Nathaniel Car Sales - Cardiff Reviews 

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive.

After I had carried out an extensive test drive on my own, they answered all my in-depth questions on systems etc that I needed clarification on.

So much so I ordered the car MG-HS Trophy and collected today

I had a fantastic experience at Nathaniels Cardiff the staff were welcoming, approachable and made the process of buying a car stress free. I would highly recommend.

It was a welcoming and friendly atmosphere!
The Sales Rep was very good! His Explanation of everything and the Car was excellent!
Good communication skills!
He was on top of it all!

I first attended the Cardiiff Penarth Road showroom in May of 2026.I was looking at different cars to replace my current Motability vehicle that was due for change in August. I was greeted by Sales Executive Elliot Cooze who discussed the various models of the MG range of cars that would suit. as a result of that visit i returned to the Cardiff showroom a week later and test drove the MG HS. The car was suitable and a decision was made to acquire the desired vehicle in red. I returned to the showroom on August the 10th to collect the vehicle. I was greeted by Sales Executive Shane Perry who explained that Elliot was on leave, Shane did all the necessary paper work. He explained all that was required and set up everything the way i needed it in the car. Shane made a telephone call to me the following Wednesday to confirm everything was running smoothly and that I was completely satisfied with the car. I was and I still am and very happy with the attention and service from all the staff who assisted at Nathanial Car Sales. THANK YOU.

Staff were very helpful. We weren't sure what we were looking for but the confidence and knowledge from the staff was very helpful

The staff was great answering ever question I had they kept me well informed about what was happening. Also once I had had the car the rang me up to check how it was going and if I needed any help with anything recommended the to any thanks once again for perfect service.

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to the garage who also bought a car from Elliot. Good range of vehicles available.introduced to service dept.

Never felt pressured into a purchase salesman was very pleasant and helpful would recommend them

Service after not great.
The wait to have your faulty car seen is over a months wait. Absolutely ridiculous so although I like my car I now would not recommend MG Nathaniel cars Cardiff. Oh and your car needs to be in the garage all day just for a radio issue. Terrible service offered

The purchase of my wife’s car went smoothly as my PX was over 12 years old and wasn’t expecting a great deal for it, but when I came to trade my car in for a new 26 plate vehicle, the salesman offered me well below market value stating that my car had rear disc brake issues, upon disagreeing with him stating that the car had only been to Audi 2 weeks previous and was given a clean bill of health from one of their master technicians ( video proof of this also). Therefore I DIDN’T GO AHEAD WITH THE PURCHASE.
I took my business elsewhere!!!

We had our new car from Nathaniel cars in Cardiff and our sales rep was Shane Perry he was brilliant from start to finish couldn't have asked for a better sales man ge explained every single detail of the car. Would highly recommend them. One happy customer 😀

Treated like a friend, not just a customer.

The salesman took time to explain, respond to questions & to demonstrate the vehicle's controls. He accepted I did not want finance or to sign anything before thoroughly reading & checking paperwork. He was courteous & considerate of our needs. He was efficient & returned calls. The car arrived promptly for test driving, was suitable & in good condition. We were assisted in the process of applying for the installation of an upgraded charger & in transferring personalised number plates.

Brilliant service all round staff go above and beyond to support. Shane in particular provided excellent support.could not fault him.

Professional. Experienced.
All car details explained from beginning to end of sales.

From start to end the process of buying my new MG was smooth and exciting !

Shane was wonderful and the whole team i met seemed very friendly

I have bought my last 5 cars from 1 dealership, so I was worried how I would find going to a new dealership but I have no negatives from my experience!

Thank you Shane !!

The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot helped with everything, such a lovely guy & made the transaction go so smoothly. Thank you Elliot for everything you've done for me. All the staff there have brilliant customer service.

I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in touch with me so I could plan my day around collection. Treated me like a queen in store and gave me assurances for future bookings. I heard him giving equally good service to others. His service was so five star I drove away thinking I’m never going to buy cars from anywhere else. When I bought the car Nathan was also brilliant. Can’t recommend this garage more if I tried

All brilliant from start to finish, everything was explained clearly by Elliott from the start.
The process was very straightforward and handover was completed with ease.

Great from start to finish. Shane was amazing at getting us a good deal and sorting everything out. Had our car within 10 days. Highly recommend.