Excellent customer service. Handled my order efficiently and my beautiful dining table delivered in 2 days! Delivery was also excellent, both delivery men were so polite and did a great job assembli... Toon meer
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⭐⭐⭐⭐⭐ Absolutely fantastic experience! The dining chairs are completely fab and look amazing in our home! On top of that, the delivery service was 5/5 stars. The delivery driver was super frien... Toon meer
Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... Toon meer
Bedrijf heeft geantwoord
Placed an order over two weeks ago. Money immediately taken, and advised delivery would be in 3-5 days…. No communication since. Have chased up and received a sub par response so I’ve requested a refu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.
Contactgegevens
71-75 Shelton St, London , WC2H 9JQ, London, Verenigd Koninkrijk
- 0208 7982 559
- sales@nicholasjohninteriors.co.uk
- nicholasjohninteriors.co.uk
4,5
Uitstekend
72 reviews
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Excellent customer service
Excellent customer service. Handled my order efficiently and my beautiful dining table delivered in 2 days! Delivery was also excellent, both delivery men were so polite and did a great job assembling my table. Thank you so much.
9 augustus 2026
Terrible customer service and very poor…
Terrible customer service and very poor quality furniture!
4 augustus 2026
Review zonder uitnodiging
⭐⭐⭐⭐⭐ Absolutely fantastic experience
⭐⭐⭐⭐⭐ Absolutely fantastic experience!
The dining chairs are completely fab and look amazing in our home! On top of that, the delivery service was 5/5 stars. The delivery driver was super friendly, efficient, and exceptionally nice. He even went above and beyond by helping me assemble and install the chairs right then and there.
Top-notch service and quality products. Highly recommend!
23 juli 2026
Excellent from start to delivery
Excellent from start to delivery!
I am so pleased with my beautiful new table. It was delivered so quickly and professionally.
Thank you for a wonderful service.
8 juli 2026
Even though goods were in stock it…
Even though goods were in stock it still took 3 weeks then to arrive in a battered box, with a chip out of the base, however it's underneath so can't be seen
Purchase was a parasol base on castors
16 juli 2026
Antwoord van Nicholasjohninteriors
Thank you for taking the time to share your feedback, and please accept our sincere apologies for your experience.
We aim to deliver in-stock items within 5–10 working days, but your order arrived on the 12th working day, and the packaging was not up to the standard we expect. We’re also very sorry to hear about the damage to the parasol base.
We have raised this with both our supplier and delivery partners so they can investigate the delay, packaging condition and damage. This is not the level of service we strive to provide, and we’re committed to making sure future deliveries are handled with greater care and communication.
– Team Nicholas John Interiors
Very efficient and professional service…
Very efficient and professional service and my client absolutely loved her desk. Delivery service very good too
4 juni 2026
Purchase of coffee table Looks great…
Purchase of coffee table Looks great excellent service.
4 juni 2026
Great ordering process great product…
Great ordering process great product with great delivery!
25 mei 2026
The delivery service was outstanding
The delivery service was outstanding, can’t thank the two men enough. And must say the chosen delivery company was an amazing decision for your company, the sofa itself is 10/10 but the smooth delivery process and the way they made sure to deliver the sofa up 4 flights of stairs and not once complained made it even better.
20 mei 2026
Side Board
The product quality was outstanding, and I was genuinely impressed with the overall experience. The delivery was excellent and arrived well within the timeline promised by the company, which I really appreciated. The delivery company was also very professional they took away the packaging and cleaned up afterward, which made the whole process even more convenient and stress-free.
I also appreciated that they carefully inspected the products to ensure everything was in perfect condition before completion of the delivery. That level of attention to detail and customer care really stood out.
My only suggestion for improvement would be better communication during the delivery process. While the order arrived on time, it would have been reassuring to receive more updates or progress notifications while waiting for the delivery.
Other than that, everything was excellent. I’m extremely satisfied with my purchase and would definitely recommend the company to others.
18 mei 2026
Delivery was perfectly on time
Delivery was perfectly on time , beautiful lamp, would recommend
15 mei 2026
Beautiful side table
Esy to order
Lots of choice
Delivery on time
So happy with my side table, matches beautifully with the coffee table.
Thank you so much
4 mei 2026
Great customer service
Great customer service, quick to answer my questions re the product i was interested in.
Fast delivery, the delivery guys unwrapped and put the item together.
Very good service.
17 april 2026
AVOID.....Do not buy from this company
AVOID.....Do not buy from this company. Paid for expensive set of bedroom furniture, first piece arrived damaged. And customer service is terrible. Ask for an update when I will receive another and NO REPLY. So they have my money and won't reply or update on delivery.
1 april 2026
Review zonder uitnodiging
great service thank you
24 maart 2026
Lovely coffee table!
28 maart 2026
Furniture arrived with prior…
Furniture arrived with prior notification from courier, 2 men, absolutely excellent. Carried the furniture in the house, assembled and took packing away for us. A pleasure to have such a positive experience. Thankyou. Furniture looks lovely in place too.
11 maart 2026
Antwoord van Nicholasjohninteriors
Thank you so much for your kind words. It’s really lovely to hear the delivery team looked after everything and made the experience such a positive one. We’re also so glad the furniture looks great in your home — that’s always the best part.
– Team Nicholas John Interiors
Slightly longer delivery time
Slightly longer delivery time, but after I called to chase it was then dispatched and the delivery guys were great. The sideboard itself is beautiful. Many thanks
25 februari 2026
Antwoord van Nicholasjohninteriors
Thank you for your feedback. We appreciate your patience, and we're really pleased to hear the sideboard was worth the wait. It's great to know the delivery team took good care of everything and that you're happy with the piece.
– Team Nicholas John Interiors
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