Neon Rose Store Reviews 174

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... Toon meer

Beoordeeld met 4 van de 5 sterren

I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely lovely coat. Very comfy & a nice fit, Love the colour - bit different to my normal colour range! A really warm coat.Pockets are practical - nice & deep, certainly useful for carrying items... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

Crazy long maxi skirt

I've ordered maxi skirt which is absolutely lovely but the length it's insane. I'm 170m and I got 2 sizes M and L large was huge all over and I hoped M will be much better but same crazy long and still too big. I am not sure if those skirt are only for very tall girls if so that should be written on website but length it's way way way too long for some girl with 2 metres I guess would be right. Shame because skirt is absolutely gorgeous. I had to returned both of them. Return policy goes quite smooth but no single communication back from company what is going on with refund. I have to chase them to get any update.

5 april 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Lena - so sorry you didnt find the length suitable for the skirt - we will take your valuable feedback into consideration. I have checked on your refund and it was received yesterday and processed on the same day - hope this has all gone through ok ! Please dont hesitate to contact us on customer care if you require any further assistance x

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, lovely items. Fast delivery.

1 februari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you so much for your review !! We are so pleased your love your items, enjoy!! Neon Rose x

Beoordeeld met 5 van de 5 sterren

Absolutely lovely coat

Absolutely lovely coat. Very comfy & a nice fit, Love the colour - bit different to my normal colour range! A really warm coat.Pockets are practical - nice & deep, certainly useful for carrying items without having to resort to a bag.Overall I am very pleased with my coat. Many thanks

15 februari 2024
Review zonder uitnodiging
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Antwoord van Neon Rose Store

Thank you Francis for your great review - we love a practical piece thats also gorgeous !! enjoy !! x

Beoordeeld met 5 van de 5 sterren

I absolutely love Neon Rose clothing…

I absolutely love Neon Rose clothing and even better that they plant a tree with every purchase 5*****

19 februari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

thank you so much for your review and glad you love our 'plant a tree' programme...you can even see where your tree is and see updates on how the neon rose forest is going!! x

Beoordeeld met 5 van de 5 sterren

Gorgeous website

Gorgeous website, clothing and customer service. I love my dress so much and it was a bargain in the sale! Would definitely recommend. I love that they told me when the tree was planted :) they plant one with every order!

16 februari 2024
Review zonder uitnodiging
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Antwoord van Neon Rose Store

thank you so much Alice - so pleased your happy with your dress ! Lets keep growing that forest together :)

Beoordeeld met 5 van de 5 sterren

I placed an order at 11am and I got an…

I placed an order at 11am and I got an email to say that Neon Rose had already dispatched the items by lunch time! I was absolutely delighted with the dress. So dreamy and suits me so well!

I accidentally ordered 2 of another item but that was my bad. I didn’t think the legnth of the romper was long enough for the torso on my opinion and I have a pretty short torso. The returns service was super easy!

Other than that I had an amazing experience and love that they share photos of people wearing their clothes online.

5 februari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Anna - so pleased you enjoyed your shopping experience with us ! such a shame the romper wasn't suitable , i will feed this info back to the team! x

Beoordeeld met 1 van de 5 sterren

Attempt to contact customer service…

Attempt to contact customer service failed. My message was undeliverable. I don’t know how to return the coat I purchased. There’s no returns information available. 😡

3 februari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Dee, we're so sorry you cannot reach us!

Please contact our customer service email: customer.care@neonrose.co.uk

You can also find all returns information here:
https://www.neonrosestore.com/pages/returns

Warm regards
Neon Rose

Beoordeeld met 5 van de 5 sterren

Such a beautiful coat

Such a beautiful coat, really stunning piece that is incredibly well made. I ordered it and it arrived next day. I’m over the moon with it.

23 januari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Jo, thank you so much for your kind words! We are delighted you are happy with your Neon Rose order and thank you for your custom!

Beoordeeld met 5 van de 5 sterren

Good experience

Ordered a couple of coats, unfortunately not quite right so returned and refunded within 3 days. No complaints here, good service throughout

18 januari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Good Afternoon R G.
Thank you for your kind review, we will be sure to pass your feedback onto our customer service team. Warm regards
Team Neon Rose

Beoordeeld met 5 van de 5 sterren

This is a great jacket the quality and…

This is a great jacket the quality and price very good.

10 januari 2024
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Sue

We're delighted to hear you love your jacket! Thank you so much for your kind feedback.

Warm regards
Neon Rose

Beoordeeld met 1 van de 5 sterren

I returned a coat to Neon Rose worth…

I returned a coat to Neon Rose worth £80. They never acknowledged receipt of my return and did not refund me despite attempts to get in touch. I am now down £80 and would not recommend using this company.

23 december 2023
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you for leaving your feedback and we are so sorry you are disappointed with our service! Please can you email our customer care team with the receipt of return as it seems it has not been received, our customer service team will look after and resolve this for you. Thank you for your patience at this time.

Warm regards
Neon Rose

Beoordeeld met 5 van de 5 sterren

Great design

Great design, quality and fit. Arrived promptly.

9 oktober 2023
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Alex

Thank you so much for your positive feedback! We really appreciate your custom and kind words.

Warm regards
Neon Rose

Beoordeeld met 5 van de 5 sterren

Perfectly beautiful

Great store ! So pleased I’ve found it, I purchased a patchwork coat , stylish fashionable but unique I love it and I’m complimented every time I wear it! A tree is planted with every purchase which is fantastic !!!

15 december 2023
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Rae. Thank you so much for your lovely feedback. We are so happy to hear you love your order and value your custom!
Warm regards
Team Neon Rose

Beoordeeld met 5 van de 5 sterren

the cutest clothes and great customer…

the cutest clothes and great customer service- love this brand so much! <3

7 september 2023
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you Amanda for your kind feedback! We really appreciate your self and your custom!

Warm regards
Neon Rose

Beoordeeld met 2 van de 5 sterren

Nice designs, let down by being cheaply manufactured

Although I like the design of my knitted cardigan it seems to be really cheaply made, with seams looking unfinished. The yarn used also feels cheap.

10 december 2023
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Alice, we are so sorry you are disappointed with your cardigan and feel it's cheaply made! Please contact our customer service team at customer.care@neonrose.co.uk and we will help you resolve your issue. Thank you for your feedback, I will ensure this is passed on to our design team.

Beoordeeld met 5 van de 5 sterren

I love this brand the quality is great

I love this brand the quality is great, true to size and always a little more funky. Delivery is super speedy and communication tiptop!!

1 december 2023
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Thank you for your lovely review! We are so happy you love your pieces xx

Beoordeeld met 5 van de 5 sterren

Quality cardigans

The cardigans I bought are quality material and even better than the pictures online. I have many items from Neon rose and keep coming back as the designs are ever evolving. Will definitely be back for more.

7 december 2023
Review zonder uitnodiging
Logo Neon Rose Store

Antwoord van Neon Rose Store

Hi Jodie! Thank you for your lovely review! We really appreciate your kind words, and so happy you love our designs. Thanks again, Team Neon Rose x

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