I have contacted them several times to chase my application and no one seems to get back to me. I have just reached out again, I will update this if again I do not hear back from them.
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Lees wat reviewers zeggen
Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enth... Toon meer
We have used TP for the past 18 months for card payments on our remittance business. Since lock-down the team at TP have worked with us to integrate POS, MOTO and ECOM receipts into our new CRMS with... Toon meer
Bedrijf heeft geantwoord
Professional and trustworthy. I am coming from a competitor who has failed me in every possible way as a payment operator, hence I was sceptical if anyone out there can actually help me. I found Total... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2021, Nomupay is on a mission to solve the complexities of cross-border payments and empower merchants to expand globally without limits. Our comprehensive payment solution integrates pay-ins, payouts and acquiring services into a single seamless platform. With strategic acquisitions in Asia, EMEA and Europe, such as acquiring Total Processing in 2023, we provide tailored solutions for e-commerce merchants, marketplaces and other businesses with unique payment needs. We’re committed to making global commerce easier, one payment at a time. In 2025, Nomupay and Total Processing merged following the acquisition in 2023, so Total Processing's past reviews are now part of this Trustpilot page.
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- help@nomupay.com
- nomupay.com
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Dealt with Lee from customer support
Dealt with Lee from customer support. Very helpful and responded quickly to all my queries.

Antwoord van Nomupay
Special thanks to Melisa
Thank you Melisa Arnott for your assistance. Always helpful and we appreciate that.

Antwoord van Nomupay
Fantastic payment provider and business…
Fantastic payment provider and business partner. Fully transparent, knowledgeable and do what ever they can to make sure its a great experience for the customer!!

Antwoord van Nomupay
Speedy comms and positive resolutions
Melisa is fantastic with helping resolve any issues. Speeds comms and always a positive resolution!

Antwoord van Nomupay
I recently used Total Processing for soem help
I recently used Total Processing for my business and had an outstanding experience, especially thanks to the operator, Furgal. The setup was seamless, and the platform itself is very user-friendly, making it easy to integrate with my existing systems. Furgal was incredibly helpful and responsive, answering all my questions and providing guidance every step of the way. His expertise and patience made a big difference, and I felt fully supported throughout the process. Highly recommended for any business looking for reliable payment solutions and excellent customer service!

Antwoord van Nomupay
Seamless Integration and Unmatched Support!
We've been working with Total Processing for a while now, and the experience has been exceptional. Their payment solutions are not only robust and secure but also incredibly easy to integrate with our e-commerce projects. The team at Total Processing consistently goes above and beyond, providing quick responses and actionable insights whenever we need support.
It’s rare to find a partner that aligns so well with our values of reliability and client success. Highly recommend Total Processing to any business looking to elevate their payment processes!

Antwoord van Nomupay
This company does not own any of their…
This company does not own any of their own technology and white label others, as a result, everything is slow, and mostly it doesn't work properly.
We lost a lot of money and moved processors within a few months.

Antwoord van Nomupay
I cannot fault Total Processing
I cannot fault Total Processing, They are extremely helpful and easy to work with. Fergal went above and beyond to get my issue fixed that was not even caused by them. I am so glad to have there support on hand if it is needed. Thank you Fergal and the rest of your team for getting me up and running.

Antwoord van Nomupay
Absolutely great experience
Absolutely great experience, customer care has been second to none in the set up of my high risk processing for my business. I would recommend Total Processing to everyone. Thank you!

Antwoord van Nomupay
I had an excellent experience with Melisa at Total Processing
I had an excellent experience with Melisa Arnott at Total Processing support. She was incredibly helpful and friendly throughout our interaction. Melisa clearly knows her stuff and conducted herself with the utmost professionalism. Highly recommended!

Antwoord van Nomupay
Service is very perfunctory.
Service is very perfunctory.
After asking for a lot of information, the processing time was very long.
After many days, I received only a very short reply just saying "your application will be declined".
When I asked for the reason why application had failed, I was met with a very rude attitude and "your inquiry is now closed" to ended the conversation.

Antwoord van Nomupay
Simon at Total Processing is absolutely…
Simon at Total Processing is absolutely brilliant. He provided excellent support in setting up my account and is highly professional and efficient. Communication is always immediate and I feel in extremely safe hands. Thank you!

Antwoord van Nomupay
I was pretty hyped to get on board with…
I was pretty hyped to get on board with this solution - The positive reviews sold me but the problem is i couldn't even get on contact with the team (I only got the same automatic email from the sales department). I would love to get on board but it's been more than 5 days since i contacted them but no chance. I'll keep you updated :)

Antwoord van Nomupay
Great Customer Support Experience
I had an exceptional experience with the customer support team. Their proactive approach, swift responses and kindness truly set them apart. The customer support team always provides outstanding service. It was a pleasure interacting with such a professional and efficient team!

Antwoord van Nomupay
Onboarded
Took some time to get there, but now I'm onboarded, and running payments. To keep the review fair and informative the team are good, thanks to Kate for resolving my issues. But they do take time, don't expect the solution to be made quickly, it took me 2 months from start to finish.

Antwoord van Nomupay
THe prompt response and the adequate…
THe prompt response and the adequate support.

Antwoord van Nomupay
Excellent Payment Processing Support and Onboarding
In an era rife with challenges from various payment providers, finding a reliable solution for our eCommerce store felt daunting until we partnered with our current payment processing team, significantly influenced by Pieter's remarkable support and expertise. Pieter's deep understanding of the payment landscape and his meticulous guidance through our complex setup process have been nothing short of a game-changer. He has adeptly navigated us past the pitfalls that often beset eCommerce platforms, transforming potential obstacles into streamlined processes.
The value Pieter brings extends well beyond the initial setup. His ongoing, proactive support has fortified our operations, instilling a level of clarity and confidence that allows us to concentrate on expansion and customer satisfaction. In the face of common industry hurdles, Pieter's dedication to our success has proven invaluable, marking a pivotal shift in how we manage our payment processing needs. His role has transcended that of a typical consultant, becoming a pivotal partner in our quest for excellence. We're immensely grateful for his contributions and eagerly anticipate the continued prosperity of our partnership. Thanks again Pieter!

Antwoord van Nomupay
We use total processing for all our…
We use total processing for all our online card payments there service and support is great very happy

Antwoord van Nomupay
Fabulous experience for all our clients
Fabulous experience for all our clients who use many of their gateways ( particularly Cybersource) Thanks especially to Melisa Fergal and Wing

Antwoord van Nomupay
Excellent service and support…
Excellent service and support throughout the whole process.

Antwoord van Nomupay
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