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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I wish the product had been sent via courier, as apposed to Canada Post, which was on strike at the time. It just took a lot longer to arrive than expected. I have been taking this product for a... Toon meer

Beoordeeld met 5 van de 5 sterren

I havent seen any other company have such pristine levels of customer service like nurojit does. They have literally responded on emails under 24 hours. They not just replied but also presented soluti... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered Nurojit's Shilajit now for the 3rd time. The price and quality is top notch. Retired 13 years army fitness enthusiast who loves a natural take to dieting and supplements, I'd recommend... Toon meer

Beoordeeld met 1 van de 5 sterren

Unbelievable how badly managed it is. Never received my product, with spending extra on expedited processing and insured shipping. Spent an obscene amount of money to simply get spammed by email... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

Nurojit - Elevate Your Health with Shilajit Welcome to Nurojit! We're your Shilajit experts, and we're here to supercharge your health naturally. Join our community of satisfied customers who have unlocked the secret to vitality with our premium Shilajit supplement. Discover the Nurojit difference today!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

288 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(288)

60 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Two Thumbs Up

I ordered my Shilajit from Nurojit and I have nothing but positive things to share!! Their product was as advertised!!! After about 3 days I experience more energy, better sleep and improved mental clarity. I simply FELT healthier!!
The customer service has been amazing! I experienced ZERO issues with ordering or delivery of my products!
I am so impressed by Nurojit I have placed my order for their blueberry shilajit gummies.
I am positive I will experience nothing but positive results from this product as well !! :)

18 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service is the worst

Customer service is the worst. I’m waiting for an order since Oct. I had to post a review here to get a response and after I got a long winded response, nothing was actual done to reship my order or even refund me. I have emailed them multiple times and am getting zero satisfaction or response. If you’re ordering internationally I would avoid.

17 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit


We truly apologize for the ongoing frustration and disappointment you’ve faced while waiting for your order since October. We understand how upsetting it is to feel unheard, especially after multiple attempts to resolve this.

We’ve reached out again to ensure your concern is properly addressed and resolved as quickly as possible. Your experience is incredibly important to us, and we’re committed to making this right.

Thank you for your patience, and we’ll be in touch shortly.

Best regards, NuroJit Support

Beoordeeld met 1 van de 5 sterren

Horrible Customer service/Will not refund order

I returned their product and they have IGNORED my emails. I sent them a tracking number and they have the product but are not providing a refund. They take FOREVER to reply to your initial request to set up and return/refund. Based on their customer service alone, I would never order from them.

***UPDATE*** they have replied to this review with more lies. No “priority” email in my spam or junk mailbox. They still are ignoring my refund AGAIN, EVEN AFTER they have the product returned to them (verified with tracking number). The fact that they replied so quickly to this review and have ignored their PAYING customer for WEEKS speaks loudly to their priorities.
Happy to update this review further if and when they actually refund me for the product they have back in their possession.

15 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit

Hi Anthoney,

We sincerely apologize for the delay in processing your return and the lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

Beoordeeld met 1 van de 5 sterren

I paid for the “buy 2 get 1 free” and…

I paid for the “buy 2 get 1 free” and only received one bottle in total. I have followed up many times with them but have received no reply. Disappointing.

20 oktober 2024
Logo Nurojit

Antwoord van Nurojit

Hi
We’re truly sorry for the issue with your order and the lack of response you’ve experienced—that’s not the standard we hold ourselves to. Please email us at info@nurojit.com with your order details, and we’ll make this right immediately.

We value your trust and patience, and we’ll ensure this is resolved as quickly as possible.

Best regards,
The NuroJit Team

Beoordeeld met 5 van de 5 sterren

False claim money back guarantee

False claim money back guarantee
They never reply on there emails
Finally they refund
Worst customer service

17 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit

Hi Himanshi,

We’ve reached out to you directly regarding your concern and are committed to resolving this as quickly as possible. At NuroJit, we stand by our guarantees and want to ensure you have the experience you deserve.

If you have any further questions or need assistance, please don’t hesitate to reply to our message or email us at info@nurojit.com.

Thank you for your patience and understanding.

Best regards,
The NuroJit Team

Beoordeeld met 5 van de 5 sterren

Refund of order

Refund of order was made in some time but I received full amount. I guess they had some issue in fulfilling my order but they did the right thing by refunding it.

15 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WON’T GET ANYTHING

I have made an order on 22nd of November 2024 and I STILL HAVEN’T received my order!! Order no #34209. How it’s even possible? It’s near 2025!!! It’s embarrassing Nurojit, is this how you do business??Is this how you treat your customers?? You have so many bad reviews and you still not trying to sort the things right?? I am very disappointed of this company!!! They didn’t even bother to answer to my almost 10 emails sent!!! I want a full refund! I have paid you almost $250! Give me my money back you crooks!!!

13 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit


Hi Ricky,

We sincerely apologize for the delay and frustration caused. This is not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this urgently. Please check your inbox, including spam folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Beoordeeld met 1 van de 5 sterren

Total scam

Total scam. I did not receive my product. The only thing that was delivered from them, were stupid apology e-mails. I don't recommend it to anyone.

25 november 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit

Hi Arny,

We sincerely apologize for the frustration and disappointment caused by your experience. This is not the standard we aim to uphold.

We’ve reached out to you directly via email to resolve this matter promptly. Please check your inbox, including spam or junk folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Beoordeeld met 5 van de 5 sterren

Massive difference in our energy which…

Massive difference in our energy which we noticed more when we ran out of gummies!!! My husband and I have been having the blueberry gummies for the past few months, not only are they tasty but they actually work. Very impressed with this product, value, taste and mostly the results.

12 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a fraud

This is a fraud. I ordered in November 2 and they don´t answer my mails!!

11 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit


We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to feel ignored, especially after reaching out multiple times.

We’ve followed up again to ensure your order from November 2nd is properly addressed and resolved as quickly as possible. Please know we’re fully committed to making this right.

Thank you for your patience and understanding.

Best regards, NuroJit Support

Beoordeeld met 1 van de 5 sterren

This company is beyond shocking I…

This company is beyond shocking I ordered the 3 for 2 jars of there capsules on 28th October and since have received absolutely nothing other than a few emails apologising for the delay and a refund of £15 out of the £105 I originally spent with them..have since emailed them back now 5 times in the last 2 weeks asking them where the hell is my order which seems to keep falling on deaf ears.. truly disgusting company and my honest advice to anyone is STAY WELL CLEAR!!!!

10 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit

Hi Paul,

We’re truly sorry for the delay and lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

Beoordeeld met 1 van de 5 sterren

7:48

7:48
< Inbox
3 Messages
Are You Keeping Up?
Hi Gary,
We apologize sincerely for the delay in delivering your order and any inconvenience this may have caused. We understand your concern and we assure you that we are working diligently to resolve the situation.
We kindly request you to wait for one more week as there might be some unforeseen circumstances that have caused the delay. We are doing everything in our power to expedite the delivery process and ensure that your order reaches you as soon as possible.
However, if by the end of next week the order is still not delivered, we encourage you to reach out to us again so we can provide the best solution.
Please accept our sincere apologies once again for any inconvenience caused by this delay. Our priority is your satisfaction, and we are doing everything we can to rectify the situation.
Thank you for your understanding and patience.
Best regards,
NuroJit Team

This is what I have received for the same issue. Been almost 3 months and no product. WTF

9 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit


We’ve reached out again to address this issue and ensure it’s properly resolved as soon as possible. We understand how frustrating this situation must be, and we’re committed to making things right.

Thank you for your patience and understanding as we work to sort this out.

Best regards, NuroJit support

Beoordeeld met 1 van de 5 sterren

I have emailed NuroJit several times…

I have emailed NuroJit several times about doubling my order, paying for it and not getting a single response.
Your company is a sham!
How many times could I possibly get in touch when you refuse to address the issue.
You have taken my money and not responded to your error. I want this rectified…today!

29 november 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit

Hi Brenda,

We sincerely apologize for the frustration caused by this situation and the lack of response—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to address and resolve this issue immediately. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right today.

Best regards,
The NuroJit Team

Beoordeeld met 3 van de 5 sterren

My order just never showed up been…

My order just never showed up been waiting over a month. Sent them a ton of emails still nothing not even a reply.
After I made this post they immediately got a hold of me and got my order in the mail offered me a discount To take this review down which I declined. I have since received my order and all seems to be well. I feel that I shouldn't have had to give them a bad review to get my order. I can not review there product because I haven't tried it yet but it all seems legit.

4 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience - Avoid This Company

I had an extremely frustrating experience with Nurojit and cannot recommend this company. I placed an order with extra payment for expedited shipping, as I was staying at the delivery address temporarily. Despite this, the company failed to ship the order on time.

I contacted their customer support multiple times through various channels to request a cancellation and a full refund, as no one is currently at the address. To my dismay, I received no response whatsoever. Their complete lack of communication and disregard for customer concerns is unacceptable.

As of now, my refund has not been processed, and the issue remains unresolved. This level of service is unprofessional and unacceptable. I strongly advise against ordering products from Nurojit. Save yourself the hassle and look elsewhere.

5 december 2024
Review zonder uitnodiging
Logo Nurojit

Antwoord van Nurojit


Hi AT,

We deeply apologize for the frustration and inconvenience caused by this experience. This is absolutely not the standard we strive to uphold, and we understand how disappointing this situation must be.

We’ve reached out to you directly via email to address your concerns and work towards a resolution immediately. Please check your inbox, including spam or junk folders.

Your satisfaction is important to us, and we’re fully committed to making this right.

Best regards,
The NuroJit Team

Beoordeeld met 4 van de 5 sterren

Nurojit is the real thing

I discovered Shilajit about two years ago,i’ve tried other brands before discovering Nurojit and i can feel a difference in my cognitive fonctions ,more focused,sleep better without interruptions,gut health,testosterone levels are way higher and better sex drive plus more energy then ever . I recommend it to everyone who is looking to improve their health and wellbeing.

4 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

IT REALLY WORKS!

UNTIL NOW, I HAVE USED NUROJIT FOR THREE WEEKS, RESTED FOR THREE WEEKS AND HAVE STARTED AGAIN ON MY FIRST WEEK. I HAVE SEEN CLEAR CHANGES IN MY SKIN TONE AND SMOOTHNESS, MY ENERGY HAS BOOSTED AND MY SLEEP IS DEEPER.
I ALREADY ORDERED BLACK HONEY AND ASHWAGANDA WITH THE FIRM BELIEF THAT IT WILL GIVE ME MANY BENEFITS.
THANK YOU NUROJIT!

3 december 2024
Review zonder uitnodiging

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