New Homes Mortgage Scotland Reviews 

719
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Helen our mortgage advisor has been extremely helpful with our tricky financial situation very informative about all the steps and a detailed explanation of all the protection options which we felt no... Toon meer

Beoordeeld met 5 van de 5 sterren

Helen helped us navigate our mortgage requirements for our new build home alongwith our insurance’s. She took the time to explain and provide us with a detailed explanation of the process and never ma... Toon meer

Beoordeeld met 5 van de 5 sterren

Myself and my partner had a really great experience with the whole process. It was made simple to us, and as first time home buyers we were super nervous going into the process and very unsure of how... Toon meer

Beoordeeld met 5 van de 5 sterren

Dean Jeffery helped us secure a new build mortgage as first time buyers with some minor credit issues that had caused issues with companies like L&C. He made everything so simple and easy to follow a... Toon meer

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4,9

Uitstekend

TrustScore 5 uit 5

719 reviews

5 sterren
4 sterren
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4,9

Alle reviews

(719)

35 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service with friendly and approachable team.

New Homes Mortgage Scotland have been extremely professional and helpful in making what should have otherwise been a quite daunting experience for a first-time buyer a very straightforward and stress free one! I'd like to extend my profound thanks to Dean, Ashlee, Nixie and Georgia for their excellent service in getting me set up with a mortgage and insurance for my new home. They have been tremendously patient and dilligent in keeping me up to date with the process which has been above and beyond anything I could have anticipated. Can't recommend highly enough!

5 juni 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Steve,

This is a fantastic review for Dean, Ashlee, Nixie & Georgia - we are so grateful to receive such wonderful feedback from you! We couldn't be happier we could make this process a stress free one!

Communication is really important to us to ensure we are delivering a 5* service so we are delighted to hear we could make the entire process of a buying a home a smooth & stress free experience!

Congratulations again and wishing you all the best!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Great service

Great service, kept us up to date throughout the process!

6 juni 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Angus,

We really do thank you for taking the time to leave a 5* review. Your feedback is really important to us.

Congratulations again and we will you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Excellent Service!!!!

Can’t thank Michael Greaves and Ashlee Davis enough for their excellent service getting my Mortgage set up. The process was seamless and Ashlee kept us well informed and up to date on the process. This is the second time we have used this company and wouldn’t hesitate to use them again. Appreciate all your hard work Michael and Ashlee.

22 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Irene,

This is wonderful feedback for both Michael & Ashlee - we are delighted to hear the team could make this a seamless process for you. We really appreciate you taking time to share your experience with us so thank you.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 4 van de 5 sterren

Overall a good experience but….

We are really grateful to NHMS for helping us with our mortgage for a new build home. Ashlee and Georgia were great at updating us at each stage and very helpful answering any questions.
Initially we felt a bit harassed as the day we had reserved our home we received multiple calls from NHMS about setting up a mortgage meeting. It was a weekend and we were celebrating our son’s birthday so we were quite busy and we didn’t want to spend the day discussing mortgages. They even contacted our house builder saying we weren’t answering the phone which felt embarrassing.
Also we were informed by our initial advisor that we wouldn’t be required to send certain paperwork and could save the hassle which is why he offered us mortgages with a certain bank. This turned out not to be the case and we had to send multiple copies of statements and letters etc. so we felt a bit misled.
Overall we had a good experience with NHMS but we were made to feel quite pressured and stressed in the initial stages of the process.

11 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Laura,

Thank you for your honest feedback - it is really important to us so we appreciate you sharing your experience.

Should you wish to discuss your concern any further, please contact me.

Many thanks,

Ashlee Davis
SAS Team Leader
ashlee.davis@tnhg.co.uk

Beoordeeld met 5 van de 5 sterren

Ashlee was great at communicating and…

Ashlee was great at communicating and keeping me up to date. There was a couple extra documents required and she acknowledged these straight away and sent them off to my lender meaning they approved my mortgage the same day. Very happy with the service and Ashlee was lovely to deal with, would definitely recommend!

23 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Lisa,

Thank you so much for your lovely comments and for taking your time to share your experience with us. Ashlee will be delighted to hear this!

We really appreciate any recommendations we receive and rest assured, any friends or family members that choose to use us based on your recommendations will receive the same 5* service.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

NHMS is fantastic!

Ashlee and Dean were absolutely outstanding. I could not have asked for better support on the phone and on video chat. We got a great deal on our Mortgage and our protection policies, and I cannot thank you enough for all of your hard work.

Ashlee and Dean, you deserve a raise! We both really appreciate everything you have done for us and how easy you made the process of securing a mortgage for our new home.

22 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi James,

Thank you for sharing your experience with us. We are delighted to hear the whole process was made to feel easier for you! Both Ashlee & Dean will be so pleased to receive such lovely feedback.

Congratulations again on your mortgage offer and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Excellent mortgage broker service with Sean Taggart and Ashlee Davies

The experience of mortgage application with NHM can be described as first class. The onboarding process of looking for potential lenders to shortlisting of possible lenders based on our personalised circumstance was just fantastic. The weekly updates, once the mortgage application was submitted made the whole process seamlessly smooth and less stressful. All the credit goes to Sean Taggart and Ashlee Davis. We are indeed grateful.

1 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Samuel,

WOW - thank you so much for sharing this fantastic review for both Sean & Ashlee! Your kind words are much appreciated.

We are delighted to hear NHMS could make this process smooth and stress free for you! The service and communication provided by our team throughout your journey, from start to finish, is everything we strive for and more.

Huge congratulations again and wishing you all the happiness in your new home!

From all at NHMS

Beoordeeld met 4 van de 5 sterren

There was bit of mis co-ordination…

There was bit of mis co-ordination between the sales team + Ops team. I have to submit the same documents 2 times and in the second attempt the list of documents were bit different. please make sure the sales people have the correct list so that customers dont have to resubmit anything and be ready of anthing extra needed.

11 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello,

Thank you for your honest feedback - it is really important to us.

Should you wish to discuss your concern any further, please contact me.

Many thanks,

Ashlee Davis
SAS Team Leader
ashlee.davis@tnhg.co.uk

Beoordeeld met 5 van de 5 sterren

Complex credit history, not a problem.

We had some missed payments and defaults on our credit file from 2+ years ago that we presumed would mean we couldn’t get a mortgage at the level required without going to a specialist lender.

New homes managed to not only find us a mortgage but managed to get us multiple options almost £300 a month cheaper than other brokers.

Jonathan and Ashlee have been amazing. They’ve talked us through everything, helped us and been there to answer our questions.

A huge thanks to them and John at NHM Scotland for their help along the way.

17 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Tony,

Thank you so much for your lovely comments and for taking your time to share your experience with us. Jonathan, Ashlee & John are all so pleased they could assist in making this process easier for you and being there to answer your questions!

Making sure our clients enjoy their journey with us, from the start, right to the end, is really important to us.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Remortgage

Ashlee was very helpful and responded quickly. Great help.

1 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Craig,

We really do thank you for taking the time to leave a 5* review for Ashlee. Your feedback is really important to us.

Congratulations again and we will you all the best!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

The customer service was amazing!

The customer service was amazing! Connor, Ashlee and Monique were super helpful and made our process so easy! Highly recommend New Homes Mortgage Scotland!

12 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Rhiannon,

Thank you for taking time to share your experience with us - what a lovely review about Connor, Ashlee & Monique!

Congratulations again on your mortgage offer and wishing you all the best!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Thanks Ashlee...

Ashlee was very supportive and promptly respond to our questions as regards securing our mortgage. She answered all our questions to the best of our ability. We had a smooth experience working with her. Would recommend New Homes Mortgage again and again. Thanks.

11 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Tim,

What lovely a lovely review for Ashlee - she are delighted! Thank you for sharing your experience with us.

We really appreciate any recommendations we receive and rest assured, any friends or family members that choose to use us based on your recommendations will receive the same 5* service.

Congratulations again on your mortgage offer and we wish you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Friendy and efficient!

Ashlee was very efficient during the process, and was quick to communicate if further details were needed, and updating me on how my mortgage application was going.

10 mei 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Nathaniel,

We really do thank you for taking the time to leave a 5* review for Ashlee. Your feedback is really important to us and Ashlee will be delighted!

Congratulations again and we will you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Great experience using NHM

Great experience using NHM
Excellent communication throughout the process and made it very easy.
Will definitely be returning to them for the remortgage.

26 april 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Paul,

We are delighted to hear the whole process was made to feel easier for you and the communication was excellent throughout! The team will be so pleased to receive such lovely feedback.

Congratulations again on your mortgage offer and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

First Time Buyer

Connor and Ashlee made everything really easy for me as a first time buyer, explaining everything along the way and answering my many questions. Really efficient, professional service.

25 april 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Jordan,

We are delighted to hear the whole process as a first time buyer was a positive experience for you! Both Connor & Ashlee will be so pleased to receive such lovely feedback.

Congratulations again on your mortgage offer and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

NHMS TEAM

The Team @ NHMS made the process that should be difficult rather easy,
The speed in which the team work on your behalf is extremely satisfying.

Thanks Johnathan and Ashlee for your past and continued support over the last 2months and going forward.

24 april 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Edward,

This is wonderful feedback for both Jonathan & Ashlee - we are delighted to hear the team could make this process easier for you. We really appreciate you taking time to share your experience with us so thank you.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

5 stars

I can't fault them! Everyone I dealt with (Ashlee, Connor, and John) was incredibly helpful and knowledgeable. They made what is often a high-stress process feel easy, and they stayed in touch with us at every step of the way. I'd highly recommend them.

24 april 2023
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hi Olivia,

We are delighted to hear the whole process was made easier for you! Ashlee, Connor & John will be so pleased to receive such lovely feedback.

Congratulations again on your mortgage offer and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Great service

Ashlee and Connor made the whole process so easy. They kept me informed at every stage of the process, explained everything clearly and answered any questions when I asked.

22 april 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Craig,

What a great review for both Ashlee & Connor! Thank you for sharing your experience with us and taking time to leave feedback.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

10/10

Everyone I have dealt with a New Homes Mortgage Scotland have been incredibly helpful. They made what could be a very stressful experience an easy one. Would thoroughly recommend to anyone! Massive thanks to Michael, Ashlee and John.

20 april 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Stephanie,

We really do thank you for taking the time to leave a 5* review for the team - Connor, Ashlee & John are all delighted! Your feedback is really important to us.

Congratulations again and we will you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Thank you so much for everything!

My experience with NHMS was first class from start to finish. A stress free process and professional from everyone I dealt with. Thank you for your help receiving my mortgage loan. I will definitely be recommending NHMS to anyone I know looking to go through the same process in the future. Thank you so much again Connor, Ashlee and Georgia 🤍

19 april 2023
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hi Jennifer,

Thank you so much for your lovely comments and for taking your time to share your experience with us. Connor, Ashlee & Georgia are so pleased they could assist in making this process stress free for you!

We really appreciate any recommendations we receive and rest assured, any friends or family members that choose to use us based on your recommendations will receive the same 5* service.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

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