and they don’t recommend it.
When I contacted NALI for a refund under their “100% money-back guarantee,” they told me I needed written documentation from my probation officer proving it wasn’t accepted. An email showing my conversation with the officer wasn’t good enough. Like my probation office has time to write a formal letter just so I can get my money back? Seriously?
This is a trap for people trying to do the right thing. They promote this refund policy, but make it nearly impossible to use. If you’re on probation or have court-ordered requirements, don’t waste your time or money here. Ask your PO or court what’s actually accepted before giving NALI a dime.
26 juni 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hello Wayne,
We understand how frustrating it can be when a course does not meet a specific probation or court requirement, and we appreciate you sharing your experience. Our refund policy is intended to protect students while also requiring written confirmation when a course is not accepted, as acceptance decisions vary by jurisdiction and officer.
We’re always willing to review individual cases directly and encourage you to contact our support team so we can locate the account and determine eligibility under the policy. Our goal is never to create barriers, but to ensure refunds are processed fairly and consistently.
Great company!
The customer service team was very helpful and the course was easy to use. Very satisfied and would refer others to this course :)
17 april 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for the kind words! We’re glad to hear our customer service team was helpful and that you found the course easy to use. We truly appreciate your recommendation and are grateful you took the time to share your experience.
Totally unprofessional scam site
Totally unprofessional scam site, surprised they are allowed to offer CEUs given how vague, poorly written, and poorly supported the information was, especially about an issue as serious as domestic violence. The first two references were from a website lacking any legitimacy (no research, no names or institutions attached to the site even, advertised celebrity news (inspyr.com)). In one section, the course suggested that getting friends together to tell the abuse victim you all thought she was "just stupid" would be a helpful intervention. Lastly, the material consisted of 139 paragraphs, which took at most 1.5 hours to read, but requires you to review the material for 12 hours to get the certificate. It's insulting to the consumer and, more importantly, does not provide any actually useful information for social workers to address domestic violence. Chat GPT could do a far better job.
4 april 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
We take concerns regarding domestic violence education extremely seriously. Our courses are developed and reviewed by credentialed professionals and are designed to meet established education and compliance standards for courts, employers, and continuing education.
We understand that not every course will meet every professional’s expectations, and we appreciate critical feedback when it is shared. Anyone with specific concerns about course content is encouraged to contact us directly so we can review and address them appropriately.
Our commitment remains to provide responsible, ethical, and widely accepted educational programs.
The course was very informative
The course was very informative, but why do y'all charge for more hours with no more information on the subject.
27 maart 2025
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for your feedback, we’re glad you found the course informative. The total number of hours is set to meet court and agency requirements, which often specify a minimum time commitment rather than just content coverage.
While some students move through the core material more quickly, others spend additional time reviewing resources, examples, and supporting information at their own pace. We appreciate you sharing your perspective and always welcome feedback on how we can continue improving.
NJ Courts accepted my 4hr anger-management course completion!
So, NJ court ordered me to take counseling for anger management from a DV case that happened earlier this year... I started off doing therapy sessions with my therapist which I couldn't afford anymore lol.
So, they wound up telling me to look for a course online, that comes with an AM completion certificate. So I chose here.
A lil hesitant at first because I saw all of the negative reviews... especially the court ordered reviews that didn't work. But fortunately enough, the judge accepted it!! That being said, my case was dismissed and record will be expunged. Thanks NALI!
20 juni 2024
Review zonder uitnodiging
Antwoord van North American Learning Institute
Thank you for sharing your experience and for trusting us during such an important moment. We’re truly glad to hear that your course completion was accepted and that this chapter has moved toward a positive resolution.
We understand the hesitation many people feel when choosing an online program, especially for court requirements, and we appreciate you taking the time to share how it worked for you. Wishing you continued progress and success moving forward.
The anger management course is super…
The anger management course is super shady! The material takes an hour to get through for the 16 hour course but you have to stay on it for the full 16 hours. My son kept having to click through and read and reread the same sections for 16 hours straight! After about 5 hours in, it signed him out and lost all of the work done! Not to mention he was double charged for the course. Do not use this company for your classes if they are court ordered!
10 juni 2024
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hello Alexandria,
We’re sorry to hear about this experience and would like the opportunity to look into it directly. Our courses are designed to meet court-ordered hour requirements, and progress is automatically saved throughout the program.
If there were any technical issues or duplicate charges, we’re always happy to review the account and resolve them promptly. Please contact our support team so we can assist.
We appreciate you bringing this to our attention.
Class is not RECOGNIZED SCAMMERS
Class is not legit. Lacks information. Dont waste your time. Not recognized AVOID THESE SCAMMERS
I was a customer and have Proof, response was a LIE.
Received this text today 12/6/2024
" Hello John,
Senior management reviewed your Trustpilot review and has approved reimbursing you for the course, if the review is removed.
Please reply to this message and we will process the refund for your 8-hour Anger Management Class once the Trustpilot review has been removed."
Cynthia
"Customer Service
North American Learning Institute
Phone/Text: (888) 338-8855
Email: help@ nalearning.org
https:// courseforcourt.com/
https:// courseforwork.com/
https:// nalearning.org/"
3 mei 2024
Review zonder uitnodiging
Antwoord van North American Learning Institute
Hello,
We take accusations of this nature seriously and want to clarify for anyone reading. North American Learning Institute is a long-standing education provider, operating since 2012, and our courses are widely accepted by courts, employers, and agencies across the U.S. and Canada.
In this matter, the account was located and a refund was issued, which resolved the transaction. Any additional claims made here do not reflect the outcome or our standard business practices.
We remain committed to transparency, ethical service, and supporting students who contact us directly with questions or concerns.
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