Neon Rose Store Reviews 173

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

My favourite outfit!

Just got my favourite outfit! Everything I bought fits so well and looks super cute. Really great quality and made so well. Can’t wait to buy more beautiful outfits from Neon Rose!

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful clothing & lovely company!

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, efficient shipping! Really happy and will definitely be ordering from here again x

4 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Quality

Really quick delivery. The quality of the top is brilliant and feels much more expensive. I’ve had loads of compliments on it already.

19 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Broken zip

Love the skirt I ordered however the zip is very stiff so I cannot do/undo it and has come away from the material, won’t go up or down.

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful dress

Beautiful dress, fast delivery. Great price! Absolutely perfect fit!

10 juli 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you so much for your kind review - we really appreciate you taking the time to show your support for our brand! we hope you love your wearing your dress x

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, every single time I order can not fault! Excellent quality of the clothes as well and sizing is pretty much on point!

27 juni 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Pip - thank you so much for being a loyal customer - we really appreciate it ! Have a great day xxx

Beoordeeld met 2 van de 5 sterren

Not impressed

Very oversized and over priced items. Returning items is terrible as they take a long time to refund and take a return fee from your payment

12 juni 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Julie - so sorry you didnt have a great experience with us - we hope to improve on areas you have highlighted - thank you for your feedback x

Beoordeeld met 5 van de 5 sterren

It was perfect!

11 maart 2024
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you Lexy !! :) hope you love your purchase - thanks for supporting our brand and planting a tree with your order x

Beoordeeld met 4 van de 5 sterren

Beautiful items

Love the tomato blouse but very small for a XL so had to send it back! Totally gutted but beautifully made 😢

3 juni 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi - thank you for kind review and so sorry the size wasnt suitable ! :(

fingers crossed there is something that catches your eye again soon ... thank you again for the feedback x

Beoordeeld met 5 van de 5 sterren

Excellent.

Excellent service fast delivery. I like it when companies do something for our planet. Also love my top . Thank you

29 mei 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you so much for your lovely review and planting a tree with your order :) have a great day and enjoy your new top x

Beoordeeld met 5 van de 5 sterren

Lovely quality clothing

Lovely quality clothing and I was very impressed with the quick, friendly and efficient customer service. Would recommend!

23 mei 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Victoria - thanks so much for your lovely review and for supporting our brand !! We hope you love your order :) x

Beoordeeld met 5 van de 5 sterren

Beautiful quality design and product…

Beautiful quality design and product and a quick, easy service. Very happy. Thanks!

21 mei 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you Alice for your kind review - so pleased you love your order ... thank you for supporting our brand and planting a tree with your order :) x

Beoordeeld met 5 van de 5 sterren

Great delivery didn't have to wait too…

Great delivery didn't have to wait too long

3 mei 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Jennie - thank you so much for you review ! So pleased you were happy with your delivery ... enjoy your items and thank you for planting a tree with your order :) x

Beoordeeld met 5 van de 5 sterren

I would give these guys 6 stars if I…

I would give these guys 6 stars if I could! My top is good quality, looks great and I always get loads of compliments when I wear it.
Even better, I made a silly mistake with returns (I ordered a S and M cos I haven’t bought from this brand before) and Amy from customer service was AMAZINGand went above and beyond to help me (even more amazing cos I like I said it was 100% my mistake 😂)
The whole experience felt like a was shopping from a company that really values its customers xxx

20 april 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

thank you soooo much for this review - you have made our day ! so happy you love your top !! Have a great day and thank you for supporting our brand and planting a tree with your order :)

Beoordeeld met 5 van de 5 sterren

Really quick delivery

Really quick delivery

18 april 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Kate - thank you so much for your review and showing support to our brand :) So happy your pleased with your quick delivery!! Have an amazing day x

Beoordeeld met 1 van de 5 sterren

Awful customer service

Paid for next day delivery and it didn’t arrive. Informed them and was told you cannot get next day delivery on a Saturday. This is not stated on their website and I was not offered a refund for this.
The items I ordered were so long on the legs and short on the body. I’m not sure any human would fit in them

8 april 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Amy - sorry you have not been happy with your service and confusion re delivery. We have next working day delivery and separate Saturday delivery (extra cost) outlined on our delivery page on the website. We appreciate your feedback and have passed this info on to our team and we are continuously working on improving our fits for our customers - we hope we can continue to improve x

Beoordeeld met 2 van de 5 sterren

Crazy long maxi skirt

I've ordered maxi skirt which is absolutely lovely but the length it's insane. I'm 170m and I got 2 sizes M and L large was huge all over and I hoped M will be much better but same crazy long and still too big. I am not sure if those skirt are only for very tall girls if so that should be written on website but length it's way way way too long for some girl with 2 metres I guess would be right. Shame because skirt is absolutely gorgeous. I had to returned both of them. Return policy goes quite smooth but no single communication back from company what is going on with refund. I have to chase them to get any update.

5 april 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Lena - so sorry you didnt find the length suitable for the skirt - we will take your valuable feedback into consideration. I have checked on your refund and it was received yesterday and processed on the same day - hope this has all gone through ok ! Please dont hesitate to contact us on customer care if you require any further assistance x

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