Oakmans Estate Agents Reviews 

603
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Today, the Oakmans photographer, Hau, visited our house and was so helpful in ensuring that his photos and virtual tour video showed all the best features. Hau was very friendly and we felt he had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lilli arrived as arranged. She was lovely, very helpful and took all the photos and measurements required moving bits and pieces around as needed. She did take pity on our old cat and left him sleepi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Lili from the Northfield Media Team in to take photos of our property inside & out in preparation for our house to be sold. Lili was excellent, very thorough & very professional. The photos w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

Are you searching for the best local estate and lettings agents in Birmingham or Solihull? Look no further! We specialise in sales, lettings, and property management. Ranked No.1 in most areas according to Rightmove, with over 70k followers on social media to give your property maximum exposure. We have dedicated teams in every department, each with their own speciality, to provide you with a personalised and stress-free experience when dealing with your property.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

603 reviews

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4 sterren
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Heeft 80% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(603)

312 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Do NOT allow anyone you know to rent a house from this company.

If I could rate this 0 stars I would. We rented a student house from Oakmans Selly oak for the 2025/26 academic year, and I can safely say I would never in a million years recommend them to another student. When we arrived, the house was rampant with dead flies and dust, it had blatantly not been cleaned or kept in good order between the end of the previous tenancy and the start of ours. The house had frequent issues during our tenancy, which is of course a problem that inevitably will occur within a student house, the main issue was the response and handling of these issues. We had a persistent leak from our shower that started in November 2025 which was reported immediately. After much back and forth somebody came out to try and resolve it, didn’t, and despite us repeatedly reporting water spilling through the ceiling into the KITCHEN, it took months before someone came out. We essentially had water coming through our ceiling from November 2025 to June 2026. The house had a number of issues at the start of our tenancy, such as broken beds + chairs, dirty bedrooms, and a broken fridge, as well as frequent issues with electrical showers, toilets, and lights. We had a rodent living above one of the rooms which, sorting to the pest control agent sent out to us, had been loving their a significant amount of time. To top it off we had significant deductions from our deposit that we could not even be bothered to contest as their customer service is next to none. Do NOT rent from these people, they will not looking after you, your friends, nor would I want my child to live in one of their properties.

1 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Hi Oscar, thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience.

As part of our process, move-in and move-out checks are carried out to help document the condition of our managed properties, with any concerns raised reviewed where appropriate.

For maintenance, we use Fixflo to ensure issues are formally logged, directed to the relevant team and tracked. If an issue continues after a contractor visit, we encourage tenants to update this through Fixflo so it can be reviewed and progressed further.

Maintenance matters experienced during a tenancy are handled separately from the deposit process and do not determine any proposed deposit deductions. Tenants can query any proposed deductions and, where an agreement cannot be reached, use the independent dispute process provided by the DPS deposit protection scheme.

Beoordeeld met 5 van de 5 sterren

A truly professional team

A truly professional team — punctual, patient, and highly experienced. They support you every step of the way and make the whole journey feel effortless.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paddy Swift

Paddy Swift - Honest, professional and friendly made the process very smoothly. Highly recommended !

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable partner for seller living abroad

I live in Germany. Since my mother moved into a care home, I needed to find a reliable and trustworthy estate agent to manage the sale of my mother’s house in south west Birmingham. I have power of attorney. I decided to work with Oakmans in Harborne, Birmingham. Living abroad, I was particularly reliant on minimum requirement to return to the UK. I was not disappointed. Communication with Oakmans was friendly, professional, easy and timely. They took care of everything without my need to return to the UK. First offers came in quite quickly, and closure went very smoothly.

In particular, I would like to thank Sue and Robyn at the Harborne branch for their great support to get the house on the market, and to finalise the sale!

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

very happy with service

So far, staff have been very professional. Ellie is lovely, and your photographer was very respectful of our home. It’s nice to see happy people enjoying their jobs..

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient service

Lily came to do the photos of the house for sale. She was very efficient, helpful and patient. She did the job well and had lovely manners. Thank you!!

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lilli is a very nice media team

Lilli is a very nice media team. She took photos and videos for my home. Her work was professional and detailed. She was very considerate.

6 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Hi Sung-Taik, thank you for your lovely review! We're delighted to hear Lilli provided such a professional and considerate service.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Hau was very professional and helpful when taking the photo for the sale of my home.

7 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Thank you for your kind review, Jonathan. We're delighted to hear Hau provided such a professional and helpful service. We hope you love the photos, and thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

If you are a student DO NOT RENT WITH…

If you are a student DO NOT RENT WITH OAKMANS. My housemates and I rented our 2nd year house through Oakmans and it has been a nightmare the whole year. To name but a few examples:
1. Rubbish from their maintenance of the fences and old chairs and a bin was left in the garden for almost the whole of our tenancy after we asked several times if it could be removed.
2. Accusing us of not paying our rent with an unpleasant email when in fact it was an error on their account.
3. Taking over a week to send someone out to fix a blocked toilet.
4. Let another group of people sign our house without telling us when they knew that we still had interest in continuing our tenancy as they gave us a deadline to confirm this by. Yet they signed off the house before this deadline and without informing us and then proceeded to deny that they ever gave us this deadline.
5. Leaving our front door unlocked after coming round to the house to deal with a maintenance issue (none of the tenants were in the house)
In general they are unprofessional, and as customers we all felt like there was no respect for us at all and we will gladly not be using their services again.
Hope this helps ❤️.

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Photographer Jamie was professional and…

Photographer Jamie was professional and helpful. Jamie has been pro-active and so far im very happy with Oakmans.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Oakmans Estate Agents

Thank you for your lovely review, Jacqueline! We're so pleased to hear Jamie provided a professional and helpful service. We hope you love the photos, and thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Phenomenal photography

Hau was phenomenal. He was professional, personable, and efficient when taking pictures of our home. Hau clearly has a passion for his work and is both digitally and creatively skilled. Not only did Hau do a great job on the photography but also was extremely considerate and a pleasure to have met!

3 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Thank you for your wonderful review, Emily! We're delighted to hear Hau made such a positive impression and that you were so pleased with the experience. We hope you love the photos, and we really appreciate your kind feedback.

Beoordeeld met 5 van de 5 sterren

Lilli was a great phototherapy today

Lilli was a great phototherapy today, great attention to detail.

2 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Thank you for your lovely review! We're so pleased to hear Lilli's attention to detail made a great impression.

Beoordeeld met 5 van de 5 sterren

Very good people reliable service quick…

Very good people reliable service quick and easy, thank you,

2 juli 2026
Review zonder uitnodiging
Logo Oakmans Estate Agents

Antwoord van Oakmans Estate Agents

Thank you for your kind review, Mohammed! We're so pleased to hear you found our service reliable, quick and easy. We really appreciate your feedback and wish you all the best.

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