New Homes Mortgage Scotland Reviews 

719
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Helen our mortgage advisor has been extremely helpful with our tricky financial situation very informative about all the steps and a detailed explanation of all the protection options which we felt no... Toon meer

Beoordeeld met 5 van de 5 sterren

Helen helped us navigate our mortgage requirements for our new build home alongwith our insurance’s. She took the time to explain and provide us with a detailed explanation of the process and never ma... Toon meer

Beoordeeld met 5 van de 5 sterren

Myself and my partner had a really great experience with the whole process. It was made simple to us, and as first time home buyers we were super nervous going into the process and very unsure of how... Toon meer

Beoordeeld met 5 van de 5 sterren

Dean Jeffery helped us secure a new build mortgage as first time buyers with some minor credit issues that had caused issues with companies like L&C. He made everything so simple and easy to follow a... Toon meer

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4,9

Uitstekend

TrustScore 5 uit 5

719 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(719)

35 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service from whole team

Excellent service from whole team, kept up to date at every opportunity. Would thoroughly recommend them

5 februari 2024
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hello John,

Thank you so much for your lovely feedback. It's great to hear that you would thoroughly recommend us - means we must be doing something right!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Excellent service!

I am thrilled to share my positive experience with NHMS. Throughout my interaction with NHMS, the entire team displayed an exceptional level of service, professionalism, and dedication to customer satisfaction.

From the initial stages of my mortgage process, NHMS consistently impressed me with their efficiency and commitment. The team's prompt responses, clear communication, and proactive approach were instrumental in making the entire experience smooth and stress-free.

I particularly appreciate NHMS's attention to detail and the way they navigated through the complexities of the mortgage process. Their expertise and customer-centric approach truly set them apart.
I highly recommend NHMS to anyone seeking a reliable and customer-focused mortgage service.

Thank you to the entire NHMS team for their outstanding support and for making the mortgage process a positive experience.

Special thanks to Michael and Jade!

2 februari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Stefanos,

Wow! A phenomenal review here! Well done to Michael, Jade and the rest of our superstar team!

We constantly strive to deliver the highest possible standard of customer service so feedback like this is fantastic. We're delighted that our entire team demonstrated 'an exceptional level of service, professionalism, and dedication to customer satisfaction' throughout the process, as this is exactly what we aim to provide for our customers.

Congratulations again and all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Very happy

Very happy! Jade and Johnathan have been a pleasure to work with. I highly recommend New Homes Mortgage Scotland they have been excellent.

8 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi there Nicole,

Thanks for letting us know about Jade and Jonathan. We're glad they were a pleasure to work with!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Jonathan and Jade were great, they were so helpful and always kept us upto date. Would highly recommend NHMS. Thanks again for all your help!

25 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Lorissa,

A five-star review for Jonathan and Jade, much appreciated! We love hearing that our staff have been so helpful!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Very helpful with a very streamlined…

Very helpful with a very streamlined process.

25 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Andrew,

Thank you for taking the time to share your feedback. We're so pleased that you found us to be very helpful and that our team streamlined what can be a complicated process.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Great start to finish

Start to finish NHMS have been great. The level of communication before and during our application has been flawless. Would highly recommend.
Thank you Charlotte and Connor!

23 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello John,

Thank you for such a wonderful review! Well done Charlotte and Connor!

It's great to hear that you received a 'flawless' level of communication throughout the process and that you would highly recommend us.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Friendly and helpful!

Michael and Jade were incredibly helpful and made the process very smooth. They even updated our mortgage offer when the bank lowered their interest rate. It's difficult to know as a FTB who to go with but we would recommend NHMS to anyone and we will go with them again in the future.

18 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Alasdair,

A brilliant review for Michael and Jade, thank you so much! Navigating the world of mortgages can be difficult when you're a first time buyer, so we're delighted that our team were able to make this process 'very smooth' for you.

All the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Jonathan & Jade have been brilliant…

Jonathan & Jade have been brilliant throughout the whole process. Our mortgage offer was sorted really quickly and were kept us up to date throughout the whole process. Thanks so much for all your help. I would definitely use NHMS again and will be recommending them to friends and family.

17 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Louise,

This is fantastic feedback for Jonathan and Jade, much appreciated! We're delighted our team provided such great service and that you would use our services again!

All the best in your new home. :)

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Connor and Jade were very helpful

Connor and Jade were very helpful, made everything easy to understand and made the whole process very smooth.

10 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Rachael,

Thank you so much for this lovely feedback about Connor and Jade! We're delighted they made what can be a stressful process 'very smooth' for you.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Brilliant Service!

Michael and Jade have been brilliant! Our mortgage offer was sorted really quickly and they kept us up to date throughout the process. Thanks so much for all your help. I would definitely use NHMS again.

12 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Rachael,

A wonderful review for Michael and Jade, thank you so much! It's fantastic to hear that our team were efficient and informative throughout the mortgage application process.

All the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Dedicated team helping me through all the application process.

Received processional advice and answers to my questions along the application processes
Have guided me through and gave me all the needed details.

4 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Dumitrescu,

Thank you so much for a great review! We're delighted to hear that our team guided you through the mortgage application process and gave you all the information you needed.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Jade & David top class service

Jade Stein & David Green excellent service securing our new mortgage.

3 januari 2024
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello,

Thank you so much for your lovely review about Jade and David! We love hearing that our team have provided top class service.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Dean Jeffrey

We used nhms 3 years ago when buying our previous property as we had a great and easy experience then and then again when our fixed rate ran out last year they found us a new fixed rate mortgage and then now with our new property. Dean was our mortgage advisor and he went above and beyond to get us a mortgage that suited our needs and budget, we had a few setbacks to overcome and Dean helped and guided us all the way through, we wouldn't have been able to get our dream home without your help and expertise so thank you so much
Also a big thank thank you to Gerry, Helen and Jade who also helped us
Top team !!!

20 december 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Donna,

This is fantastic feedback for Dean and the rest of the team - thank you so much! We love hearing from returning customers - means we must be doing something right!

Congratulations again and we wish you all the best!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Happy customer

So far my interactions with New Homes Mortgage Scotland have been excellent. They have been helpful and answered any questions I have had and they have been quick to act. I am surprised so far with how easy and quick everything has been while working with them.

18 december 2023
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hello,

Thank you for such a great review, we love getting feedback like this about our team!

We're so pleased they have made what can be a daunting process quicker and easier, and that you found them helpful. :)

From all at NHMS

Beoordeeld met 5 van de 5 sterren

First class experience - thank you Jade and Jonathan!

This is my second time using NHMS, and I can honestly say I wouldn’t use any other mortgage company!

Jonathan has the patience of a saint - he went above and beyond to help me pick the right property (I changed the property on the application a couple of times). He took the time to review home reports and advise. He’s a credit to NHMS.

Jade was very prompt in giving me updates and so polite - an absolute pleasure to hear from!

i had to sell my property under challenging circumstances and I just want to thank you both so much for helping me through this difficult time and making my experience so easy.

Courtney

15 december 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Courtney,

Thank you so much for taking the time to leave this lovely review, and for your comments about Jade and Jonathan!

We love hearing from customers who have worked with us in the past - it's quite the compliment that we're your preferred mortgage company!

Congratulations again and we wish you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

The team were great!

The team were great, Jade was excellent keeping in regular contact by phone and email and progressed my mortgage very quickly. Very professional and knowledgeable.

12 december 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hello Mrs Milne,

Thank you for such lovely feedback about Jade and the team! Consistent communication is so important to us so we're delighted our team provided this.

From all at NHMS

Beoordeeld met 5 van de 5 sterren

New home mortgage have been amazing to…

New home mortgage have been amazing to work with. They kept me informed from start to finish. Would definitely recommend to family and friends and look forward to working alongside them with future opportunities.
Uzair

8 december 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Haseem,

Thank you so much for an amazing review. It's great to hear that our team provided you with consistent communication throughout the process, and that you would recommend us to family and friends.

Congratulations again and we wish you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Thanks so much for your help Jade with getting us the mortgage for our second new build property. We would not have been able to get the Joint Borrower Sole Proprietor Mortgage without NHMS help. We are so delighted everything went smooth and stress free. Would highly recommend NHMS!

1 december 2023
Review zonder uitnodiging
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Antwoord van New Homes Mortgage Scotland

Hi Ibrar,

Thank you for taking the time to leave such a lovely review for Jade and the team! We're delighted to hear that you would highly recommend us.

Congratulations again and we wish you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

I was happy with the level of service i…

I was happy with the level of service i received, they kept me informed through out the process of the mortgage application. i was quite satisfied on the level of service, i will surely recommend them.

23 november 2023
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hi Philip,

Thank you so much for taking the time to share your feedback. We are really grateful to receive such lovely comments about the level of service you received.

Congratulations again and wishing you all the best in your new home!

From all at NHMS

Beoordeeld met 5 van de 5 sterren

New Homes Mortgage Scotland

New Homes Mortgage Scotland made the process easy from start to finish. From out initial contact, to mortgage offer we were kept in the loop, with regular updates on every step. Everything was also carried out quickly, not the usual waiting days for responses as we have had with others in the past.

23 november 2023
Review zonder uitnodiging
Logo New Homes Mortgage Scotland

Antwoord van New Homes Mortgage Scotland

Hi Tara,

Thank you for your lovely review. Communication and efficiency are so important to us to ensure we deliver the best possible service, so we are delighted to hear the team provided both these things throughout the application process.

Huge congratulations again and wishing you all the best in your new home!

From all at NHMS

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