Really can’t say anything negative about our experience. Nyle Evans sorted everything for us and remained contactable and met our every request and we very much appreciated his non -pushy, straightf... Toon meer
Bedrijf heeft geantwoord
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Really can’t say anything negative about our experience. Nyle Evans sorted everything for us and remained contactable and met our every request and we very much appreciated his non -pushy, straightf... Toon meer
Bedrijf heeft geantwoord
Julian was really great! Easy to chat too, there was no rushing which made me feel relaxed. When collecting the car too sat down with me and explained everything along with all the details with... Toon meer
Bedrijf heeft geantwoord
Nathaniel cars are excellent, amazing customer service. I have used Nathaniel for 9 years and had several MG vehicles. I've never had any trouble with this brand in 9 years. I've just purchased an Mgh... Toon meer
Bedrijf heeft geantwoord
Excellent service from Terry Christopher, the entire process was effortless and sorted our part exchange aswell as purchasing a new car without any hassle at all. Communication from him througho... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, Verenigd Koninkrijk
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Heeft 94% van zijn negatieve reviews beantwoord
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No pressure salesmen, very helpful ask any question and you had a answer wasn’t rushed with paperwork all explained…made to feel comfortable

Antwoord van Nathaniel Car Sales - Bridgend

Antwoord van Nathaniel Car Sales - Bridgend
Nathan was brilliant selling me my car and when I had a small issue with my phone connection ( my end ) 2 lovely lads sorted it out straight away. The Service here is amazing 🤩

Antwoord van Nathaniel Car Sales - Bridgend
I’m picking up the car. The car wasn’t validated correctly. I have handprints on my back head dressed. There was a scuff on the bumper and all the windows are dirty. The app disconnected from the car. I contacted the sales department Cody on Thursday. I said I will pop in on the Friday so he could sort it out. I turned up on the Friday and he wasn’t in so I was disappointed with that. I came in on Saturday. He hadn’t told me that he wasn’t gonna be in I was told to come back later on ringing in Saturday afternoon. I was told he was only in to do the handover and he wouldn’t be back in until the 28th so my app doesn’t work with my car, I don’t think I can do a charging schedule on it. I am at the moment disappointed with the Service I’ve been given.

Antwoord van Nathaniel Car Sales - Bridgend
Very disappointing experience with Nathaniel MG, brdigend
I found an MG HS Plug-in Hybrid Automatic advertised on the Nathaniel MG website with photographs showing the new/current-shape MG HS. Based on those photographs, I was interested in the vehicle and made an online booking.
After booking, I discovered that the actual vehicle was the previous/old-shape MG HS, which was not the vehicle I believed I was booking from the advertisement.
I contacted Nathaniel MG about this, and they have confirmed in writing that the incorrect images were displayed due to human error by their website team. I appreciate that they acknowledged the mistake and are correcting the website.
However, I am disappointed with the resolution offered. I was told that they could not offer the current-shape HS Plug-in Hybrid at a similar price and was simply invited to consider other vehicles.
I understand that mistakes can happen, but when a customer makes a booking based on the vehicle shown in an advertisement, I believe the matter should be handled with a more satisfactory customer-focused solution.
I hope Nathaniel MG will reconsider how they handle situations like this in the future, because the experience has left me very disappointed
Ajay

Antwoord van Nathaniel Car Sales - Bridgend
Fabulous service and a lovely car. I couldn't recommend Nathaniel Cars highly enough.

Antwoord van Nathaniel Car Sales - Bridgend
Nathaniel cars are excellent, amazing customer service. I have used Nathaniel for 9 years and had several MG vehicles. I've never had any trouble with this brand in 9 years. I've just purchased an Mghs hybrid+ and it is probably the best vehicle I have ever owned and driven . Very pleased is an understatement. I can't praise this company enough. 5 stars from me.

Antwoord van Nathaniel Car Sales - Bridgend
Great customer service , very polite great clean showroom .Julian was brilliant in understanding our requirements and getting us to test drive the vehicle that worked for us

Antwoord van Nathaniel Car Sales - Bridgend
First time I've ever bought a car from Nathaniels. I went in on the Sunday after I saw a car I fancied on their website. Craig was so friendly. They gave me a good price on my old Honda jazz. I then went back on the Friday. Exchange of cars was easy. They helped me tax the new car. I'm very happy with everything

Antwoord van Nathaniel Car Sales - Bridgend
It was all done quickly and smooth and everything went so well the staff are lovely you can’t fault them brilliant

Antwoord van Nathaniel Car Sales - Bridgend

Antwoord van Nathaniel Car Sales - Bridgend
Julian was really great!
Easy to chat too, there was no rushing which made me feel relaxed.
When collecting the car too sat down with me and explained everything along with all the details within the car.
Thanks Julian
Also the ladies on reception where extremely polite and helpful too.

Antwoord van Nathaniel Car Sales - Bridgend

Antwoord van Nathaniel Car Sales - Bridgend
Excellent service from Terry Christopher, the entire process was effortless and sorted our part exchange aswell as purchasing a new car without any hassle at all.
Communication from him throughout was great and explained the ins and outs of everything in simple terms,
Top service and a top bloke!

Antwoord van Nathaniel Car Sales - Bridgend

Antwoord van Nathaniel Car Sales - Bridgend
Terry the salesmm was polite and helpful plus the customer service is excellent

Antwoord van Nathaniel Car Sales - Bridgend
Very customer focused.
A pleasant and professional experience.

Antwoord van Nathaniel Car Sales - Bridgend
Excellent service from the time we choose & time we picked up new car Hats off to Julian top man

Antwoord van Nathaniel Car Sales - Bridgend
Very good customer service. Explained process well and very informative during handover of car

Antwoord van Nathaniel Car Sales - Bridgend
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