The Original Bed Co Reviews 

My husband and I are so pleased with our new bed. Throughout our contacts with your company; from the very first telephone call to the last part where we arranged for someone to fit together our customised bed, your company was so helpful. We would like to point out that the person who fitted the bed together was a lovely man. Thank you so much.

Delivery company is a joke and when you're purchasing items at this kind of price point I expect better. I would definitely not purchase from here again

For the price, you at won't find anywhere better for metal bed frames. Get it here.

The build quality is excellent. Delivery was easy and arrived well packaged. We had 2 bolts missing from the drawers, but a quick email and this was resolved very quickly. Overall, a great experience.

I chose a "Juliet" iron bed. My friend, an experienced DIY chap, said it was very easy to put together and of excellent quality compared to many others he had worked with. It also looks good too! And you could choose different heights to have, so now my guests have plenty of room underneath for their suitcases/dogs! The mattress was also very stylish and VERY comfortable. I chose a firm, one up from the basic mattress, and it certainly was worth it! I would definitely recommend this company and buy from them again.

I absolutely love my new bed, it’s a real statement piece in my bedroom. It’s just stunning and it arrived so quickly and it was easy to put together. The only issue I have is that one of the balls on the end of the bed has seemed to be patchy in places but other all it’s a stunning bed

I purchased a bed from The Original Bed Company and it was delivered within the stated time-scale and in good condition. I found the bed to be of excellent quality and easy to assemble. Unfortunately I had made an error in making the order but the company resolved it quickly with no fuss or inconvenience to myself, by making a special order on my behalf. The company’s customer service is excellent and, if I need a bed in the future, I shall purchase from this company. The delivery service was also excellent.

Had a good experience with this purchase. Great communication and a very good quality bed frame. I would definitely recommend this company to one and all.

Excellent quality bed frame very pleased with it

We would have given five stars but the option we chose took the full delivery period of 10 weeks. We had already been let down by one supplier who delivered a bed that was much wider than stated. The bed from The Original Bed Company was slightly more expensive but the quality and appearance are way superior. It is a beautiful bed. It is solid, but looks stunning. We absolutely love it. It was easy to assemble. My son helped me and we put it together without any trouble.

Great customer service. Lovely bed with mattress and polite, efficient delivery service with assembly. Thank you.
Would recommend

Fabulous bedstead, sturdy, great design, true old fashioned comfort. Delivery takes a few weeks,but it's worth the wait . Easy to assemble. Excellent company to deal with.

Absolutely brilliant company would buy of again well made sturdy bed done to the highest standerd

Very easy ordering system and lovely range of beds. Our bed and mattress are amazingly comfortable, and suit our room beautifully.

Would have been nicer if a little received a follow up email whilst waiting for bed to arrive as felt a little ‘lost in the wilderness’ having spent c£1000 and not knowing where we were at!

Also, building instructions are a little rubbish! Might be good (for the iron bedstead) to insert a part about adding the drawers before the central brace part as I had to partly dismantle it to get that part done and the photos are not very clear at all!

Overall though very happy with the product

Great mattress, very comfortable

Absolutely furious with this company!!
Ordered a bed 23rd March was told 8/10 week delivery.
No communication from this company regarding a possible delivery date so contacted them myself.
Was told 6 weeks ago the bed would be with them in 4 weeks.
Waited 5 weeks no emails.
Contacted company again was informed the advert said 10 weeks.
Emailed on the 10th week as still no delivery date. No answer. .
Called company 3 times eventually got call back.
Person who phoned now quoting another 2 weeks.
I cancelled.
Did not cancel because i couldnt wait even more time..
Cancelled due to his couldnt care less attitude!!!!
No apology no concern if i had a bed just "do you want to cancel"
Would never reccomend this company to anyone
Absolutely shocking customer service!!!

We live in Ireland with an EU mattress size. OBC easily accommodated our measurements, though it’s not readily listed on their site. The finishes were true to their online description. The order was delivered in a timely manner, and very well packed for protection, yet also easy to open. Any service questions were answered thoroughly and promptly. The bed is beautiful and quite well made. We are very pleased with the entire experience!

Quick delivery & delivered on the day requested and in the time frame that we were advised of the day before. Quality bed frame, would recommend.

I have been very happy with the King sized bed I purchased almost 20 years ago from this company. Unfortunately, part of it was damaged recently but the rest of the bed was still as good as when I purchased it so I contacted customer support. The person I spoke to was really pleasant and helpful. I emailed photo's but due to a change in design a new part wasn't possible. He offered to provide me a new frame at an excellent price including delivery. This arrived in under a week and my bed is now perfect again.
So in my experience they provide an excellent product, long term support and faultless customer service.

After the customer service debacle the follow up from them was very good, and they arranged delivery for me, which to my surprise was an hour early. Couriers were in and out with the bed in no time, then came the fun of assembly. Everything was well packaged. My main complaint were that the instructions were a little rudimentary as I am no DIY expert a good guide helps. The bed did take a while to assemble and I would suggest a hex driver or your arm will fall off!

Anyway bed is up, looks really great very happy with the final product shame about the run up to the final delivery. On balance I would use them again.