Ode à la Rose Reviews 

4.358
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered two birthday bouquets, one for each of my daughters. I felt the website was well organized and easy to order. I also liked that I could choose a delivery window. I appreciated the communicat... Toon meer

Beoordeeld met 4 van de 5 sterren

The flowers themselves were nice. But the delivery person lied about when they delivered the flowers. When I called and complained, they then snuck them into the building in a rain-soaked box and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the ordering to the packaging, presentation, and delivery Ode a la Rose knocked it out of the park! The true testament, though, was the utter joy, suprise, and love my friend felt upon receiving... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered an arrangement for a sick friend the morning I found out and requested same day delivery. The flowers arrived shortly after noon and looked beautiful!.

Bedrijfsgegevens

  1. Bloemenbezorging
  2. ook in
  3. Bloemenmarkt
  4. Bloemenontwerper
  5. Bloemist

Geschreven door het bedrijf

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
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2 sterren
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Heeft 94% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(4.358)

588 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The flowers were breathtaking!!!!

The flowers were breathtaking. This was a huge event, and my main concern was that the flowers wouldn't look like they did on the website...but they acutally looked JUST LIKE the website. I'm beyond happy with the flowers I got and I will definitely order from you again. I'm beyond happy with my order. They were also delivered with care. Thank you so much!

7 augustus 2026
Beoordeeld met 2 van de 5 sterren

You used a back stairway and dropped…

You used a back stairway and dropped the flowers off at the package center, instead of ringing the doorbell and giving the flowers to the homeowner. The box of flowers stayed there all weekend. Same thing happened last year. Never using your service again.

8 augustus 2026
Logo Ode à la Rose

Antwoord van Ode à la Rose

Hi Patricia,
We’re sorry to hear how frustrating this experience was.

Our courier did not choose the package center independently. Upon arrival, building staff directed the driver to leave the flowers there. In buildings with designated package areas, there is typically an internal notification system used by the property to alert residents that a delivery has been received.

Once our courier is instructed by building staff where a delivery must be left, we unfortunately do not have control over how or when the building notifies the resident. We completely understand how disappointing it was for the flowers to remain there over the weekend, and we’re sorry the experience did not meet your expectations.

Beoordeeld met 5 van de 5 sterren

The flowers were beautiful

The flowers were beautiful. The recipient was overjoyed. The staff I spoke with was helpful and pleasant. The flowers were delivered a lot earlier than expected, which was awesome. If I could give these guys 10 stars out of five, I would.

5 augustus 2026
Beoordeeld met 1 van de 5 sterren

The flowers were wilted and the website…

The flowers were wilted and the website was confusing. It showed a photo of the flowers in a blue vase (I chose these flowers because of the blue vase) and then when I checked out it offered to "upgrade the vase" and showed other color options, I did not want the other colors so I did not "upgrade" thinking it would still be with the blue vase advertised. This was an announcement for my pregnancy to my mother and you completely destroyed the exciting moment for us.

1 augustus 2026
Logo Ode à la Rose

Antwoord van Ode à la Rose

Hi Jessica,
We’re very sorry to hear that the flowers arrived wilted, especially for such an important announcement. A member of our team will reach out directly to address the flower quality.

Regarding the vase, the product page states above the vase options that the vase shown in the product photo is not included and that a vase must be selected separately. The available vases are presented as optional add-ons rather than upgrades. We understand that this was not how you interpreted the page, and we’re sorry for the disappointment surrounding the delivery

Beoordeeld met 1 van de 5 sterren

I had a sympathy arrangement sent to my…

I had a sympathy arrangement sent to my best friend and my name was not on the flowers. So he sent texts to several of his friends asking who sent him flowers. Very embarrassing for him and for me. His text to me and several of his friends, did you send me flowers? There was no name on the delivery.

26 juli 2026
Logo Ode à la Rose

Antwoord van Ode à la Rose

Hi Dan,

We’re sorry this situation caused confusion. We reviewed the order and confirmed that the card was printed exactly as the gift message was submitted at checkout. The message ended with “I love you!!!!” but did not include your name or a signature.

Our gift-message page includes a reminder to sign the card. Since we cannot assume the identity of the sender or add a name that was not provided, the card was delivered exactly as entered. While we understand that the resulting confusion was uncomfortable, there was no omission during the preparation of the order.

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