A recent delivery of a lot of material, and it was on time and reasonably priced. I had to get in touch about a couple of changes and returns / exchanges but nothing was too much trouble. Attentive, p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've used the Waterfoot branch many times now. The level of service is excellent and they've never let me down - last minute deliveries and even unloading the wood and carefully putting it round the b... Toon meer
Bedrijf heeft geantwoord
Have used NWT at Waterfoot several times and have always been pleased with the service and professionalism. I recently placed a small order with Matt who was brilliant. He was very obliging and his cu... Toon meer
Bedrijf heeft geantwoord
Called in the Waterfoot branch to check the availability of some wood for couple of shelves. Lee in the office directed me to Tony who found a lovely piece of wood just the measurements I’d requested... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over North West Timber Treatments
Geschreven door het bedrijf
North West Timber Treatments (NWTT) is a proud, family-owned timber and builders merchant, and the leading independent supplier of timber, decking, and building materials across the North West of England.
With over 30 years of experience, we’ve built a strong reputation for delivering high-quality products, exceptional service, and outstanding value. Whether you're a DIY enthusiast, a professional tradesperson, a contractor, or a local authority, we’re here to support your project—big or small.
All our depots are fully stocked with a wide range of timber and building materials, and our knowledgeable team is always on hand to offer expert advice and friendly service. At NWTT, we’re committed to keeping our prices competitive while maintaining the high standards our customers have come to expect.
Shop fencing Shop decking Shop timber materials Shop monthly offers
Call into one of our NWTT stores today for inspirational ideas, friendly faces and competitive prices. We have everything you need to transform your outdoor space in an instant. Our friendly & knowledgeable team are on hand to help!
Contactgegevens
NWTT House, Lockett Road, South Lancashire Industrial Estate, Wigan, WN4 8DE, Ashton-in-Makerfield, Verenigd Koninkrijk
- 01942 720777
- sales@nwtt.co.uk
- nwtt.co.uk
4,9
Uitstekend
927 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service.
The driver was very helpful and put the fence panel in the extension at the side of the house for safety.
24 februari 2025
Antwoord van North West Timber Treatments
Thank you for your review! We're glad to hear our driver went the extra mile to ensure your fence panel was placed safely. We appreciate your support and look forward to serving you again!
Very friendly people who are helpful…
Very friendly people who are helpful and give excellent service
24 maart 2025
Review zonder uitnodiging
Antwoord van North West Timber Treatments
Thank you for your kind words! We're delighted to hear that our team provided friendly and excellent service. We truly appreciate your support and look forward to helping you again!
great customer service
great customer service. very friendly and helpful delivery driver.
15 februari 2025
Antwoord van North West Timber Treatments
Thank you for your kind words! We're glad you had a great experience with our customer service and delivery team. We’ll be sure to pass on your feedback!
Used NWT several times now for various…
Used NWT several times now for various timber orders. Good value products and reliable service.
21 februari 2025
Antwoord van North West Timber Treatments
Thank you for your continued support! We're delighted to hear you've had a great experience with our products and service. We look forward to helping you with your future timber needs!
Antwoord van North West Timber Treatments
Thank you for your review! We're glad to hear you found our service quick and efficient. We appreciate your support and look forward to helping you again!
Great company
Absolutely brilliant company friendly helpful staff who go out of their way to bring you the best possible service ..thank you guys you made a tricky job that much easier 😁
HIGHLY RECOMENDED👍
1 februari 2025
Review zonder uitnodiging
Antwoord van North West Timber Treatments
Thank you for your amazing feedback! We're thrilled to hear that our team went the extra mile to help you. Making your job easier is what we're here for! We truly appreciate your recommendation and look forward to helping you again in the future.
Popped in to get some advice on what…
Popped in to get some advice on what product best suited my needs. Jake in the office was super helpful, had lots of knowledge and helped recommend a product and the best way to fit
13 maart 2025
Review zonder uitnodiging
Antwoord van North West Timber Treatments
Thank you for your review! We're glad to hear that Jake was able to help you find the right product and offer expert advice. We’ll be sure to pass on your kind words! If you ever need more guidance, we’re always happy to help.
Fantastic service.
So helpful and friendly!
Went into the Waterfoot branch and met Lee and Jake. I had no idea what I really needed and was a little nervous because I didn’t want to come across as ‘clueless’ 😂
Anyway, they told me what I’d need and sent me to Steve to get the wood required, he showed me the ranges and how told me how much I would need etc.
I was so glad I went! The guys were helpful, friendly and I wouldn’t think twice about going again.
Thanks so much! 🙌🏼
13 maart 2025
Review zonder uitnodiging
Antwoord van North West Timber Treatments
Thank you for your amazing review! We're so glad to hear that Lee, Jake, and Steve made your visit to our Waterfoot branch a great experience. We know that starting a project can feel overwhelming, but we're always happy to help and make sure you get exactly what you need. Your kind words mean a lot, and we look forward to welcoming you back again soon!
Antwoord van North West Timber Treatments
Thank you for your great feedback! We're glad to hear you’re happy with our products, timely delivery, and prices. We appreciate your support and look forward to serving you again!
Antwoord van North West Timber Treatments
Thank you for your review Michael! We're glad you’re happy with the quality of our products and our competitive prices. We appreciate your support and look forward to serving you again!
Antwoord van North West Timber Treatments
Thanks for the great review Caroline! It's great to hear that you're happy with the service you received from us and we hope to see you again soon.
Antwoord van North West Timber Treatments
Thanks for your great review Mark. Hope to see you at North West Timber Ashton sometime soon!
I'd use them again !
Timber received in excellent condition; delivered nicely. Pity the delivery period was not shorter but the company met the date offered at the time of purchase.
11 februari 2025
Antwoord van North West Timber Treatments
Thanks for the 5 star review John. We'll pass your feedback on in regards to our delivery period. Hope to see you again soon!
Antwoord van North West Timber Treatments
Thanks for your great review William. Look forward to seeing you in branch again soon!
Ease of ordering
Easy to order online, excellent value and products as described. Delivery was a week earlier than promised. Delivery guy's always helpful and polite. Have ordered twice before and the help and service offered has been great. Delivery is reasonable also.
3 februari 2025
Antwoord van North West Timber Treatments
Thank you for your great review. We're so glad you were satisfied with our products and efficient delivery service. Hope to see you in branch again soon!
Great Service
Out standing customer service from all the team, order placed online, delivery arranged by the transport team, delivery driver was very helpful and delivered with the upmost care.
First class service from them all at a very good price.
7 februari 2025
Antwoord van North West Timber Treatments
Thank you for your fantastic review! We're thrilled to hear that our team provided outstanding service from start to finish. Your kind words mean a lot, and we’ll be sure to pass your feedback on to the team. We look forward to helping you again in the future!
Ordered from NWTT several times
Ordered from NWTT several times, never had an issue and good prices!
8 februari 2025
Antwoord van North West Timber Treatments
Thank you for your continued support! We're glad to hear you've had a great experience every time and found our prices competitive. We look forward to serving you again soon!
Excellent experience
Excellent experience even brought my order early 10/10 for customer service and price
6 februari 2025
Antwoord van North West Timber Treatments
Thanks for your great review David. We're glad you received a great shopping experience here at North West Timber. We hope to see you in branch again soon!
Great timber, great prices!
As per usual the timber is great quality and prices are good. Delivery person is friendly and helpful. The new reminder system the day beforehand helps.
Only stumbling point is the turnaround on delivery time. I usually have to wait 7-10 days as standard with NWTT. Other suppliers I use operate a 48hr turnaround making it easier to complete ongoing jobs.
Overall I'm a very happy customer.
29 januari 2025
Antwoord van North West Timber Treatments
Thanks for your great review Mr Lea. We will be sure to pass on your feedback regarding delivery times. Hope to see you in branch again very soon!
Antwoord van North West Timber Treatments
Thanks for the review Amanda. Hope to see you in store again very soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.