Number1Plates Reviews 

Have been waiting for this order for a while now...
Evri has been at the waiting for the package stage for a week...

Have contacted and been told they are sorting it but not ever once am I given an eta which I have requested multiple times....

Still no delivery, still evri does not have the package.

Your marketing video shows a lad playing games or watching YouTube instead of working...I'm gonna say this is the reality and not just satire.

Would not recommend your services.

Ultra fast delivery and a high class finish 👌

Dreadful service . Do not use these people! Took money on day of order ,priority order only means they dispatch that day but it’s pot luck when they get it to the courier!
One week later Evri still did not have the plates . Number 1 plates chat line is obviously IA which just tells you what you want to hear escalations promised calls and apologies none of which we received .
The phone lines a joke answer service who never call back !
Email reply eventually came no explanation, no apology , just saying refund within 3 days ! Which still not received!!!
Now having to get plates elsewhere so we can actually drive the car !

Easy to follow the ordering process, good price and plate arrived within a few days.

Poor service. They sent the wrong plates (4D instead of 5D), then instead of offering to replace/refund, they offered me a small partial refund or to send me stick-on 5Ds to go over the top of the 4D digits. Suffice to say, I’ve never used them (the stick-ons look awful) and I wasted £100!

Just what I wanted in the number plate for my car

Very good quality plates and fast delivery

Second time using them. Fast delivery and plates wer spot on. Wil definetly get more from them.

Misleading pricing on the website, displayed prices can't be fully trusted.
Don't risk using this company because if something goes wrong with your order, there is no customer service.
Maybe this company works well when orders are straight forward, but when there is an issue they are unwilling to engage.
They don't answer phones, reply to voicemail, call when requested by email or respond with open dialogue in emails and complaints.
The price of the plates was stated on the order screen, when the order went through into the basket and into checkout, it came out as something else. I only received one plate when I was expecting two. There was a clear system discrepancy between the website and what went through the checkout. I contacted the company straight away when I saw the confirmation email to question it and they didn't respond. When I received the order, there was a plate missing - all they would acknowledge is that I got what I paid for in my basket.
I even have screenshots of the pricing on the ordering page - it's a very clear and obvious ordering process with a stated price that you then add to basket.
Had the price been correct on the website from the start of the ordering process, I would not have gone through with the purchase as the plates are too expensive.
The most frustrating part is that the company knows there was a technical issue (following my complaint and my screenshot) because they later amended their website to show their 'correct' pricing for these plates - but still have not been willing to engage with me, apologise or respond to a formal complaint email.
I would avoid using this company as there is a risk of orders going wrong and there is no customer service when this happens.

Good website, very good quality plates, fast delivery

Ordered plates from number1plates and they arrived as good as Id hoped and only a couple days after ordering. Good quality plates and a professional service. Will be a return customer for sure!

I ordered two number plates from Number One Plates. One plate arrived, but the second plate has still not been delivered, even though it has been more than a week since I placed the order.

The plate I received appears to be of good quality, but I am disappointed by the delay and the lack of information regarding the missing item. I hope the company can resolve this issue promptly and improve its delivery service and customer communication.

I would appreciate an update on my order as soon as possible.

The rear plate was disappointing.
I asked for a f type jag plate and the one supplied was not as deep as I had wanted

Superb service communication and quality. Would certainly recommend.

Easy ordering system. Speedy delivery. 10/10

Extremely dissatisfied with this company. I ordered a number plate for a birthday present on the 22nd May, for a birthday on the 30th May its now the 2nd June and still no plate or any sign of it arriving. I have contacted the company via email on 3 separate occasions to be told sorry!! . No explanation as to why its taking so long. I have now requested a refund in full and decided to go elsewhere.

Terrible customer service. I have an issue with my plates in that evri shattered them upon delivery, despite paying for quick delivery. They have yet to reach out.

Avoid at all costs.

They sent out a reg plate that they misspelled. Which is okay as mistakes happen. But they have failed to follow this up with a replacement or a refund after a week of chasing it up.

They do stick a “quality check pass” sticker on the back of the reg plates and sign the invoice. But these both did not match so I’m not sure how much i can vouch for their Quality process.

The customer service is actually terrible. You cannot call up as it is all automated and no live advisors are on the phone, and you cannot use the live chat as this is AI only, even though it does they and tell you “live agents are online”

The only possible way you can get through to them is via email, and I havent had the best experience after chasing them with 4 emails.

Unfortunately it doesn't look like I'm getting a replacement nor a refund so I will have to chase this up with the bank.

Disappointing as they had high reviews but the post sale customer service lets it down.
Good quality reg plates though if you do get the correct spelling, just good luck if anything goes wrong

When we need new number plates this is our go to company. Quick response and prompt delivery.