This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company
Bedrijf heeft geantwoord
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Toon meer
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Contactgegevens
Verenigd Koninkrijk
- newpay.co.uk
3,6
Gemiddeld
207 reviews
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App not great
The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.
7 september 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Newpay
Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Newpay is a great way to split…
Newpay is a great way to split payments. Can recommend!
29 augustus 2024
Antwoord van Newpay
Good Afternoon, Fran,
Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!
- Kenith
Not many online retailers that's been…
Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.
27 augustus 2024
Antwoord van Newpay
Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan
Newpay's application process was…
Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.
27 augustus 2024
Antwoord van Newpay
Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Fastest service and good.
20 augustus 2024
Antwoord van Newpay
Hello Sorin. Thank you for your 5* review. We really do appreciate it! Best, Audrey
a good company to deal with haven’t had…
a good company to deal with haven’t had any problems with them
10 augustus 2024
Antwoord van Newpay
Hi Mrs. Treviss, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
The price is very awesome as it matches…
The price is very awesome as it matches the price in the market and other stores, l am able to split the payment and money taken directly from my account.
11 augustus 2024
Antwoord van Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Set up direct debit let it run til it…
Set up direct debit let it run til it end no issues. Great shopping experience. Us with confidence
30 juli 2024
Antwoord van Newpay
Thank you for taking the time to leave us a positive review, Amanda, we really do appreciate it! Best, Audrey
Antwoord van Newpay
Hello Catherine. Thank you for taking the time to leave us a positive review! Best, Audrey
Super easy to apply
Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.
26 juli 2024
Antwoord van Newpay
Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Lovely and reliable team
Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏
16 juli 2024
Antwoord van Newpay
Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Fantastic service
Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you
23 juli 2024
Antwoord van Newpay
Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Glitchy Application Process
Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted
27 juli 2024
Review zonder uitnodiging
Antwoord van Newpay
Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
It was easy to set up
It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.
17 juli 2024
Antwoord van Newpay
Hi Miranda,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Thanks, Julie
Antwoord van Newpay
Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
fast service
was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.
12 juli 2024
Antwoord van Newpay
Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Antwoord van Newpay
Hello Kevin. We’re happy to hear you’re enjoying our services! Best, Audrey
Fast, clear and fluid application process
The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed
11 juli 2024
Antwoord van Newpay
Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Antwoord van Newpay
Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
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