Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints s... Toon meer
Bedrijf heeft geantwoord
OfficeAlly meets my needs. I appreciate that everything is in one place - reminders, calendar, clients' charts, billing. There are still improvements to be made, as Patient Enrollment process can be c... Toon meer
Bedrijf heeft geantwoord
The most influential part of my review has to be the ease at which we were able to transition over to OfficeAlly from another clearinghouse. We opted for the premium assistance where we were assigned... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Office Ally
Geschreven door het bedrijf
Healthcare Solutions for Accelerating Reimbursement & Maximizing Revenue
Simplify Claims Reimbursement
Leverage our All-Payer clearinghouse >- Verify insurance eligibility prior to intake
- Fix errors before submission
- Submit claims to any payer
- See real-time status of claims
Support Payer-Provider Relations
Access Payer Gateway solutions >- Reduce rejections with custom rules and edits
- Assistance with claim routing
- Hosted Payer data solutions
Boost Revenue Recovery
Reduce bad debt and maximize claims reimbursement >- Find known and unknown billable insurance
- Review Medicare encounters for underpayments
- Respond to audits and appeal denials
- Identify and enroll patients into Medicaid and financial assistance
Enable Value-Based Care
Support enhanced quality of care- Monitor patient rosters
- Address and close gaps in care
- Securely exchange clinical data
Efficiently Run Your Practice
Run small- and medium-size practices- Offer appointments and scheduling
- Manage clinical documentation
- Electronically order and prescribe
- Support payments and accounting
Contactgegevens
1300 SE Cardinal Ct #190, 98683, Vancouver, Verenigde Staten
- 360-975-7000
- support@officeally.com
- officeally.com
4,0
Goed
167 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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SEARCHING FOR MORE
I LIKE THE FACT THAT YOU CAN SEARCH THE PATIENT FOR MULTIPLE INSURANCE COVERAGE.
WOULD LIKE TO BE ABLE TO LINK A SECONDARY COVERAGE TO HMO AND MORE LOCAL BCBS AND ANTHEM POLICIES.
1 januari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Beth, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
I've used Office Ally for over 10…
I've used Office Ally for over 10 years. Very satisfied.
26 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Shawn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
After using Office Ally and getting…
After using Office Ally and getting used to it and its features, it has been a great platform for my charting, and ordering medications.
26 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Christine, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Antwoord van Office Ally
Carolyn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally is a Wonderful Asset
I appreciate how Office Ally has streamlined the submission of claims to insurance companies for my counseling practice. I love how quickly they will respond to questions, giving me guidance when necessary.
25 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Deri, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Antwoord van Office Ally
Rikki, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
very annoing this thing pops up until I…
very annoing this thing pops up until I write something unable to access software I pay for monthly
26 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Adair, we sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Easy to navigate and accuracy for…
Easy to navigate and accuracy for submitting electronic claims
13 februari 2026
Antwoord van Office Ally
Victor, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Love office ally
Love office ally! My only request is to be able to run multiple charges and payments on 1 sheet of paper.
17 februari 2026
Antwoord van Office Ally
Thank you for the update to your review and thank you for being a valued customer.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
I’ve used the software for five years
I’ve used the software for five years. There are some things that could use an upgrade and things that become more user-friendly with experience.
The price is very affordable and it offers every feature needed to run a practice.
Anytime I have reached out to support they have been helpful.
17 februari 2026
Antwoord van Office Ally
Thank you for the update to your review and thank you for being a valued customer.
We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
I have been an Office Ally user since 2011
I have been an Office Ally user since 2011 and have always found the platform to be adaptive, intuitive, and up-to-date on insurance verifications. Billing options and progress note formatting are good!
Overall, I recommend the platform above Therapy Notes!
10 februari 2026
Antwoord van Office Ally
Randall, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Customer service is EXCELLENT.
10 februari 2026
Antwoord van Office Ally
Carlos, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Helpful
I've been using them for years and they make running a practice easy
13 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
Laura, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Antwoord van Office Ally
Silke, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are satisfied the product.
I love Office ally
I love Office ally. You guys are great! It works really fast and efficient.
3 februari 2026
Antwoord van Office Ally
Laila, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Antwoord van Office Ally
Tony, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Been using Practice Mate for 13 years
I have been using Practice Mate in my private counseling practice for about 13 years and it is very reliable. I don’t have some of the problems that colleagues tell me they are experiencing with Simple Practice and others.
Price keeps going up but I guess that’s the way everything is now.
4 februari 2026
Antwoord van Office Ally
Thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Antwoord van Office Ally
Jose, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Ease of use
Ease of use. Customer service is on point. Any problems solved within 24 hours
5 januari 2026
Antwoord van Office Ally
Dianne, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Good starter EMR system, but sucks overall.
Office Ally is only good for basic use. My office has issues ALL THE TIME! It is slow, updates happen regularly during business hours that disrupt our practice and it automatically logs you out after even 20 minutes. You can NEVER get anyone on the phone at a reasonable time (I have been on hold for 20mins already). Even when sending an email, no one gets back to you until a day or two later (with no help at all and no accountability). The reminder system is awful too! Weird spam-like recording leaves patients a voicemail and our office gets complaints about it often (I have tested the reminder to my cell phone too, and I understand why patients think it is a scam at first). I would not recommend it for fast-paced offices. It is a good starter, but there are other systems out there that are worth your dollars. Absolutely sucks overall.
2 februari 2026
Review zonder uitnodiging
Antwoord van Office Ally
FM, we are sorry to hear that you have not had a positive experience with Office Ally support. We take all complaints seriously and would like to investigate the matter.
However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) or reach out to our support team at https://cms.officeally.com/contact-support so that we can work toward a resolution.
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