Ninemoostore Reviews 

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It honestly looks even more stunning in person than in the photos!

I genuinely think it’s excellent value for money. It’s such a beautiful and versatile piece, perfect for both everyday wear and special occasions. I can’t wait to see Ninemoo’s new collections and would definitely love to shop here again!

The care that Nimemoostore takes with their pieces and clients is wonderful. I just bought two pairs of earrings and I love them. I also had a little gift from the store which was a lovely surprise. Thank you. I'll definitely be buying from you again.

I brought a beautiful jewellery piece for my friend and couldn’t be happier with it!
Such a lovely brand❤️

A lovely jewellery brand with beautiful packaging and excellent quality. The pieces were elegant and perfect for everyday wear!

Everyone has different experiences and I would like to tell about mine since this is an open space.

I purchased a bracelet, and to my suprise, it was different than how the company advertised it in the picture. It was the same type of design yet a completely different bracelet than the picture they put on their page.

Not only that, the bracelet was very long and hard to keep on the arm without it falling out from my hand! There was no adjustment on the bracelet that you could choose, it was set to a specific size with a place only where the clasp could be attached! So to use the bracelet, you have to really go beyond the limits and change the size of it.

At at last, the bracelet metal tarnished. The golden coating became to an ugly, different copper/silver color. There is no quality in the bracelet what so ever. This only had happend just within some weeks and I barley even wore it quite a lot. The quality is overpriced for what you get. Even Shein could have done better.

In total I spent 90 pound for such bracelet with no clue about what I was really getting. These 90 pounds could go to buying something that never loses value, such as gold (595 e.g), instead of having to accept the loss in value of something that depreciates the moment you buy it.

At last, their customer service is very bad. They ignore your questions and do not answer at all.

Absolutely beautiful earrings- bought via Wolf and badger but wanted to review the brand as the moonlit bloom baroque pearl I’ve received are so beautiful and will be perfect for my wedding day 🥰

I have ordered 2 earrings from Ninemoostore, earrings were both stunning, there was miscommunication about taxes and duties but the store is very considerate, they have arranged it, communicated with me and make sure I am happy with the purchased I made.

Amazing customer service and support!

I rarely leave negative reviews, but this experience was very disappointing.
My original order arrived with the item missing from the parcel. The shop sent a replacement, which unfortunately arrived too late for the intended occasion (it was meant to be a birthday gift), so I returned it unused exactly as instructed. The returned parcel was delivered and the shop confirmed receipt.
However, I was then told that my refund would only be processed once Royal Mail completed their investigation into the original delivery issue. This left me in the unusual situation of having neither the product nor my money.
The refund was eventually issued only after I initiated a chargeback with my bank.
Based on this experience, I would hesitate to order from this shop again.

I bought the Rosebud Bloom brooch and it is stunning.

Great - really fast delivery and beautiful product. Recommend ++++

Can’t wait to wear my earring for my wedding this summer. Absolutely beautiful and came packages very well.

Excellent communication and lovely products!

Beautiful gifts

I love the unique design! Great quality and affordable.

Good quality and cute design

Got 2 pairs of earrings with baroque pearls and couldn’t be happier. They are striking but not heavy at all. I love how they feel and look dainty. I love that they are statement earrings. Will be ordering more soon! Really want to get some brooches too. Their packaging is on another level too! Each order came with its own drawstring pouch/dust bag and a small cardboard sleeve to wrap as gifts or for storage. There was also a really sweet beaded bonus bracelet and instructions for care. Lots of attention to detail with all of the packaging is a huge plus in addition to their high quality pieces.

Cannot fault service from Ninemoo they went above and beyond to ensure I received my order.
I’m over the moon with my earrings they are beautiful.
Thank you Landy

Ultimate service and innovative design

I ordered the most beautiful broch and wow it is perfect.