NFLHDTV.COM Reviews 

I was a very happy customer with this for a good 2 years, but then last year the service broke down from November 2025 until May 2026. They emailed everyone in April saying that if you had a subscription for that time period that they would give 6 months free and were going to review everyone’s open helpdesk tickets that went unanswered for months. In the meantime, they did give 1 free month, but then they never answered any of my helpdesk tickets (or any of my new ones) and they won’t answer any emails as I still am trying to find out if they are going to give us what they owe. Simply can’t trust them anymore!

Used to be a good service but not anymore. For now I'm using ZUZZ TV which turns out to be a great alternative

This used to be a great stream but I haven't been able to watch any channels for 29 weeks and have send over 20 tickets and received NO ANSWER. I've asked for reimbursement several times, NO RESPONSE

I have been waiting a month for service nothing. How do I get a refund

Site no longer works. Have submitted several tickets and chatted in but no reply. Site needs to be shut down and refunds processed.

The 2nd year now and it's the biggest BULLSHIT ever. No response from the Customer Service no matter how many Tickets you open. Since more then one Month not working. Don't pay for this CRAP is waste of Money

I have used the site for about five years and up until this year, things were fine. I have not had a working link for two months, paid for the six months service, have put in SIX help desk tickets with zero response(submitted a ticket today). They were responsive when I was having trouble renewing this summer. Now…crickets. I am thoroughly disappointed and do not recommend them moving forward.

Use to be great had it for a couple of years. Heard NFL has caught up with them and shut them down. So don't buy the subscription. I have sent numerous tickets to help desk with no response. Wish they would refund our money for a service we paid for. They don't even have a phone number for customer service.

Service went dead about 10 days ago. And has not returned. Have used without this type of difficulty for about 4 years

I had the service for 3 years. Worked great.2 weeks ago nothing worked, no games at all. No response from customer service. I guess NFL finally caught up with them. They won't get my money again

I've used this service for 3+ years and it's been great up until 2 weeks ago. Just stopped working altogether. No response from their help desk despite numerous attempts.
At this point I would not recommend buying into this app.

It was a great bootleg site while it lasted but I heard the NFL finally caught up with them and shut them down. No response at all from numerous customer service tickets. Back to the sports bars I guess.

Used to be a great app.. now I can get anything to work.. tried reaching out like multiple others with no reply.. won't be renewing next year.. time to find something else

They removed web video casting service last summer, so you can no longer transfer to smart tv's without HDMI direct connection. The streaming service is very broken. As is my current situation, I have not been able to stream ANY channels for almost 2 weeks now. This leads me into the customer service side of it, which is the absolute worst. Getting a response, much less a fix, from customer service takes weeks, not 24 hours as they advertise on the platform. I'm still currently waiting on any response/resolution to my current problem on NO CHANNELS ARE CURRENTLY AVAILABLE. I'd look for other options than this platform. This is very unfortunate because they used to be great and I'm a 5 year member using this platform. This will be my last year of membership and I've already requested cancellation and refund for months not being used.

I loved nflhdtv - was perfect - had EVERY football game - even on an island in Alaska. Now back home in Wisconsin - it does not work! Sent multiple messages to customer service with no response. SO SAD - I loved this service!!

I have experienced spotty service at best. Sometimes it works, sometimes not. I have never received a response from customer service. Right now I have been without any service for 4 days. I have already paid for a year subscription and I assume that money is gone with no hope of recovery or satisfactory streaming service.

I was able to get all the game and it worked fairly well, a few long buffering problems , but now when I log on and choose a channel, it wont come up and says hls: networkerror_manifestload/timeout

Tried to buy a subscription and received no response from the help desk. Sent numerous messages with no response. I honestly think the site is actually offline with no return. Do not purchase anything from NFLHDTV you will lose your money

There customer service is terrible if you have an issue you will not get them to respond to you

This website and service is plagued with constant problems and I'm convinced their "customer service department" is one guy in a basement somewhere. There have been several times where I send an email to customer service and hear nothing back. Not until I send 4 or 5 emails - then MAYBE I'll get a response. Bit right now, not even that is working. I'm starting to think the website might be done. So nice that we're in the middle of our subscription