NWT Direct Reviews 

Great customer service and helpful advice

Very helpful customer service. Needed brackets for an old radiator and NWT helped me out and I received it the next day.

5 star customer service

I recently ordered a new towel rail from NWT, and have been very impressed with both the rail itself and the buying experience. I needed a bit of advice before going ahead and found the customer service friendly and knowledgeable - I can't recommend enough.

I bought a towel rail for my bathroom and it makes all the difference. Good quality product and quick delivery!

The radiators I ordered were of great quality came first thing in the morning for the date I ordered them. Very good service and competitive pricing

After much research I decided to shop with NWT, I definitely did the right thing! Great customer service, plenty of choice at great prices also. Couldn’t recommend enough, I’m super impressed with my new radiators

Bought new radiators for my whole house and I couldn’t be happier with the finished result

I was surprised by the size of the range of radiators in the show room, everything possible and a fast delivery time

Ordered radiators from NWT all arrived the next day in excellent condition. Would definitely recommend

Great products and a great customer service.

I recently renovated my parents house and came across NWT, they were very helpful as I didn’t really know what I needed but they took the time to help me, will certainly recommend to anyone who asks, thanks a lot guys

After months of stress following my home extension I finally have the perfect bathroom just in time for Christmas. The quality and design of my radiators were just what I was looking for. the help, advice and customer service was second to none. I would 100% recommend these guys, thanks again!

Just bought a towel rail radiator and a tap, the radiator is amazing keeps my towels warm for when I get out of the shower and the staff are so helpful and friendly

i cant believe how good my new radiators are in my conservatory its now so warm and makes it feel more like another room to the house rather than just an add on structure well impressed!

This is the second time I have used NWT and I have now finished the final bathroom and downstairs toilet!
Again they were excellent in providing the 3D visuals! The range of products is so big, it really helps to narrow the options down. It also helped me match the tiles to the bathroom products I had chosen.
They even stored the items for me until I could get the plumber back! A five star service all round!

I needed some new radiators and they needed to be high output as the room has always been cold. After speaking to the staff here not only did they understand exactly what I needed they had recommended a product which I agreed to. They came quickly and they’re perfect for what I wanted. Highly recommend!

Went to NWT yesterday to order radiators for our new home. My husband sent me down with a list and not much else! the guy in the warehouse was great. Knew what he was talking about and helped me get everything I needed. Thanks for all your help !

Bought a traditional radiator from nwt direct. Heats the room up well and looks amazing would recommend

I had my bathroom done with NWT and I’m highly impressed! The customer service was impeccable. I had to go back a few times to make some alterations to my bathroom and the staff were very helpful and understanding. I would most certainly go there again.

I have recently moved into my own place and needed new radiators after shopping around I found NWT. They were so helpful, and the customer service was to what you would expect and they were so helpful. The delivery was perfect, how it should be. Will Definitely be recommending to all family and friends.

Thankyou NWT my house is now complete