North East Water Softeners Reviews 

A competitive water softener deal and good communication.

Very happy with the excellent service from North East Water Softeners :)

Softener arrived on time, easy to install, works a treat. Customer Service excellent

Excellent service, product and the recommended fitter was perfect

Great tap, thank you. Delivered to billing address rather than delivery address, but apart from that minor inconvenience, no problems. Thank you.

High quality product and fantastic customer service, the lady who called me back couldn’t have been more helpful

The delivery was received quickly but omitted one of the filters I had ordered. This was quickly rectified following a phone call to the company together with an apology.

Very good price for water treatment kit which was sent quickly.

Connan came to install the water softener today. Itwas a challenging job as space was tight where we wanted it, but Connan worked his magic and did such an amazing and neat plumbing job. He was kind polite and professional and took time to run through everything and kindly helped us load the app. We would highly recommend him and harvey water softeners.

Decided to have a Twintec Cobalt water softener fitted by North East Water Softeners as the water in our area is the hardest, almost off the scale! Chelsea was very knowledgeable about their products. Kevin was an excellent fitter - very tidy. Such an amazing piece of equipment, fitted a week ago. Only need to top it up with blocks of salt. A worthwhile investment so far. All of our appliances are new as we live in a new build property, so hoping the lovely soft water will keep everything lasting longer. Absolutely cuts down on cleaning and saves on cleaning products. The difference was almost immediate. We now have lime scale free (and black scum free) taps and shower glass and everything that horrid lime scale clings to.

Would definitely recommend anyone in a hard water area to have this company install a water softener.

We ordered this harvey-twintec-s4 from NE Water Softeners as they had the most competitive price. Delivery was quick and longer connection pipes were easily provided to suit our needs. We installed the system ourselves without significant difficulty (I do most of my own plumbing) although it did take me sometime to make a suitable insulated box outside.
The system performance has been excellent, the shower and kettle which were previously covered in limescale now remain much cleaner.
Very happy customer

What a fantastic company! I ordered the water softener from these guys because they were the most competitive on the market. When the plumber unpacked the machine we discovered that the courier damaged the inlet pipe. There was email exchange with the customer service team (special thanks to Chelsea), photos provided and the replacement was dispatched and arrived in 1 working day! Unfortunately DPD weren’t great but that’s another story. Can’t praise NE Water Softerners enough.

Ordered filters 3 weeks ago, still yet to receive. Had to reach out to ask what had happened before they told me that they were actually out of stock despite stating in stock which allowed me to purchase in the first place.

Nothing but a verbal apology provided, despite holding onto funds for so long.

Delivered within the time frame promised, great little water softener- works a treat. Customer service team was excellent

Prompt reply to query. Very fast delivery. Couldn't ask for anything more.

Very reasonable priced water softener and salt all delivered very quick

Water softener delivered on time and all components in good condition.

Speedy and professional service. Delivered within 3 days.

Best price by far, good support by phone with my initial pre-order questions and the water softener arrived within 48 hours, exactly as promised!

Issue with order but quickly fixed and I was always kept informed.