I knew after reading the information about a device to help even occasional cases of swollen ankles, that it would be worth a try. One such cuff was what I was sure I had ordered, so when I saw the s... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased Rejuvacare Foot Renew 07/09/26. No where in the long video, did they mention it could not be used by people with a pacemaker. I found this out when I received the product and read the inst... Toon meer
Osman has been great! There has been open communication which I appreciated . I did have an issue with the product I received but we worked together to resolve . Working with the staff has been... Toon meer
Hadn't received my order. Did not have my order number or just the bank debit. Carlos was very courteous and eager to assist. He responded and requested my full contact information. During this proces... Toon meer
4,0
Goed
297 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
RejuvaCare order # RK641097
RejuvaCare order # RK641097
Ordered a shoulder massager/heater from their website
On-line reviews were very favorable (4 +) for this item.
I chose just this item. I was not shown my selection before the payment was processed. Almost immediately, my bank sent me a potential fraud notification. I told the bank that I had ordered 1 item from them but they had added 2 additional items and a 14 day subscription for something called "Rejuvacare", that would automatically renew. I then called to cancel the entire order. I was told I would have to pay a $20 restocking charge. I asked to speak to a supervisor, but was told that no supervisor was available. I was told that it would take 10 to 14 days for the refund to be processed. Website uses deceptive practices. Customer service personnel were professional, but made it difficult to cancel. They came back with 3 counter-offers before accepting the cancellation.
15 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Gerald, Thank you for sharing your experience with us. We sincerely apologize for the frustration and confusion you encountered while placing and canceling your order.
We understand your concerns regarding the additional items, subscription, and restocking charge, and we take these matters very seriously. Our team has reviewed your cancellation, and we confirm that your order has been canceled and your refund is being processed.
We also appreciate your feedback about the website and the cancellation process. This helps us identify areas to improve clarity and ensure a smoother experience for our customers in the future.
Thank you for your patience and understanding.
Believe in their product and customer service!
Months ago I bought a FootRenew for the neuropathy on the bottom of my feet. After leaving it behind when I went on vacation it wouldn't charge. Before throwing it out I thought I should reach out to the Support team and ask if there was a way to kick-start it back to life. After several emails back and forth they asked for a video showing the problem. I did and they are sending me a replacement! I felt it was the right thing to do but did not expect them to do it! Also I learned in our email exchange that the display was supposed to show levels of vibration and heat. Mine never did. It was clearly defective but I didn't know that. It's rare in this day and age that companies believe in their product enough to make it right with their customers. It's very appreciated and has totally changed my view of this company. I would highly recommend them now!
11 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Holiday, Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to assist you and provide a replacement.
We truly appreciate your kind words about our support and your trust in RejuvaCare. It means a lot to us that we could turn this situation around and provide a solution that exceeded your expectations.
Your feedback encourages us to continue standing by our products and ensuring our customers feel supported every step of the way.
Thank you again for your recommendation—it really means a lot!
Refunf experience
I called about a transaction on my credit card that I didn't recognize. It turned out to be a membership that I wasn't aware of. Anna took care of my problem and arranged for a refund for the amount charged. She was very understanding and pleasant.
11 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Mike, Thank you for sharing your experience! We’re glad Anna was able to help resolve the issue and process your refund smoothly. We appreciate your kind words and are always here to assist whenever you need us.
WORST online shopping EVER
This has been the WORST online shopping experience I've ever had. I ordered and paid $116 for a product on 2/9/26 and, as of 3/11/26 the product has not been delivered. I've reached out to RejuvaCare via email 6-8 times, I get a response saying "sorry for the delay," but I still haven't rec'd the product and it's been more than a month. I suspect fraud.
10 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello David, We completely understand your frustration and sincerely apologize for this experience. Please know that we take your concern seriously, and we will look into this matter immediately to resolve it.
We appreciate your patience, and we’ll provide you with an update as soon as possible.
Shy was the best!
Shy was very knowledgeable and helpful. Our call was short but precise. Great experience.
11 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Heidi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. We’re always here to help, and we look forward to assisting you whenever you need us.
I received excellent customer service…
I received excellent customer service from Rej. Very professional and kind. Took time to make sure I understood everything that we spoke about. He also reassured me that if I needed anything in the future that he and your company would be there.
11 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. We’re always here to help, and we look forward to assisting you whenever you need us.
all my requests were taken care of
10 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi Mickey, Hi, thank you for your feedback! We’re glad to hear that all your requests were taken care of.
We appreciate you taking the time to let us know!
MY EXPERIENCE WITH RETURNING AN ITEM FOR CREDIT...
I SPOKE WITH IRIS THIS MORNING RE: RETURN OF AN ITEM FOR CREDIT. SHE WAS VERY HOSPITABLE AND PROFESSIONAL IN THE WAY SHE HANDLED MY SITUATION, AND I'M HAPPY TO GIVE HER A POSITIVE REVIEW... THANK YOU IRIS!
JIM KUIPER
10 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi Jim, thank you for your feedback! We’re thrilled to hear that Iris was professional and handled your return smoothly.
We’ll be sure to pass along your kind words to Iris. Your feedback means a lot and motivates us to continue providing excellent support!
This device didn't fit my shoulder even…
This device didn't fit my shoulder even with the extensions. When I held the unit in place I felt no relief. When trying to reach this company by phone I would get voice mail and every call was disconnected after7 minutes. Trying to reach customer service by email was a nightmare and when they applied a $42.95 recurring chage on my visa for no additional purchase. Their 100% money back warranty is also a scam as they won't give you a shipping label. I reported this fraudulent company and put their account in dispute. I recommend you stay away from this company
2 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi Ralph, we’re really sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the experience we want for our customers.
We would truly like the opportunity to look into your order, the charge you mentioned, and your return request so we can clarify what happened and assist you properly.
Please reach out to our Customer Support Team so we can review your case and help resolve this for you.
📞 Our customer hotline is available Monday to Sunday, 8 AM – 11 PM EST at +1 (302) 261-9613
📧 You may also email us at support@rejuvacare.com
Once we have your order details, our team will be happy to assist and work toward a resolution.
I ordered a shoulder brace 3 weeks ago…
I ordered a shoulder brace 3 weeks ago charged my card 60.00 dollars haven't received the brace yet. And this morning I get a alert they tried to charge 46 more dollars off my card FOR WHAT??? I paid for the brace in full which by the way I saw on temu for 5.00 dollars after purchasing it. I've blocked you from any future charges on my card so don't even try!!! If anyone is considering buying any of their products DONT!! THEY ARE SCAMMERS!!!
28 februari 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Donna, we’re really sorry to hear about your experience and understand how frustrating this must feel. We appreciate you bringing this to our attention.
We would truly like the opportunity to look into your order and review the charges so we can clarify what happened and help resolve this for you. In order for us to locate your order, we may need a few details from you.
Please reach out to our Customer Support Team so we can assist you directly.
📞 Our customer hotline is available Monday to Sunday, 8 AM – 11 PM EST at +1 (302) 261-9613
📧 You may also email us at support@rejuvacare.com
Our team will be happy to review your order and charges and work toward a resolution for you.
Rick was very pleasant
Rick was very pleasant. He understood my concern about not having received a refund. He found the return spoke to finance and they said they would refund me. Very happy with Rick
6 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello, thank you for sharing your experience! We’re glad to hear that Rick was pleasant, understanding, and helpful in resolving your refund concern.
We’ll be sure to pass along your kind words to Rick. Your feedback means a lot to us!
The product and service are exceptional
The product itself works well: in a week of use, it has alleviated - but not yet eliminated - the pain in my right-shoulder rotator cuff. The hope is that, with continued use, the repairs will be complete and - after chiropractic care and several cortisone injections did little to help - I ultimately will be pain-free.
Kudos also go to RejuvaCare’s customer service: I had a question in respect of the positioning of the device, and their response was prompt, clear, polite, professional, and spot-on helpful.
All in all, I am quite glad I purchased and now use daily this product.
6 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi, thank you so much for sharing your experience! We’re thrilled to hear that the product is helping alleviate your shoulder pain and that you’re using it daily.
We also appreciate your kind words about our customer service team—we’re glad they could provide prompt, clear, and helpful guidance.
Your feedback means a lot and motivates us to continue providing effective products and excellent support.
Cris was very helpful in understanding…
Cris was very helpful in understanding my situation and indicated credit for returned products would be processed in 7 - 12 business days. Cris was an excellent customer service representative.
6 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Joseph, thank you for your feedback! We’re happy to hear that Cris was very helpful in understanding your situation and provided clear guidance on the credit for your returned products.
We’ll be sure to pass along your kind words to Cris. Your feedback means a lot to us!
The customer service representative was…
The customer service representative was very professional in her manner. She processed my request to cancel the subscription I had not requested in a timely manner. She subsequently followed with an email confirming my request.
5 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi, thank you for sharing your experience! We’re glad to hear that our customer service representative was professional and handled your cancellation request efficiently and accurately.
We appreciate your feedback and will make sure to pass your kind words along to the team.
SIEGE did a great job in resolving…
SIEGE did a great job in resolving unauthorized billing. Not a fan of the overall way your company does business. Received product on 2/27 with 14 day free access, but my credit card was billed on 3/3 .... never received e-mail to authorize or opt out of this charge - not a very honest way of doing business ---- again, Siege was good in resolving.
5 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi, thank you for sharing your feedback. We’re glad to hear that Siege was able to help resolve the unauthorized billing.
We sincerely apologize for any confusion regarding the billing and subscription process. Your feedback is very important, and we will use it to improve our communication and ensure transparency for all customers.
Cris was very helpful with handling my…
Cris was very helpful with handling my problems
5 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi, thank you for your feedback! We’re glad to hear that Cris was very helpful in handling your concerns. Your kind words mean a lot, and we’ll be sure to pass them along to Cris.
Rick was very professional
Rick was very professional, knowledgeable, and understanding that my wife's neuropathy (at a very painful state) wasn't helped enough to warrant the expense of these items
5 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Jon, Hi, thank you for sharing your experience. We’re glad to hear that Rick was professional, knowledgeable, and understanding.
We’re sorry that our products didn’t meet your expectations regarding your wife’s neuropathy. We truly appreciate your feedback, as it helps us improve and better support our customers in the future.
Anna made my call and cancelation easy
Anna made my call and cancelation easy. Thank you Anna
3 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hi Noreen, Thank you for sharing your experience! We’re happy to hear that Anna made your call and cancellation process smooth and easy
Regards,
RejuvaCare Customer Support Team
Representative Cris was courteous and…
Representative Cris was courteous and helpful. Thanks
3 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Bobby, Thank you for your feedback! We’re glad to hear that Cris provided courteous and helpful assistance.
Regards,
RejuvaCare Customer Support Team
Andy was very professional and helped…
Andy was very professional and helped us with each transaction we wanted addressed. We had tried to contact Rejuvacare 5 times this morning only to become so frustrated at inanimate AI with NO results from your AI. WE WERE TREMENDOUSLY THANKFUL FOR OUR ISSUES TO ADDRESSED BY A HUMAN REPRESENTATIVE!
3 maart 2026
Review zonder uitnodiging
Antwoord van Offer Rejuvacare
Hello Edward, Thank you for sharing your experience! We’re thrilled to hear that Andy was able to provide professional, attentive support and resolve your issues. We completely understand how frustrating automated systems can be, and we’re glad a human touch made all the difference!
Regards,
RejuvaCare Customer Support Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.