I love the audio adapter I ordered, it is very well built and works great. I was a bit bummed because I paid extra for faster shipping (3 business days, if I remember correctly), but I didn't get it f... Toon meer
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There was a small shipping issue in the beginning but was quickly corrected the online management is wonderful. I don't remember her name but she made me feel like I mattered we laughed and joked all... Toon meer
I initially received the wrong connector, I called and explained it to a very nice helpful person who immediately fixed my situation and sent the correct item. I had it the next day! Unfortunate that... Toon meer
Bedrijf heeft geantwoord
We had made a huge mistake and ordered the incorrect items ($10k+ difference) . Once the error was discovered, I called and spoke to Catherine. She was incredibly understanding, kind and even brought... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Nemal Electronics designs, manufactures and distributes SMPTE, Neutrik and tactical fiber products for the professional broadcast and audio visual industries.
Contactgegevens
12240 NE 14th Avenue, 33161, North Miami, Verenigde Staten
- 3058990900
- marketing@nemal.com
- nemal.com
4,8
Uitstekend
123 reviews
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Excellent service
Excellent service, helped me locate the appropriate cable for my project, quick turnaround and very friendly. Thankful for their assistance and patience with me.
9 oktober 2023
Antwoord van Nemal Electronics International
Mr. Fuller.
Thank you again for your order for audio snake cable and for your kind words. Our technical staff is always happy to assist with everything from cable selection to system design suggestions. I will certainly pass along your comments.
Regards
Ben Nemser
CEO
The adaptors arrived and packaged well…
The adaptors arrived and packaged well in a reasonable time. They were as advertised and look great. I would buy them again. :)
27 september 2023
Antwoord van Nemal Electronics International
Richard-Thank you for your order for our XLR 4 and 5-pin adapters. Our production and shipping team members work hard to build and deliver these products when you need them. We sincerely appreciate you taking the time to let us know that we met your expectations. -Ben Nemser, CEO
Fast delivery at this price
11 september 2023
Antwoord van Nemal Electronics International
Salvatore-Thank you for your kind words regarding your order for our XLR adapter products. I will pass along your comments to our production and shipping staff who make this happen. We look forward to working with you again in the future. Ben Nemser, CEO
Antwoord van Nemal Electronics International
Hi Lorraine. Thank you for your kind words and for your order of Type N connectors. I have passed along your comments to Katharine and also to Madelene, our customer service manager. We hope to speak with you again soon. Ben
Antwoord van Nemal Electronics International
Phillip-Thanks for your order for the Heliax connectors and for your compliment. Thanks again for keeping us in mind for future requirements-Ben
Fast service
26 juli 2023
In a pinch and Nemal saved the day
I am an authorized Audio Video Lighting dealer and integrator. I am very particular about equipment that I utilize and purchase. Last week I was in dire need for two RG-8 cables with 50 ohm BNC connectors. The quality of the cable needed to be very high due to the nuances of the venue. I also needed the terminations to be flawless and of the highest integrity which would be tested upon install. Benjamin and Madeline were my reps and they made sure that I had my cables on such short notice.
As soon as I received my cables, I knew I had made a purchase from true professionals. I was in the military and worked on high end communication systems. My attention to detail and discriminating eye (for gear) makes me instantly notice quality. Nemal came through and won me as a client. I look forward to doing business with Nemal Electronics and hopefully get Ben and Madeline again. Kudos and 5 stars.
12 mei 2023
Review zonder uitnodiging
Antwoord van Nemal Electronics International
Thank you Gabriel. ! We understand the strict technical requirements for your industry and how important it is for the cables to perform to spec or above. I will pass along your comments to Madelene and also to our technical staff who make this all happen on time.-Ben
We had made a huge mistake and ordered…
We had made a huge mistake and ordered the incorrect items ($10k+ difference) . Once the error was discovered, I called and spoke to Catherine. She was incredibly understanding, kind and even brought a bit of humor to the situation. She canceled the order while I was on the phone. I was able to order the correct items and they were delivered rather quickly and w/o out any issues. Thank you
20 maart 2023
Antwoord van Nemal Electronics International
Good morning Re’Ney,
Thank you very much for your 5-star review. I have passed your comments along to Katherine and our other team members. It means a lot to all of us that you have taken the time to let us know that we promptly resolved the issue to your satisfaction. Thank you again for the order and for considering Nemal for your future interconnect requirements.
Regards,
Ben Nemser
CEO
You send me the wrong order
You send me the wrong order, I haven’t heard from you how you are going to fix the problem. Also I asked how I can send back the wrong item and haven’t heard from you.
10 maart 2023
Very good customer service
Very good customer service. I had accidentally ordered the wrong part, I was able to have my order cancelled and fixed before shipping off to me. Which probably caused Nemal some headaches but saved me from a bunch of headaches.
23 februari 2023
Enginneer in Charge
Found a widget I have been looking for for a while now. It was in my hands in only couple of days after I ordered it.
23 februari 2023
Fast arrival
24 februari 2023
I never received my order.
14 april 2022
Antwoord van Nemal Electronics International
We are very sorry about the issue with your order in 2021. We did everything possible to work with you and UPS to get the product delivered to you. Unfortunately, the customs regulations in Canada are very strict and they do not allow for any delay in payment of import duties and fees. As a result, the package was abandoned. We have no control over the package once it leaves the US. UPS insists that they attempted to resolve the issue with you and that the time limit passed without any resolution. We have no way to verify exactly what transpired, however we do want to do our best to make up this loss to you. We will offer a 50% on any single order you place with us with in 2023, up to a maximum discount of $250 (not including shipping, duties, or clearance fees). Please call our sales department to place your order using this discount. We sincerely hope that you will use this opportunity to more than make up for the loss on your last order.
Regards,
Ben Nemser, WA4DZS
CEO Nemal Electronics
Never received my order
Never received my order. Reached out to customer support and got zero help.
25 januari 2023
Fast Shipping Quality Product
19 december 2022
because you didn't send me all the…
because you didn't send me all the items from the first time
12 december 2022
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