Banner for Newpay

Newpay Reviews 207

TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Toon meer

Beoordeeld met 5 van de 5 sterren

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst

Geschreven door het bedrijf

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great options easy to use

Quick and easy set up no problems accessing

29 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Jan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.

Beoordeeld met 5 van de 5 sterren

It was easy to access and complete…

It was easy to access and complete transactions

27 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Eric, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.

Beoordeeld met 5 van de 5 sterren

Love this company…so helpful you can…

Love this company…so helpful you can spread the cost, simple to use.

25 juni 2024
Logo Newpay

Antwoord van Newpay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

Very good company to borrow money

Very good company to borrow money

25 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Tanew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

Was a great opportunity for me to be…

Was a great opportunity for me to be able to purchase an item I really wanted but didn’t have the money at the time to pay upfront and the option to make payment via Newpay account was a life saver. Was quick and easy to apply and I got approval in minutes and thereafter setting up direct debit payments was straight forward too. Thank you so much for this payment option.

15 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Silibaziso,

We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊

Thanks, Julie.

Beoordeeld met 5 van de 5 sterren

Excellent customer relations ⭐️⭐️⭐️⭐️⭐️

Some ex-tenants of my mother have opened a credit card in my mothers name and ran up a huge debt. I called Newpay and was so impressed by the level of customer service. Casey, the lady that dealt with my call was so helpful and reassuring. She was competent and efficient at getting me the right information. She explained everything so thoroughly and put my mind at ease. We will be calling again for my mother to speak to someone directly. I hope I get Casey again but I'm confident that whomever I speak to will ne just as helpful. Thank you Casey for all your help 😊

21 juni 2024
Review zonder uitnodiging
Logo Newpay

Antwoord van Newpay

Thank you for leaving a review Lucie. We're happy to hear that you've had a positive experience with Newpay. Thanks for the 5* rating! Best, Audrey

Beoordeeld met 2 van de 5 sterren

Can't login .

Can't login .. can't find account number messaged newpay several times fir this and no reply

15 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Alex, we're sorry to hear this. Please call us on 0330 838 0170 and we'll be able to assist you with this. Best, Elan

Beoordeeld met 5 van de 5 sterren

Great 0% finance offers for bigger…

Great 0% finance offers for bigger purchases. Easy to set up account & merchants are listed on the website.

5 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Deborah, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

It was seamless stressless and a…

It was seamless stressless and a pleasure to deal with newpay. There was a Ln escooter that I have had my eye on for a while now but was out of my reach due to price but newpay helped me aquire the scooter and spread the cost over a year so I can now have my dream scooter and infact do have it so thank you newpay.

4 juni 2024
Logo Newpay

Antwoord van Newpay

Hi Rhys, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 1 van de 5 sterren

No way to apply

1- Downloaded the app
2- Tried to sign up. It takes me to a Web page where One it shows you the purchase. 2 elegibility check link don't work because it takes you back to the beginning
At newpay, you seriously need to sort your app and website glitches and fix it
I'll try to apply another day. Meanwhile I unistallled the app due to security concern

5 juni 2024
Review zonder uitnodiging
Logo Newpay

Antwoord van Newpay

Hi Giorgio,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will be happy to help. We hope to hear from you soon so that we can get this resolved for you.

Best,

Stephanie.

Beoordeeld met 5 van de 5 sterren

Application was simple

Application was simple , Processing was very quick and completion was easy. I would recommend giving them a try.

31 mei 2024
Logo Newpay

Antwoord van Newpay

Hi Desmond, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

Beoordeeld met 3 van de 5 sterren

Newpay is great for purchases but if…

Newpay is great for purchases but if you have an issue you cannot get in touch with them

8 mei 2024
Logo Newpay

Antwoord van Newpay

Hello there, Elizabeth,

Thanks for taking the time to leave your review,

If you could give us a call at 0330 838 0170, our team will be happy to help you.

- Kenith

Beoordeeld met 5 van de 5 sterren

Superb

Superb. Just decided to try with newpay, it was approved in seconds and I got the disbursement in seconds. The balance of what was given to me is still there. Very fast way of doing business. I love you guyz.

29 mei 2024
Logo Newpay

Antwoord van Newpay

Hi Godwin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

I completed the finance application…

I completed the finance application through Newpay and it was quick and easy and the process was relatively seemless.

9 mei 2024
Logo Newpay

Antwoord van Newpay

Hi Daniel, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

Beoordeeld met 5 van de 5 sterren

Easy simple to use really helpful

Easy simple to use really helpful

8 mei 2024
Logo Newpay

Antwoord van Newpay

Hi,

We're happy to read that you've had a positive experience so far!
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.

Best,

Stephanie.

Beoordeeld met 5 van de 5 sterren

Great!!!!

Clear instructions and help at hand.

3 mei 2024
Logo Newpay

Antwoord van Newpay

Hello Pervez. We're happy to read that you've had a positive experience so far! Best, Audrey

Beoordeeld met 5 van de 5 sterren

I love my NewPay account

I love my NewPay account

30 april 2024
Logo Newpay

Antwoord van Newpay

Hi Nick, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE AND A EXCELLENT WAY…

EXCELLENT SERVICE AND A EXCELLENT WAY TO BUY THE ITEMS YOU REALY WANT BUT CANNOT AFORD TO PAY ALL IN ONE GO ALSO YOU ARE THE ONE IN CONTROLE OF YOUR SPENDING AND YOU CAN PICK THE OPTIONS THAT NEWPAY OFFER YOU AND REMEMBER ITS VERY HARD TO GET CARRYED AWAY SO IF YOU THIS YOU ARE GOING TO SPEND TO MUCH THE OTHER OPTION THAT NEWPAY OFFER IS YOU CAN ;PUT YOUR OWN SPENDING CARP ON YOUR NEWPAY ACCOUNT AS I SAY EXCELLENT SERVICE THANK YOU

24 april 2024
Logo Newpay

Antwoord van Newpay

Hi Paul, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer