The works were undertaken in the timeframe said and the quality of the work could not be faulted. Sadly though I waited for the work to be undertaken and was disgusted by the foul language. I think th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The engineers turned up on the specified day and at a change of location. They were friendly and explained what they would do and do their very best to keep the boot free of glass. They did an excel... Toon meer
Bedrijf heeft geantwoord
These guys are excellent. I sent my peugeot 5008 for a windscreen replacement at the Dartford branch and the time frame was 4hrs waiting time. They finished in about an hour and a half so didn't hav... Toon meer
Bedrijf heeft geantwoord
Arrived on time for appointment and was dealt with straightaway. Informed that my screen should take less time than the estimated time given. Received call approximately two hours later to inform... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over National Windscreens - Dartford
Geschreven door het bedrijf
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contactgegevens
Unit 3 Avery Way, Questor, DA1 1JZ, Dartford, Kent, Verenigd Koninkrijk
- 01322-800-219
4,6
Uitstekend
606 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Job not finished to satisfaction
The windscreen was fitted but there were glass fragments left in the gully between screen and bonnet!
2 september 2025
Antwoord van National Windscreens - Dartford
We appreciate your feedback and regret to learn about the glass fragments left after the windscreen fitting. We'll review our procedures to prevent this.
The guys were absolutely amazing and…
The guys were absolutely amazing and very friendly. They did a great and quick job with the windscreen and wipers. Will definitely go back to them if I ever have any issues with my windscreen again.
22 augustus 2025
Antwoord van National Windscreens - Dartford
We're happy to hear that you had such a positive experience! We appreciate your kind words about our team's friendliness and efficiency. We're glad we could help, and we look forward to assisting you again in the future.
Great experience
I am very please with the way my windscreen and reminders about my appointment. Once the job was completed I was informed that my car was ready to be collected at my convenience. The repair was carried out to my upmost satisfaction. Thank you.
26 augustus 2025
Antwoord van National Windscreens - Dartford
We're very pleased to hear that you were satisfied with your windscreen repair and our communication. We appreciate your positive feedback and are glad the service met your expectations. Thank you!
Kept up to date re arrival
Kept up to date re arrival, the guy was polite and carried out the repair as expected - thank you
25 augustus 2025
Antwoord van National Windscreens - Dartford
We're happy to hear that you were kept informed and that the repair was completed to your satisfaction. We appreciate you taking the time to leave us this positive feedback.
So efficient
Work was carried out (replacement windscreen) very quickly and was a great job! Very professional service and technicians were so nice - gave us directions to a great cafe and also had a good waiting area onsite, which we didn't need to use as they were so quick! Would definitely recommend National Windscreens.
20 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you sharing your experience. We're happy to hear that the replacement windscreen was completed quickly and to a high standard. It's great to know that you found the service very professional and the technicians so nice. Thank you for recommending our service.
Quick and friendly staff
20 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you sharing your positive experience! We're glad you found our staff quick and friendly.
Booked in quickly
Booked in quickly , done in the time schedule said . Good service
15 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you sharing your positive experience! We're happy to hear that our booking process was quick and the service was completed on time for you.
I had a fantastic service in National…
I had a fantastic service in National windscreen.
At that particular day I had to go through many errands and they are kindly accommodated my situation, not to mention that they have saved my time, expenses (not to go through ordering an Uber), so they dealt with it straight away. In just one hour I had my car back!
I couldn't had been any happier and 100% will recommend this place!
13 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you sharing your fantastic experience. We're happy to hear that we accommodated your situation and saved you time and expenses by completing the work promptly. We're glad you were happy with our service and would recommend us.
Good service
The booking process was easy, and the actual appointment went smoothly and promptly.
16 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you taking the time to share your feedback. We're happy to hear that you found the booking process easy and the appointment went smoothly.
Antwoord van National Windscreens - Dartford
We're happy to hear that our team was polite and efficient. Thank you for sharing your positive experience with us!
Antwoord van National Windscreens - Dartford
We appreciate you sharing your feedback! We are so happy to hear that you received prompt service and found our staff helpful.
No stress, no fuss, no hassle
Arrived in the preferred time slot, kept me up to date with arrival time and all fitted in about an hour. No stress, no fuss, no hassle.
5 augustus 2025
Antwoord van National Windscreens - Dartford
We appreciate you taking the time to leave us a review. We're happy to hear that we arrived in your preferred time slot, kept you informed, and completed the work quickly and efficiently.
Good reception job on time.
31 juli 2025
Antwoord van National Windscreens - Dartford
We appreciate you sharing your experience and are happy to hear that you received good service with on-time completion. Thank you again.
Antwoord van National Windscreens - Dartford
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service !
22 juli 2025
Antwoord van National Windscreens - Dartford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
very good installer
11 juli 2025
Antwoord van National Windscreens - Dartford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Was very polite boy
Was very polite boy, had my car done quick & called when it was done so I had back for school run .
9 juli 2025
Antwoord van National Windscreens - Dartford
We're glad you enjoyed your experience. It's great to hear that the service was prompt and considerate, and that we accommodated your schedule. Thank you for your feedback.
Windscreen replacement
It was easy to book the appointment. The notifications and instructions were clear. Upon arrival the staff were very helpful and the replacement windscreen was fitted in the timescales provided. My car was left clean and tidy ready to drive away.
9 juli 2025
Antwoord van National Windscreens - Dartford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Friendly and professional service. A quick and stress free experience.
Arrived on time for appointment and was dealt with straightaway. Informed that my screen should take less time than the estimated time given.
Received call approximately two hours later to inform me that the van was ready.
The payment side (insurance excess) was handled efficiently and professionally.
Van was handed back clean, tidy etc.
Very happy with the service provided.
7 juli 2025
Antwoord van National Windscreens - Dartford
We appreciate you taking the time to share your positive experience. We're happy to hear that you were dealt with promptly, and that the payment process was handled efficiently. We're also glad your van was returned clean and tidy.
Extremely polite member of staff that…
Extremely polite member of staff that fitted and dealt with my windscreen replacement.
4 juli 2025
Antwoord van National Windscreens - Dartford
We appreciate your positive feedback. We're happy to know that the staff member who handled your windscreen replacement was extremely polite and helpful.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.