Oakmans Estate Agents Reviews 

603
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Today, the Oakmans photographer, Hau, visited our house and was so helpful in ensuring that his photos and virtual tour video showed all the best features. Hau was very friendly and we felt he had... Toon meer

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Beoordeeld met 5 van de 5 sterren

Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lilli arrived as arranged. She was lovely, very helpful and took all the photos and measurements required moving bits and pieces around as needed. She did take pity on our old cat and left him sleepi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Lili from the Northfield Media Team in to take photos of our property inside & out in preparation for our house to be sold. Lili was excellent, very thorough & very professional. The photos w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

603 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(603)

312 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We had a great visit from Dom and Hau

We had a great visit from Dom and Hau. They made the photography and videography of our large 9 bedroom house quick and easy and were great guys to chat with as we went round. Really recommend

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for the fantastic feedback and recommendation! We’re really pleased to hear that Dom and Hau made the whole photography and videography process so smooth and straightforward, especially for such a large property. It’s great to know they were friendly and enjoyable to chat with along the way too. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Had Dom and Hall from the media…

Had Dom and Hall from the media team.Very professional and polite,Hardly knew they were here.Just starting our journey with Ellie and Oakmans and Very impressed so far with there service.Called office to ask a question and was answered straight away in a very kind professional manner.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely feedback. We’re really pleased to hear that the media team were professional, polite and made the visit feel so easy and unobtrusive. It’s also great to know you’ve had such a positive start to your journey with Oakmans and found the office team helpful and professional when you called. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very impressed so far…

We recently appointed Oakmans to sell our house and so far we have been very impressed. Tom came to value it and he was very professional. We have just been visited by Dominic who has taken the photos, videos and even drone footage. He was also very professional and a great representative of the company. We are still in the early stages of getting our house up for sale but really feel that we have made the right choice by appointing Oakmans!

21 augustus 2026
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Antwoord van Oakmans Estate Agents

Thank you so much for your wonderful feedback. We’re delighted to hear that Tom and Dominic have both made such a positive impression and that you’ve been pleased with the service so far. It’s great to know the valuation and media appointment helped give you confidence in your decision to choose Oakmans. We really appreciate your kind words and look forward to supporting you throughout the rest of your sale.

Beoordeeld met 5 van de 5 sterren

Hau & team were very friendly and made…

Hau & team were very friendly and made us feel very comfortable when they came to take photos of our house! Highly recommend!

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely feedback and recommendation! We’re so pleased to hear that Hau and the team made you feel comfortable and at ease while taking the photos of your home. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Media Team

Hau came to take the pictures of our home today and he made it look amazing. He was so professional and polite, made the whole situation so straightforward and easy.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely feedback. We’re so pleased to hear that the team made the process feel straightforward and easy, and that you were so happy with how the photos of your home turned out. It’s great to know the service was both professional and polite throughout. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Very good experience lovely people

Very good experience lovely people
Got on with job and photos are excellent

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely feedback! We’re so pleased to hear you had such a good experience and were happy with the photos. It’s great to know the team were friendly, efficient and got on with the job smoothly. We really appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

I never write reviews but I genuinely couldn’t recommend this estate agents highly enough!

I visited my local branch in Harborne and was greeted by Mercedes - she was absolutely fantastic. She was super approachable and genuinely went above and beyond to help. It can be a stressful time renting/buying a property so it really made a difference having an estate agent that was reliable. The whole team have been incredibly helpful and friendly and it made the whole process feel so much easier and less stressful! Can’t thank you all enough!

3 juli 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that Mercedes made such a positive impression and went above and beyond to support you. We completely understand how stressful renting or buying a property can feel, so it’s especially lovely to know that the whole Harborne team helped make the process feel easier and more reassuring. Your kind words mean a great deal to us, and we really appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Lilli and Hau came to phtograph my…

Lilli and Hau came to phtograph my property. They were very professional and courteous. The whole process was very smooth and they left the property looking perfect

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely feedback. We’re delighted to hear that the team were professional and courteous and that the whole process felt smooth from start to finish. It’s especially great to know they left your property looking perfect as well. We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great service cannot fault anything

Great service cannot fault anything

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your fantastic feedback! We’re so pleased to hear you were happy with the service and really appreciate you taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Harborne Branch 5* great experience

The team at the Harborne branch were really professional and made the renting process stress-free from start to finish. It was easy to reach them, they communicated well and made sure any issues got resolved quickly. Mercedes and a couple of other team members were particularly kind, knowledgeable and ready to help. I would definitely recommend this company to others

15 juli 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you so much for your kind feedback and recommendation. We’re delighted to hear that Mercedes and the Harborne team made your renting experience feel smooth and stress-free from start to finish. It’s great to know you found the communication clear, the team easy to reach and any issues dealt with promptly. We really appreciate you taking the time to share your experience with us.

Beoordeeld met 5 van de 5 sterren

We had a good experience with Oakmans…

We had a good experience with Oakmans throughout the sale of our house. The team were friendly, professional and kept us updated along the way.

Our valuer, Jilly, was really helpful and made the effort to personally show people around our house, which we really appreciated. Lesley, our sales progressor, was also very helpful, keeping things moving and making sure we were kept informed throughout the process.

Overall, we were pleased with the service we received and would be happy to recommend Oakmans.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you so much for your lovely review. We’re really pleased to hear you had a positive experience with Oakmans throughout the sale of your home. It’s great to know Jilly and Lesley were able to support you and keep everything moving smoothly. We really appreciate your recommendation and wish you all the best for the future!

Beoordeeld met 5 van de 5 sterren

I visited Oakmans Estate Agents

I visited Oakmans Estate Agents, Harborne branch recently and was welcomed by Mercedes. I was really impressed with how, friendly, polite and professional she was. In addition she seemed to have a real willingness to want to help. I gave her some information and she assured me that someone would make contact with me later that day. Within a few hours I heard back from the branch. Couldn’t recommend them enough if you are looking for a fast, friendly and personal service.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you so much for your lovely review. We’re really pleased to hear Mercedes made such a great impression and that the Harborne team were able to get back to you so quickly. We really appreciate your recommendation and kind words about the service you received!

Beoordeeld met 5 van de 5 sterren

Lilli

Lilli, was there today to take pictures and measurements. Operated very well, with a happy demeanour and completed her work with througher efficient, well done!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your kind review. We’re really pleased to hear Lilli made a great impression and completed everything efficiently and professionally. We’ll be sure to pass your lovely feedback on to her!

Beoordeeld met 5 van de 5 sterren

Excellent service very professional…

Excellent service very professional outfit
Really friendly and helpful staff
Feels like they care
Highly recommend

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you so much for your kind words and recommendation. We’re really pleased to hear you found the team friendly, helpful and professional, and that you felt genuinely cared for throughout your experience with us!

Beoordeeld met 5 van de 5 sterren

Hau from the media team

Hau from the media team was friendly and professional. Went out of his way to make sure to capture all features and made sure to get best pictures possible

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely review. We’re really pleased to hear Hau was friendly, professional and took the time to capture your property at its best. We’ll be sure to pass your kind feedback on to him!

Beoordeeld met 2 van de 5 sterren

Will use misleading pictures shamelessly on poorly kept property

Went to view a rental property with this estate agents, pictures were completely misleading. Humidity and chipped paint climbing up the walls. bathrooms looked new but were absolutely tiny, AI had definitely been used to alter the perspectives. No pictures were even provided for the entire upstairs of the house and once there I could see why. Some of this may have been the landlord's doing of course but I can't help but be completely disappointed in how they could let them get away with such misleading pictures and absolutely ridiculous price for the condition of home. Never to be trusted again.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Hi, thank you for taking the time to share your feedback.

We’re sorry to hear you were disappointed with the property you viewed. We have tried to identify the property and locate your details on our system, but unfortunately have been unable to do so.

Regarding the use of AI, we do occasionally virtually stage properties on premium listings; however, this is always clearly stated and the original images are also included. We would never knowingly use altered imagery to mislead prospective tenants or buyers.

Many of our sales and lettings listings also include virtual tours, with floorplans provided on sales properties, to give a clearer indication of the space and layout.

If you could email info@oakmans.co.uk with details of the property and direct this to our Marketing Team, they can look into your concerns further.

Beoordeeld met 1 van de 5 sterren

They still want me to pay rent while…

They still want me to pay rent while not living at one of the houses as well as having given 2 months notice before the agreement should have started they are greedy thieves who won’t respond or answer emails sent to them unless it’s giving excuses to take your money do not ever rent from them

9 juli 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Hi, thank you for taking the time to share your feedback. We understand your frustration regarding the rent obligations and notice period.

Once a tenancy agreement has been signed, it is a legally binding contract and choosing not to move into the property does not automatically release a tenant from their contractual obligations. In this instance, the notice provided was before the tenancy had commenced and therefore did not meet the requirements of the agreement. Rent remains payable in accordance with the tenancy terms until the tenancy is lawfully brought to an end.

As managing agents, we must act in accordance with the tenancy agreement and our obligations to both landlords and tenants. We appreciate your feedback and continually aim to ensure these processes are communicated as clearly as possible.

Beoordeeld met 1 van de 5 sterren

Poor service from Oakmans

We recently marketed our house via the Harborne office of Oakmans. Their customer service is awful. They rarely answer the phones which makes you wonder how many potential viewers you may miss out on. When you do get through and leave messages for a call back it never materialises. We had a low number of viewings and any feedback was sporadic. All in all a very poor selling experience and a feeling of a seller lost in a large portfolio. I would advise you try another agent. The customer contact rang me once and that was to get me to lower the price. Occasional emails advising how many times someone’s viewed your property online doesn’t in my opinion constitute an above standard customer service. Avoid

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Hi John, thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience, and we completely appreciate how frustrating it can be when a property receives less interest than hoped.

Throughout the marketing of your property, we provided regular updates on activity and buyer interest. We also always encourage viewers to provide feedback following a viewing so this can be shared with our sellers, although unfortunately we don’t always receive a response from every viewer.

The conversation around adjusting the asking price was based on the response from the market and was suggested with the aim of generating further interest and viewings.

We’re sorry that you felt the overall communication and service didn’t meet your expectations. We genuinely appreciate you taking the time to share your experience and will take your comments on board as we continue to improve our service.

Beoordeeld met 5 van de 5 sterren

Jamie from Oakmans Estate Agents was…

Jamie from Oakmans Estate Agents was very polite and efficient. He explained the process and exactly what he wanted to achieve which was very reassuring.
Can't wait to see the photos, video and drone shots of house and garden.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Hi Tony, thank you for the great review! We’re really pleased to hear Jamie made the process clear and reassuring. We hope you love the photos, video and drone shots, and we look forward to supporting you with the next steps!

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