Nomupay Reviews 267

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have contacted them several times to chase my application and no one seems to get back to me. I have just reached out again, I will update this if again I do not hear back from them.

Beoordeeld met 5 van de 5 sterren

Since Nomupay has so many great people, the experience working with them is nothing less than that. Especially Melisa, she is the kind of person who always puts a smile on your face, she's always enth... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used TP for the past 18 months for card payments on our remittance business. Since lock-down the team at TP have worked with us to integrate POS, MOTO and ECOM receipts into our new CRMS with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Professional and trustworthy. I am coming from a competitor who has failed me in every possible way as a payment operator, hence I was sceptical if anyone out there can actually help me. I found Total... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Founded in 2021, Nomupay is on a mission to solve the complexities of cross-border payments and empower merchants to expand globally without limits. Our comprehensive payment solution integrates pay-ins, payouts and acquiring services into a single seamless platform. With strategic acquisitions in Asia, EMEA and Europe, such as acquiring Total Processing in 2023, we provide tailored solutions for e-commerce merchants, marketplaces and other businesses with unique payment needs. We’re committed to making global commerce easier, one payment at a time. In 2025, Nomupay and Total Processing merged following the acquisition in 2023, so Total Processing's past reviews are now part of this Trustpilot page.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

267 reviews

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Beoordeeld met 5 van de 5 sterren

Great service

Great service - easy to sign up and great support from Simon, Angel and the team at Total Processing. Highly recommended.

19 januari 2024
Review zonder uitnodiging
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Hi Iain,

Thanks for leaving us such a positive review! Simon, Angel and the team were really happy to hear you were satisfied with the support provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Customer Service is incredible

In general, the TP platform itself can be frustrating if you don't log in that often. However, the customer service is second to none. Melisa, in particular, provided probably the best customer experience I've had across any of the gateways we've worked with - I'd go so far as to say across any of the enterprise-level companies I have worked with. I wouldn't hesitate to recommend anyone to TP - especially if Mel is at hand!

16 januari 2024
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Hemang,

Wow, thank you for leaving such great feedback! Mel and the team loved hearing how happy you were with the service provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Perfect for everyone doing Dropshipping…

Perfect for everyone doing Dropshipping or Ecommerce. They are very understanding and professional, so Cashflow is no obstacle while scaling. Pieter is very experienced in his field and always has the best support. Thank you guys!

Looking forward to a longterm cooperation

21 december 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi JM,

Thanks for taking the time to leave us a review! Pieter and the team loved hearing you had such a positive experience with us!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Staff are excellent. System is extremely easy to use.

Staff are excellent, extremely efficient. We've been working with Simon and Melissa and any queries we had are answered and dealt with immediately.
Really liking the new system and the ease of using it for both the company and our customers.

7 december 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Catherine,

Thanks for taking the time to leave us such a great review! Simon, Melisa and the team loved hearing how happy you are with the service!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

GREAT EXPERIENCE

I had the pleasure of being able to use their service and I am using it right now.
The onboarding process was really easy, also because I was accompanied by the super helpful sales manager Pieter, who if he had not been there I would not have been able to complete the whole process quickly and professionally
Never had a person to help me with the whole onboarding process like him
If you need a reliable getaway with professional support, I recommend you go through here!

9 november 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Tommaso,

Thank you for leaving us such positive feedback! Pieter and the team really enjoyed hearing you were happy with the support provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Pieter was really helpful

Pieter was very helpful with getting me set up with a new payment processor. The onboarding process was very efficient and quick! Can’t rely on these big acquirers like Stripe, so having someone like Pieter to help you get set up with acquirers that are more reasonable is worth everything.

9 november 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Elliot,

Thanks for taking the time to leave us a review! Pieter and the team loved hearing you were happy with the service provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Build a sustainable, long term business here!

If you are looking to build a sustainable, stable ecommerce business, this is the solution you've been waiting for. Our account manager Pieter provided us with support around the clock and was able to quickly navigate us through the onboarding process even though we had a more complicated 3rd party checkout setup. So far, I have had zero issues which is unheard of from a payment processor these days. Thank you Pieter and the team at Total Processing

10 oktober 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Kelton,

Thank you for taking the time to leave this amazing review! Pieter and the team really enjoyed hearing how pleased you were with the support they provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service from Pieter, serious and fast :)

10 oktober 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Borja,

Thank you for leaving us such positive feedback! Pieter loved hearing you were happy with the service provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Highly recommend going through total…

Highly recommend going through total processing for any start up companies, very quick and reliable team.

1 oktober 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Abe,

Thank you for taking the time to leave us a review, and for the recommendation!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Wonderful service provided by Melisa…

Wonderful service provided by Melisa helping to get us over the final hurdle with the shopify integration update that was needed .. step by step instructions made things go smoothly and some much needed education on the back end for myself .. all in all five stars

2 oktober 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Steve,

Thank you for taking the time to leave us a review! Melisa and the team loved hearing how happy you were with the service provided :)

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

I highly recommend Total Processing for…

I highly recommend Total Processing for any business starting up, or in need of a change of provider. Simon has been amazing and so efficient with processing my application. He has always responded to my emails and phone calls.
A well deserved 5 ⭐️ from me!

21 september 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Tracey,

Thank you for taking the time to leave us such a positive review! Simon and the team really enjoyed hearing your feedback!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Martin Brindley is great

Martin Brindley is great, i literally do not know anyone else who is up as early as i am yet he always makes sure to answer any queries i need help for, Hes will always return the calls i need and ensure to be there to help, Really great guy.

6 september 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Steve,

Thank you for leaving us such great feedback! Martin loved hearing how much you've appreciated his support!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Prompt, positive technical support

Prompt, positive response is very important, particularly when working with live ecommerce sites and is a major consideration when choosing a payment processor. The technical support received from Dan and the team was on point and immediate. Very happy with the service

21 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Stephen,

Thank you for leaving such positive feedback! Dan and the team were so happy to hear you were satisfied with the technical support given!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Very happy with their services

21 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Iva,

Thank you for taking the time to leave us such a fantastic review! The team loved hearing you were happy with the service provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Melissa Arnott was a fantastic help to…

Melissa Arnott was a fantastic help to us. She has assisted us throughout our journey with TP and been excellent!

20 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Seby,

Thank you for taking the time to leave us a review! Melissa and the team are so happy they were able to assist you throughout your journey with us!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

We had an issue with the payment…

We had an issue with the payment processing, and their team member Melisa Arnott, not only solved the problem efficiently but also took the time to explain the issue clearly." Her communication throughout the process was excellent, making us feel valued and informed. We are impressed by their commitment to customer satisfaction and highly recommend their exceptional service.

8 juni 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Adnan,

Thank you for leaving us such a wonderful review! Melissa and the team loved hearing how much you valued their support!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Exceptional service

My experience with Total Processing has been excellent and this is wholly down to the exceptional service of Melisa.

Melisa was able to fully support our needs clearly and attentively making sure our website could remain fully operational.

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi all,

Thank you for taking the time to leave a review! Melissa and the team were so happy to hear they could fully support you throughout this process!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Top quality service

I am very satisfied with Total Processing's service. Pieter is a friendly man who helps you with everything. He is available 24/7 and thinks along from a business perspective. The service is highly recommended!

16 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Ronald,

Thank you for leaving us such a great review! Pieter and the team loved hearing you were happy with the service provided!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Customer support

Melisa from Total Processing helped us updating the Shopify integration solution. She lead me through step by step and even checked our customer journey for any potential derailers. Great expertise and a real pleasure. A role model for customer engagement and support. Big thanks.

16 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Markus,

Thank you for taking the time to leave us feedback! Melissa and the team were so happy you had such a great experience with us!

- Imogen @ Total Processing

Beoordeeld met 5 van de 5 sterren

Melisa was super helpful and friendly

Melisa was super helpful and friendly. Amazing support!

16 augustus 2023
Review zonder uitnodiging
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Antwoord van Nomupay

Hi Mike,

Thank you for leaving us such a positive review! Melissa and the team loved hearing you were satisfied with the support provided!

- Imogen @ Total Processing

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