This is the second purchase I have made with this company. They have good products at reasonable prices but it’s their customer service that sets them apart from the ‘big players’ in their market, I... Toon meer
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Lees wat reviewers zeggen
Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... Toon meer
Bedrijf heeft geantwoord
Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... Toon meer
Stunning sofa and really good price. Arranging delivery was easy and communication with delivery was also fantastic as they give you a really good time frame so your not waiting around all day.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.
Contactgegevens
Suite 19, 34 Third Avenue, BN3 2PD, Hove, Verenigd Koninkrijk
- 01273917326
- sales@nextdaysofas.co.uk
- nextdaysofas.co.uk
4,7
Uitstekend
765 reviews
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Excellent service
Able to talk to someone on the phone when required. Good service and no problems. Sofa in great condition and lovely !
10 juli 2023
Sofa and Chair -My experience with this…
Sofa and Chair -My experience with this Company was excellent and I am extremely pleased with my sofa and chair that was delivered very quickly and was exactly as I had ordered. The men from the delivery company were efficient, polite and informative.
3 juli 2023
great sofa, poor delivery…
The service received from Next Day Sofas was faultless. We ordered on Friday, received a telephone on Saturday and received a tracking email on Monday to inform us the Sofa had started it's journey.
Unfortunately our issue sits with the delivery company. Our sofa was unpacked in the street in the rain as we were informed it wouldn't fit in the house with the box. They then informed us on several occasions during delivery that it wasnt going to fit whilst roughly handling the sofa. They gave the impression that ttey were short of time and just wanted to dump and run without any care or consideration for how the item should be maneuvered into the room. My husband and I requested they leave the soa in thd hall and we would put the sofa in the room. On unwrapping the sofa we have discovered 2 puncture holes in the rear of the back rest which we believe are the results of the delivery guys rough handling
4 juli 2023
Tub chair was delivered really quickly…
Tub chair was delivered really quickly and is a lovely teal colour which matches my decor perfectly
3 juli 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
i can see from my very large window the…
i can see from my very large window the road leading to these apartments i gave this company instructions type in main door the number of my door and i let them in with intercom but there are a lot of workmen around who would have let them in because they were taking a long time ringing i went to look for the driver the workmen said they had gone they didnt ring really angry
3 juli 2023
Antwoord van Next Day Sofas
Dear Lillan,
Thanks for taking the time to write a review and thanks for taking my call earlier , i am sorry the drivers left without delivering your sofa but as discussed the mobile number you provided didn't work and we weren't provided with an alternative landline to call you on.
I am glad the sofa has now been delivered and you are happy.
Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326
Delivered on time we’ll packed,able to…
Delivered on time we’ll packed,able to assemble as instructions clear & no missing parts,box carried in property by delivery driver as we are
An elderly couple.
26 juni 2023
Good quality chesterfield-like sofa
Only just received the sofa but so far feels sturdy and comfortable
19 juni 2023
I have never spoken to a more helpful…
I have never spoken to a more helpful customer service team, everyone I have spoken to has been so helpful, extremely efficient & friendly. Many thanks
20 juni 2023
Review zonder uitnodiging
The lady I spoke to on the phone made…
The lady I spoke to on the phone made everything very clear how things worked when the delivery would be made how the payment would be taken. It was very easy to follow my only negative is the chair coin unassembled which you did tell me and she said it was fairly easy to put together. Unfortunately, one of the spanners was missing from the set so put in the chair together, turned out to be a bit of a pain
5 juni 2023
Does what it says on the tin
Does what it says on the tin, next day delivery bang on time.Very happy with the chair,easy to assemble.Would recommend your company with confidence.
22 mei 2023
FIRST RATE COMPANY
Very pleased with our two leather swivel chairs delivered 26 April 2023. We had two chairs delivered from Next day Sofas in 2019 and they have worn really well .
8 mei 2023
Terrible sofa do not buy
Bought the two seater Richmond sofa in Black. Description states bonded leather and faux leather, I cannot see any bonded leather just all faux leather. Bought this sofa in March 2023 so only had it a couple of months and already it is all scratched and the faux leather is peeling and coming off in bits. It is extremely small for a 2 seater (yes I did measure it) would suit children as 2 adults would be squashed together on it the seating area is that small.
The upholstery is terrible hard and uncomfortable. I paid £619.99 for this settee which I have now given to my dogs and bought another sofa from a different company. Also it was not delivered next day as it states it would be it was a week before delivery.
15 maart 2023
Review zonder uitnodiging
Antwoord van Next Day Sofas
Dear Karen,
Thanks for taking the time to write a review, i am really sorry and slightly surprised you aren't happy with the sofa you brought or the delivery timescales as we haven't had any correspondence from you since you originally placed your order.
I have tried numerous times to contact you to see if there is a fault with your sofa so that we can resolve your complaint but haven't had a reply.
In terms of the size of the item the Richmond is one of our smaller ranges and all measurements are clearly advertised on each product to give customers the information needed to make their choice.
The Richmond is a slightly firmer sofa and is covered in a tough durable bonded leather and comes with a warranty so again please reach out on the number below if you feel the leather has failed.
I can see you opted to take advantage of our free two-man delivery taking 5/10 working days, you did have the option of a next working day kerbside delivery at checkout but refused it.
I hope we can resolve your complaint, please call me on 01273 917326.
Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
Marine blue 3 and 4 seater sofas
Friendly customer service. Great sofas for the price. Bright and colourful for the family room. Very practical material.Easy to clean
1 mei 2023
Arrived on time very pleasant guys ty
24 april 2023
total excellent service
I was so impressed with the service I received from Next Day sofas would be an understatement. They were truly unbelievably helpful unlike some companies I dealt within the past. They couldn't do enough for me the service and delivery was totally excellent. The reclining chair and stool. The product when l unpacked was very good and the courtesy I felt from the company went beyond anything I've experienced in a long time. Old fashioned service totally recommend
20 april 2023
Review zonder uitnodiging
Beautiful Sofas
These sofas are amazing, l never thought that l would find something similar to my old ones which l have had for some time but here they are!
They look beautiful in the living room, and so comfy. Easy transaction but the delivery company let them down, but they were very quick to sort it out.
Thank you.
11 april 2023
Review zonder uitnodiging
Lovely sofa.
12 april 2023
Comfortable sofa with matching rise…
Comfortable sofa with matching rise and recline chairs at a very reasonable price… very helpful staff with great communication and a speedy delivery
3 april 2023
Lovely sofa great colour fast delivery
27 maart 2023
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