I recently ordered vitamins and supplements from this website, and I'm thoroughly impressed! The ordering process was incredibly smooth and user-friendly, making it easy for me to find exactly what... Toon meer
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Lees wat reviewers zeggen
Purchased a supplement from NutriZone. I did so because the price was excellent and the postage reasonable. The item was exactly as advertised and everything arrived promptly and safely. Not sure what... Toon meer
I have used a number of unreliable companies for supplements over the years, some of them with a UK website who were not based in the UK and it sometimes took weeks for stuff to arrive, and in some ca... Toon meer
Have given 3 stars as the items I ordered came bottled with a plastic seal; not boxed which I was hoping it would be. Also compared the label to the same item I purchased from a different store and t... Toon meer
Bedrijfsgegevens
- Vitamine- en supplementenwinkel
- ook in
- Fitness- en voedingsservice
- Gezondheids- en schoonheidsartikelen winkel
- Natuurvoedingswinkel
- Sportvoedingswinkel
Geschreven door het bedrijf
Here at Nutrizone we offer the highest quality products that meet the expectations of the most demanding customers. In our shop you will find a wide range of products for active people - both professional athletes like body builders, runners, cyclists as well as for men and women who want to improve their appearance or general health and well-being condition. We offer sports supplements, nutrition and OTC well-being products from reliable and well known manufacturers that are safe for the body and guarantee contentment.
Contactgegevens
Verenigd Koninkrijk
- info@nutrizone.co.uk
- nutrizone.co.uk
4,4
Uitstekend
187 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick delivery
31 december 2023
Quick & cheap
Very quick delivery and price better than anyone else for the quantity. Don't know about the quality yet, although it looks fine, but I haven't used it so that still remains to be seen. Overall, thus far though, they have been recommendable.
30 december 2023
Quick delivery item as described
29 november 2023
Good service
28 november 2023
Good quality)
25 september 2023
excellent time delivery, safe and easy to use website
excellent delivery, well packed and on time , easy to use website
24 september 2023
Good product
Good product, good delivery. Great price and availability. Everything I was looking for.
25 augustus 2023
Good products, poor company
Good range of products and decent prices but communication is ridiculously poor.
No confirmation emails from order, no shipping updates, no response to messages when items had sent arrived yet and a week on from receiving I've still had no response.
Almost contacted my credit card company to attempt a claim back
26 augustus 2023
Antwoord van NutriZone.co.uk
Dear John,
Thank you for taking the time to provide your feedback on your recent experience with our shop.
We are sorry to hear that you encountered some challenges with your order. Please note that our notification emails are automated and are sent when you place an order and when the item is dispatched. We can confirm that both emails were sent to your Hotmail address, with the last one containing tracking details sent on August 29th at 8:48 PM. If you haven't received them, please check your SPAM folder.
Additionally, from the tracking information, we can see that your order was placed on Sunday, August 27th (which was a Bank Holiday), and it was dispatched the next working day, which was Tuesday, August 29th. The order was delivered on August 31st using the Tracked 48h service, which is within the original estimated delivery window.
We sincerely hope that you enjoy your products despite the slight inconvenience with the email notifications. We would be delighted to welcome you back so that we can further improve your shopping experience. Thank you for your understanding.
Delivery made quickly.
25 juli 2023
Great experience
Finally, I don't have to do time-consuming research because Nutrizone.co.uk offers most supplements that my acupuncturist recommended to me. They are of high quality and very competitive prices. Fast delivery and professional customer service.
10 maart 2023
Review zonder uitnodiging
Taken payment but not received order
I placed an order online on 25th June. The website claims to dispatch on the next working day, which would be the 26th. However despite claiming delivery is 48hour Royal Mail tracked, I still haven’t received my order or even an email confirming my order has been sent with a tracking number. I emailed nutrizone yesterday and still haven’t had a response.
I won’t be ordering from this company again and would strongly advise anyone else doing so in the future. I’m now out of pocket without any sign of receiving my items.
I was hoping they would have at least responded to my email so leaving a bad review wouldn’t have been necessary, but I don’t want anyone else to end up in the same position as myself.
25 juni 2023
Review zonder uitnodiging
Excellent services
I have ordered supplements a few times from this company, in every order I made the excellent service has been consistent, thank you.
25 mei 2023
Fake advertisement
Fake advertisement.
It’s said on their website that if you order within x hours you could get the same day dispatch. However, until now I haven’t got the email of shipment. Also, they refund me without notifying me the lack of products and didn’t contact with me to hear my opinion. 😅
5 juni 2023
Review zonder uitnodiging
Nutrizone....... more like Nutrirobyourmoney
I placed an order over a week ago and I still haven't received an email saying that my order has been dispatched. Looking at the Nutrizone website their shipping and delivery policy states as follows
"All items sold are UK stock and we aim to dispatch our orders on the same day (orders placed before 2pm Monday - Friday) or within 24 hours from the purchase at the latest. Orders placed at weekends or on Bank Holidays are dispatched next working day. As soon as your order is dispatched from our warehouse you will be sent an email to confirm that your parcel is on its way."
This doesn't seem to be the case as I am well over that time period already.
I have since emailed with no reply. I have tried using the telephone number which no answers, so after the 5th attempt I left a voicemail with my contact number hoping they would give me a call back. I have also DM'd on their Instagram page with no reply. I wanted to give them time to explain what has happened before I left a negative review but they are obviously not very bothered and would rather just steal my money. I chose Nutrizone as they seemed slightly cheaper than my usual supplier but since being robbed by nutrizone its cost me twice as much because I have had to order with my usual reliable supplier..... I guess that has taught me that cheaper isn't always better!!! I would use Powerbody in future guys
25 mei 2023
Antwoord van NutriZone.co.uk
Dear Daniel,
Thank you for your feedback and bringing this matter to our attention. We do sincerely apologise for any inconvenience caused by the delay in delivering your order.
At Nutrizone, we strive to provide efficient service and ensure timely deliveries. However, there are occasions where delays can occur on the courier's end, which are beyond our control. We understand your frustration and disappointment in this regard.
We did receive your email on Friday afternoon just before 4pm. Our customer service team responded on the next working day, which was Monday (today). We apologise for any confusion caused by the delayed response, but please note that we only work from Monday to Friday, and there is no one available to respond to emails on weekends.
Considering the extended delay in delivering your order, we have decided to issue a full refund, as mentioned in the email we sent you. This is our way of showing goodwill and compensating for the delay. If the parcel is still delivered, you are welcome to keep the products as complimentary items.
We genuinely appreciate your feedback and understand the importance of providing a reliable and responsive service to our valued customers. We take this incident as an opportunity to reflect on our processes and find ways to improve our service and prevent such occurrences in the future.
We sincerely apologise for falling short of your expectations on this occasion. We understand that you have chosen to return to your usual supplier, and we respect your decision. However, we hope that in the future, you may consider giving us another chance to serve you better and demonstrate the improvements we have made.
Thank you for your understanding, and we hope to have the opportunity to improve your experience with us in the future.
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