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Next Divan Reviews 321

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money

Beoordeeld met 1 van de 5 sterren

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

bed is good quality, lovely colour, comfy, and when i emailed about a draw being broken they sent a new one right away. good customer service !

Bedrijfsgegevens

  1. Beddenwinkel
  2. Slaapkamermeubilair winkel
  3. Meubelwinkel
  4. Matrassenwinkel

Geschreven door het bedrijf

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Geschreven door het bedrijf

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

321 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Lovely bed would definitely recommend

The bed and headboard are well made and look beautiful, perfect for my teenage daughter who has high expectations! The delivery men sent regular updates as to when the bed was on its way and the time it would be delivered and it came on time as planned.

4 september 2025
Beoordeeld met 5 van de 5 sterren

Beautiful bed

Great communication, lovely respectful delivery guys, and the bed was perfect just as stated on the website. I'm very happy with this purchase.

9 september 2025
Beoordeeld met 5 van de 5 sterren

Next Divan

The website was easy to use, the choices was large,my son chose the base and headboard and loves the size of the side drawers. Personally I think the quality is very high and competitively priced, so I am very happy with it.

28 augustus 2025
Beoordeeld met 1 van de 5 sterren

Less than a year old and the bed…

Less than a year old and the bed already makes a constant crackling noise. Very disappointed with the quality , this is not what I expected for the price. Unacceptable standard for a bed that should last much longer.

4 september 2025
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Antwoord van Next Divan

Dear customer, thank you for your review. We can see that your order was placed nearly a year ago, but you have not contacted us regarding this issue. Your product is still covered under the 1-year manufacturer warranty, so please reach out to us at info@nextdivan.co.uk and we will do our best to resolve any issue you are experiencing.

Beoordeeld met 5 van de 5 sterren

Quick and smooth delivery

Quick and smooth delivery. The bed is so comfy and looks nice and is well made. Headboard looks lush and has black diamanté buttons on

3 september 2025
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Antwoord van Next Divan

Thank you for sharing your feedback. We’re delighted to hear that you are pleased with the quality and comfort of your new bed, as well as the style of the headboard. It’s always our aim to provide both a smooth delivery experience and a product that meets high standards. We truly appreciate your review and wish you many comfortable nights ahead.

Beoordeeld met 4 van de 5 sterren

Really good service and give you plenty…

Really good service and give you plenty of notice when delivering

26 augustus 2025
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Antwoord van Next Divan

Thank you for your feedback. We’re very pleased to hear that you were happy with our service and found the delivery process well communicated. Providing a smooth and reliable experience is very important to us, and we appreciate you taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Lovely bed base good quality

Lovely bed base good quality delivered on time driver very helpful all in all very good service .Thank you

21 augustus 2025
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Antwoord van Next Divan

Thank you for your lovely feedback! We're so pleased you’re happy with your bed base and the service you received. Enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Trouble free transaction

Trouble free transaction. I bought a complete double bed divan mattress and headboard under £300. Excellent value and a more than comfortable spare bed. One thing that would have made the experience perfect if the delivery drivers had time to assemble the bed and remove the packaging. I understand the costs involved with this but the guys would have had it built in 10 mins, being disabled it took me and my friend nearly an hour. No way is this a complaint more a constructive observation.

20 augustus 2025
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Antwoord van Next Divan

Thank you for sharing your experience with us! We are so pleased to hear that you’re happy with your divan bed set and found it to be excellent value and comfort. We truly appreciate your constructive feedback about assembly and packaging removal, it is something we are always looking to improve, and your insight is very helpful. We hope you continue to enjoy your new bed, and thank you again for choosing us!

Beoordeeld met 5 van de 5 sterren

Great service from ordering to…

Great service from ordering to delivery.
My son lives his new bed, especially the usb point

20 augustus 2025
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Antwoord van Next Divan

Thank you for your lovely feedback! We're delighted to hear your son loves his new bed, the USB point is one of our new features, and we’re thrilled to see it has been well received. Wishing your son many comfortable nights in his new bed!

Beoordeeld met 5 van de 5 sterren

single bed divan frame

I ordered single bed divan frame. Delivery was quick. Divan is light weight,good quality and anti slip top for mattress.
Satisfied with purchase. Good price.

12 augustus 2025
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Antwoord van Next Divan

Thank you for sharing your feedback. We are delighted to know that your single divan frame arrived promptly and met your expectations in terms of quality, lightweight design, and the anti-slip top. We are pleased that you are satisfied with the value of your purchase and wish you many years of comfort and use.

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery, with great communications for a quality product at a great price. 100% recommendation

19 augustus 2025
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Antwoord van Next Divan

Thank you for your wonderful review. We’re delighted to know you are pleased with the quality of your product, the value, and the delivery experience. Your recommendation means a great deal to us, and we truly appreciate your support.

Beoordeeld met 4 van de 5 sterren

Good job

The legs of one of the beds came broken. Otherwise it was all fine. Can this be supplied again?

6 augustus 2025
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Antwoord van Next Divan

Thank you for your feedback,

We're sorry to hear that one of the bed legs arrived damaged. Please get in touch with us at info@nextdivan.co.uk
and we’ll be happy to send out replacement gliders for you via post as soon as possible.

Best regards,
The Next Divan Team

Beoordeeld met 5 van de 5 sterren

Excellent value for money and really…

Excellent value for money and really comfortable and looks really nice

6 augustus 2025
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Antwoord van Next Divan

Thanks so much for your kind words! We're delighted you’re happy with the value and comfort of your new bed. Wishing you many restful nights ahead!

Beoordeeld met 5 van de 5 sterren

Well organised and taken straight to…

Well organised and taken straight to room needed in

29 juli 2025
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Antwoord van Next Divan

Thanks for the positive feedback! We're glad everything was well organised and the delivery went smoothly. Enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Apprehensive you shouldn't be.

I must admit I was very sceptical about purchasing the ottoman beds without seeing and feeling the quality of the items, these doubts were washed away with the speed of delivery the polite driver and his mate placed the bed's in the rooms as instructed taking a great deal of care not to damage anything.
The bed's were easy to put together and setup took approx 30mins per bed.
Absolutely no regrets in buying both
a king and double ottoman base which very well made.
Overall very pleased and relieved with the overall service and product.

29 juli 2025
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Antwoord van Next Divan

Thank you for such a thoughtful review! We completely understand the initial hesitation when buying online, so we’re really pleased to hear that your experience exceeded expectations. It's great to know the delivery team took care and that setup was quick and easy. We're glad you're happy with ottoman bases and even happier to hear you have no regrets! Thanks again for choosing us.

Warm regards,
The Next Divan Team

Beoordeeld met 1 van de 5 sterren

I ordered a bed from them a month ago…

I ordered a bed from them a month ago not even that received it two weeks ago and it’s already breaking. I’ve tried to phone them several times and they don’t answer the phone. Yes and it’s affordable bed. It’s not a very affordable when I’m gonna have to buy another one if it breaks in less than a month, so yes, it’s definitely a scam.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Next Divan

Dear customer,

Thank you for bringing this to our attention, we are truly sorry for the inconvenience you’ve experienced. We understand how frustrating it must be to have an issue so soon after receiving your bed.

Since receiving your feedback, we’ve been in touch and appreciate you sharing your images. We identified the issue with your divan base and arranged for a replacement to be sent at the earliest available delivery slot. According to our records, your replacement should have arrived today.

Please do let us know if there’s anything else we can do to assist you further. We’re committed to ensuring you’re happy with your purchase.

Thank you for your patience and understanding.

Best regards,
The Next Divan team

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