I ordered two rear Advics rear rotors for my tundra 2022, I was suprised to see signs of rust, not sure if this is why the price was more affordable than other sites. Factoring the fee to return, I de... Toon meer
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Lees wat reviewers zeggen
Updates were provided in a very timely fashion. Arrived quickly, boxed and bubble wrapped very well, price was lowest I could find ! Module is delicate so shipping was a concern, but you have passed w... Toon meer
Bedrijf heeft geantwoord
I usually buy filters for my car on Amazon, but after searching online, I stumbled upon NewParts.com. They carry the exact same brands I normally use, but the total price was lower, even after addin... Toon meer
Bedrijf heeft geantwoord
Their website is very easy to navigate, the catalogs are well organized, the prices are reasonable, and checkout is a breeze. Ordered Mevotech TTX Lower Control Arms and Ball Joint Assemblies for my 5... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Contactgegevens
231 HOGAN ROAD, 38563, GORDONSVILLE, Verenigde Staten
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4,6
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Contacted NewParts through the Amazon app
I contacted NewParts through my Amazon app to ask about the warranty. I was told for the Spectra condenser fan I bought, it was 30 days, same as Amazon. No way, I tried to cancel but it already shipped. Then was charged $25 to send it back. I would not trust a product that had such a short warranty. My original fan lasted 30 years and suspect this one would not last because of the short warranty.
If you want to take a gamble, go ahead but I passed on this and bought a better brand from a better company to buy one from.
5 mei 2026
Review zonder uitnodiging
Antwoord van Newparts
Hi Ronnie,
Thank you for sharing your feedback. We are truly sorry to hear about your frustration regarding the return shipping costs and the warranty period.
Because this order was shipped promptly and the return was initiated as a choice rather than due to a defect with the part, the return falls under standard marketplace policies for buyer's remorse. These guidelines generally require the customer to cover the return shipping costs. We understand that this is an additional expense, but we must adhere to these established marketplace rules to remain fair to all our customers.
We take pride in our ability to process orders quickly and provide responsive communication. We would appreciate it if you would contact us again through the Amazon messaging center so we can discuss this further and work toward a better resolution for you.
Muy satisfecho con el producto que…
Muy satisfecho con el producto que compre, quedó perfecto. Gracias.
4 mei 2026
Antwoord van Newparts
Thank you so much! We're glad to hear the part fit perfectly. We look forward to helping you again in the future.
Fast delivery, good quality
I satisfied the update order status e-mails that makes me peaceful in mind knowing when I'll get my order at hand. Fast delivery! The quality is as it described.
26 april 2026
Antwoord van Newparts
Thank you for the wonderful feedback! We are glad the order status updates gave you peace of mind and that your delivery was fast. It is great to hear the parts arrived exactly as described.
We appreciate your support and look forward to helping you again!
I received my correct parts in just a…
I received my correct parts in just a day, good price also. Really impressed
3 mei 2026
Antwoord van Newparts
Thank you for the feedback! We are happy to hear that your parts arrived on time and that you were pleased with the pricing.
We appreciate your support and look forward to helping you with your future automotive needs!
Antwoord van Newparts
Thank you for the feedback! We are happy to hear that your parts arrived on time and that you were pleased with the pricing.
We appreciate your support and look forward to helping you with your future automotive needs!
They had my parts in stock
They had my parts in stock. Ordering was easy. Shipping was fast. The parts worked as designed. What more can you ask for.
24 april 2026
Antwoord van Newparts
Thank you for the feedback! We are happy to hear that we had your parts in stock and that ordering was easy. It’s great to know shipping was fast and the parts worked exactly as designed.
We appreciate your support and look forward to helping you again.
The prices and product selection are…
The prices and product selection are top notch along with the customer service
24 april 2026
Antwoord van Newparts
Thank you so much for the kind words! We are glad to hear that you are happy with our prices, product selection, and customer service.
We truly appreciate your support and look forward to helping you with your future automotive needs!
Antwoord van Newparts
Thank you so much for the nice feedback! We are happy to hear that you are pleased with our pricing, the way your items were packed, and our super quick shipping.
We truly appreciate your support and look forward to helping you with your future automotive needs!
The part I ordered came with a…
The part I ordered came with a different part number than I ordered , wish they would have stated that those part numbers interchange. They attempted to give a first responder discount but the code never did work. The ordering process was easy and shipment was fast
1 mei 2026
Antwoord van Newparts
Thanks for your feedback! We’re glad the process was easy and fast.
Regarding the part number, part 181124 was officially replaced by 171124 (RoadMatic Front Suspension Strut and Coil Spring Assembly). This change is because the manufacturer superseded the part numbers, which is beyond our control. Although the number on the box is different, it is the correct, updated replacement and is fully compatible with your vehicle.
We also apologize that the first responder discount code did not work. The coupon code was definitely valid and didn't expire at the time of your order, so we're not sure what happened. Whenever you need more parts in the future, please contact us and we'll provide a new discount code for you.
We appreciate your business and are here if you need anything else.
Antwoord van Newparts
Thanks for the feedback! We are glad to hear your order arrived on time and that you were happy with the pricing.
We appreciate your business and look forward to helping you again soon.
The price was very competitive
The price was very competitive - coupled with free shipping and quick delivery - WINNER
28 april 2026
Antwoord van Newparts
Thanks for the feedback! We are glad we could offer a competitive price along with free shipping and quick delivery.
We appreciate your business and look forward to helping you again soon.
I never received my order!!!!
25 april 2026
Antwoord van Newparts
Hi Todd,
We are sorry to hear that your package was stolen, as you mentioned in your email. The order was shipped through USPS, so we recommend reporting mail theft to your local authorities.
Unfortunately, our policy does not cover losses for packages once they have been confirmed as delivered by USPS, but we're willing to offer you a nice deal for the replacement order if you cannot retrieve the original one.
Thank you for your understanding about this and please reply to our email.
Reliable Service and Quality Parts
I had a great experience with Newparts. The parts arrived in perfect condition and the delivery was fast. Customer service was also very responsive and helpful throughout the process. Overall, a smooth and reliable transaction. I would definitely recommend them and will be purchasing again in the future.
17 april 2026
Antwoord van Newparts
Thank you so much for the wonderful feedback! We are thrilled to hear you had a smooth experience and that our team could help along the way.
We look forward to assisting you again the next time you need parts. Happy driving!
Second time ordering from Newparts
Second time ordering from Newparts. Prices are great and delivery was prompt. Will order again in the future.
22 april 2026
Antwoord van Newparts
That is wonderful to hear! We are so glad to have you back as a repeat customer.
Thank you for your continued trust in us for your parts. It’s our goal to keep those prices great and the delivery fast so you can get back to work without the wait. We’ll be ready and waiting for your next order whenever you need us!
Very fast shipping
Very fast shipping, and quality parts at a great price, customer service was fantastic!
14 april 2026
Antwoord van Newparts
Thank you for the 5-star review! We're glad we could provide the quality parts and service you needed at a great price. Enjoy the ride!
I had ordered AKEBONO front breaks for…
I had ordered AKEBONO front breaks for my 2019 Chevy Silverado product is great except after resetting gauges break % will not reset. The AC Delco Rotors are fantastic I ordered.problem ordering paid in full only received breaks I Had to contact them to ship rotors
13 april 2026
Antwoord van Newparts
Thank you for the feedback! We’re glad the Akebono brakes and AC Delco rotors are working well for you. We also apologize for the delay in getting those rotors shipped out initially.
Regarding the brake % reset issue, this often happens if the brake wear sensors weren't replaced or aren't fully seated. Since the sensors are single-use once triggered, the system usually won't reset until a new sensor is detected.
We appreciate your patience and your business!
Antwoord van Newparts
Thanks for the great review! We’re happy to hear the part was an exact match and that it reached you quickly.
We appreciate your business and look forward to helping you again!
Just what I needed at a great price
Newparts had the brand-name, quality products for my Highlander at very low prices. Shipped my order the same day and it arrived on time.
10 april 2026
Antwoord van Newparts
Thanks so much for the kind words! We’re thrilled to hear you got the right parts for your Highlander at a great price and that they arrived on time.
If you need anything else for your vehicle in the future, we’re happy to help. Safe driving!
It was by far the best price I could…
It was by far the best price I could find. The item arrived promptly. The only slight negative was the shipping cost which ate up much of the price savings. Still cheaper overall.
10 april 2026
Antwoord van Newparts
Thank you for the feedback! We’re glad you found the best price and received your order promptly.
We appreciate your honest note regarding the shipping costs and are happy you still saved overall. We look forward to helping you again!
I order Bosch Alternator but i get…
I order Bosch Alternator but i get…
I order Bosch Alternator but i get item No brand or No stick about product at all, only bosch box and then you have to return core and box too
I think ebay about $100 but the sale to me $ 316
I was lie to
dont spend money for that
19 november 2025
Antwoord van Newparts
Hello John,
I’d like to clarify that you ordered a remanufactured unit, as disclosed on the product page. Because these parts are professionally rebuilt from the original cores, they occasionally do not have the same labels or stickers as a brand-new item. Please be assured that the internal components are genuine and meet all quality standards.
The price reflects the high quality of this specific rebuild compared to generic alternatives. As this is a remanufactured part, returning the core and the original box is a standard requirement for your core refund.
As previously discussed, we have accepted your request for a core charge return and issued a refund swiftly upon delivery.
If you have further questions, please reach out via chat or email.
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