Newautomotive Reviews 

Excellent after care communication

10/10 service from matt . any missing info was sorted promptly and didnt feel any pressure to buy . solid seller

Fantastic company. Would definitely return and recommend.

Well we got a great car for our son it’s not his first car but it’s a much better one . Matt was great explaining ( more than once ) to him all about the car and nothing was too much trouble he’s told him that he can call him anytime if there something he doesn’t understand . We are very please with the service we got and how looked after we were.

I recently purchased a ford focus from new automotive from the start matt was helpful and the deal was done very quickly no fancy gimmicks just great customer service would recommend this company 100% thank you very much.malc matthews

I purchased a Ford Fiesta EcoBoost from Matt at New Automotive in April 2023, assured the wet belt had been replaced. Turns out, it hadn’t—confirmed by an independent mechanic after a major failure. The so-called service was supposedly done by Garage 2 U, but their contact numbers and email don’t work.

Six months in, the turbo failed, costing me £950 to fix. This should’ve been a warning sign, as turbo failures and wet belt issues stem from the same root cause—the wet belt not being replaced. Fast forward, the wet belt fails, leading to serious engine damage, leaving me with another £850 bill.

When confronted, Matt just shifts the blame to Karl (Garage 2 U) his mechanic, who he's used for two years. No accountability, no resolution, and Matt's preference is to go down the legal route. Despite clear evidence, the dealership refuses to take responsibility, making excuses instead of putting things right.

Avoid at all costs!

Matt’s a proper gentlemen, made the purchasing of a vehicle from him simple and made me feel extremely comfortable. Has been there to answer questions post sale and provide any support needed. Perfect experience when buying a car!

Had a great experience buying a car from here - love my new car and glad I brought the one I did (red ford focus) very genuine and honest people🙏🏻

Purchased a BMW 3 Series Touring from Matt at New Automotive. Matt was extremely easy to deal with, no pushy sales just genuinely wanted to help. The car was exactly as described online (if not better) and perfectly presented when I went to view and collect the following day.

Would 100% recommend if anyone is looking for a reliable and well looked after used car, from a trustworthy and friendly dealer.

Very clean unit, Very professional, and always happy to help answer any questions, such well priced cars and presented amazingly anyone who goes to look at the cars will buy one instantly knowing they are getting such value for money

Matt found me the car that I was looking for and got me one in excellent condition and at an excellent price. Even when I encountered an issue a few weeks later he sorted it out for me at no extra cost. I would definitely use newautomotive again

Matt is very good with his customers by answering any questions I had and he was very helpful by helping me with any problems i came across. This is where i brought my first car and I would highly recommend him.

It was a pleasant experience buying a car from Matt for my daughter. Ford Focus was very clean and in very good condition. Matt is very friendly, knowledgeable about what he sells. He only sells cars with full service history and a warranty which was very re-assuring. Will definitely look to him again.

Would 100% recommend these guys, very professional and a pleasure to deal with.

After numerous messages regarding a particular car that was unfortunately sold before I could see it, Matt invited me to see a car that he had not had time to fully prepare or advertise, we visited to view and test drive, all good so far! Matt then fully prepared, MOT’d and serviced the car, we had agreed a deal and arrived to collect, absolutely nothing had been missed from his promises, the car (10 years old) was better than we expected, the 40 mile drive home was a pleasure. If you’re reading this and want a particular car, call this guy. +10/10 to New Automotive (Matt).

Excellent service. Very professional and reliable. I would 100% buying a car from here.

Went to Matt at new automotive to look at car he's a great guy goes above an beyond with his cars we brought the car which was a VW Tiguan would definitely return to buy another from him even put diesel in for us to drive home an valeted the car again which didn't need but he still did it. messaged us the day after to see how we liked the car so if your looking for a car definitely go an check the garage out.

Friendly, no BS service. Great car, gt value.
At his expense Matt put a fresh MOT on it, and when I collected, he'd put a quarter tank in. Delightful 150mile drive home. Thoroughly recommend.

Bought a Fiesta for my son recently from Matt at New Automotive. The car was immaculate at a very competitive price. There was also peace of mind that the car was fully serviced with wet belt done as standard which was reassuring with the mileage. Would fully recommend them for the quality of cars they provide but be quick at deciding as the cars don’t hang around for long

Matt was great, very helpful and couldn’t do enough for us. Would recommend to anyone.