nexaproperties.com Reviews 47

Used them as a letting agent to rent a new property but when I had to pull out of new property they held onto my holding deposit for ages, despite a replacement tenant being found in a matter of a week or so.

Was promised a refund on 29/3/23 but only today (12/4/23), have I got my money back. All told they had my deposit for the best part of a month. In the intervening period, I was passed from pillar to post, being told that their systems were being updated and that landlords not prospective tenants were their first priority! What a cheek!

Perhaps their systems were unavailable but what reputable business puts themselves in a position where they’re unable to pay their clients?

You decide but I’ll never use them again, even if I find myself between a rock and a hard place. Never again.

Disgusting smartalec touting for business using indefensible and manipulative language that he probably think is entrepeneurial. Morally bankrupt. Should never have been let out of his pram. This is one person on the make. Invasive. I've just blasted him with a phone message and he rang back to see if I wanted to discuss it. There would be no point in even trying to explain anything to someone calling themselves Joe Feast.

DO NOT GET INVOLVED WITH THIS COMPANY. Call themselves a management company acting for landlords, couldn't manage their way out of a wet paper bag or organise the proverbial if they had full colour instructions and all the kit supplied.
Poorly managed tenancies, lettings damp, poor condition housing which they claim is fit for purpose. Consistently lie about reports from their contractors, had to get environmental health involved as they denied it was damp despite paint flaking of ceilings onto me while sleeping causing chest infection, paint peeling from kitchen window, lounge window, and all bed room ceilings, kitchen cupboards stinking of damp and underneath them also damp. issues with electrics and boiler. On call services that don't answer and leave you with no heating or hot water because on call plumber is on holiday! Spent first month with tripping electric meter where even the Electrician was pulling his hair out as to why it was happening, Lost all my freezer content including a months worth of frozen dog food. unable to cook anything because electric kept tripping. At one point i was running an extension lead from the only working socket in the lounge to the kitchen to boil a kettle or use washing machine.
Having to take landlady to court to get reimbursed for all the lost time at work (i'm self employed) waiting in for people to come and fix problems, time off due to chest infection, loss of the freezer contents, and my deposit back plus other expenses due to the shoddy property.
They take days to reply to emails if they can be bothered.

For some reason estate agents don’t really have a great reputation. Luckily for me and for Nexa, Emma is not your typical estate agent!

In my case she had to deal with squabbling siblings, lots of delays and money issues; I’m pretty sure most of these problems were WAY out of her job description, but she took them all in her stride.
She dealt with everything that was thrown at her with warmth, efficiency and diplomacy. Most of all, She kept everyone informed as to what was going on so we never were left in the dark.
She nudged things along when they needed nudging and encouraged with things weren’t going so well.

I’ve no doubt Emma would make a great mum and is a great friend. Both of these qualities make for a VERY good estate agent.
Ring her today. I’m glad I did.

I needed someone to find a buyer for a Buy-to-Let property with tenants already in. Sarah Oliver got me an offer, which I was initially happy with. I was told that the buyer was offering £252k, on a mortgage but could purchase cash if needed. What later transpired is that the offer was actually from 4 separate people (2 couples) and one of those couples was in their 70's; obviously a mortgage was complicated, nearly impossible. I only found out the offer was from 4 people while filling out paperwork, I was NEVER informed before accepting the offer. Many times over the transaction Sarah was lairy, rude and aggressive to myself and others involved with the transaction. I initially saw it as being driven, but after seeing some of these emails I wouldn't have put up with it. Once I spoke to the other parties and found out the offer was from 2 couples, one of which was 70+ SHE DROPPED ME. SHE EXITED THE TRANSACTION AND WE HADN'T MANAGED TO EXCHANGE.

Sarah is unprofessional and aggressive. Looking at her listings she deals with very expensive property, but couldn't see through a £252k transaction without upsetting everyone else involved and running away. Disgusting service and anyone who asks will be told the same.

Sold two properties with NEXA during covid pandemic and what an easy and pleasurable process it was. Ffion John was absolutely amazing at her job and definitely made the whole experience easier. I would highly recommend NEXA and will definitely be using again in the future. Above and beyond my expectations

Moved from Scotland and Nexa SW let a property in mid winter to a young family with a baby with no heating or electricity. Had to spend 5 days in emergency accommodation getting British gas to reconnect the power. Then have spent the last 4 weeks trying to get their maintenence departments to resolve several leaks and remove rubbish from previous tenant. AVOID