We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Detta klänningsbolag håller verkligen vad de lovar! Jag skickade ett Mail till dem och frågade om tips till vilken storlek jag skulle ta. De svarade på en söndag trots att de inte jobbar då!! De svara... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shipping always so fast and excellent quality!! Returns are so easy too. My go to place for any formal dress event!

Beoordeeld met 1 van de 5 sterren

Very poor experience. I ordered four dresses, one arrived damaged, and I returned three. Despite this, the company is charging me for two dresses even though I only kept one. I am extremely disappoint... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with the dress ,beautiful quality, very nice fabric ,expensive looking but for affordable price. True to its size. Positively surprised how dress looks in real life as sometimes hard to k... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Oh Hello Clothing is an online store inspired by a love for fashion and individual style. We aim to provide you with a boutique shopping experience by offering a unique collection of affordable fashion pieces. We love and appreciate both classically cut and on-trend garments so we give our customers the best of both worlds!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Exceptional customer service !!!!!

The customer service I received was absolutely exceptional! :)

There was a slight issue with the dress I ordered so I got in contact with their team @ohhelloclothing and spoke to the extremely helpful ‘Sharon’. She spoke me through everything, sent me a returns form, sorted my refund and even went out of her way to send images of the dresses in stock to reassure me of what I was getting! Very helpful

30 mei 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much for your lovely review! We're really sorry there was an issue with your dress, but we’re so glad Sharon was able to help and make things right — that’s exactly what we aim for. 💕 We truly care about our customers' experience, and it's great to hear our team could support you every step of the way. Hope to welcome you back again soon!

Love,
The Oh Hello Clothing Team x

Beoordeeld met 5 van de 5 sterren

Oh Hello Clothing has truly exceeded my…


Oh Hello Clothing has truly exceeded my expectations. The delivery was incredibly fast, and the return process was just as quick and hassle-free. Their customer service is absolutely brilliant—friendly, responsive, and helpful at every step. The quality of the product is a solid 10/10; you can really tell they care about what they sell. Honestly, this is one of the only dress sites I can fully trust. Highly recommend!

14 mei 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Robyn! Thank you so much for such a lovely review, we are delighted to have you as a customer and look forward to serving you again x

Beoordeeld met 5 van de 5 sterren

So perfect !!

I can’t talk more highly of this company !
I’ve bought two ball dresses from this website over two years and the quality is unreal. I got so many compliments on my dress with everyone asking me where it is from. 100% recommend this company!!

9 mei 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Aw Sophie, such a lovely review, thank you so much! x

Beoordeeld met 3 van de 5 sterren

Dress wasnt made very well and had a…

Dress wasnt made very well and had a weird shape to it

28 april 2025
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Dara, thank you for your review.
We are sorry to hear you are not 100% happy with your item, but do not note a return request for this order.
Please get in touch with us - info@ohelloclothing.com so that we can look into this further x

Beoordeeld met 5 van de 5 sterren

Perfect Prom dress

This is the first time I have ordered from Oh Hello! My daughter found them online. I allowed her to order a few dresses to try on, not knowing that they were coming from Ireland and we are in the US. She found the right dress for her and it looks beautiful on her, just as depicted in the pictures. Oh Hello has been very responsive via email with any question I had (and I had a few).

When the dresses arrived, they were packed in a box. Yes, they were a bit wrinkled but do you expect to get any piece of clothing via mail that isn't? A quick press from my seamstress and good as new.

I recommend Oh Hello! They did a great job for me.

24 april 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much for your lovely view!

We always love to hear from our friends in the US and we are delighted you and your daughter love your dress!

We hope she has / had an amazing time at her prom x

Beoordeeld met 5 van de 5 sterren

I’ve been buying off oh hello clothing…

I’ve been buying off oh hello clothing for years for my kids balls and they’ve never disappointed quality unbelievable and sizing accurate & so affordable great customer service

18 april 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Elaine! Thank you so much for your lovely review and continued support! x

Beoordeeld met 3 van de 5 sterren

Returen dyr

Beställde en klänning som inte passade den var för kort, fick skicka tillbaka den. Tänk på att frakten är inte billig när man skickar tillbaka närmare 400 kr fr sverige

21 maart 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for your review, we always appreciate feedback, good or bad.

Whilst we understand your frustration at the cost you were charged by your courier to return, we do clearly state on our website that we are A) Based in Ireland & B) Do not offer paid returns.

Thanks again x

Beoordeeld met 5 van de 5 sterren

I have been looking for a prom dress…

I have been looking for a prom dress for my daughter and have been doing extensive research with reputable companies. Having read reviews on here I was confident oh hello clothing would live up to its reputation.
It certainly did. The delivery and returns policy is clear and true. I ordered several dresses to try on and knew I would have to return at least 2 and was aware I would need to pay postage. I’m based in England but the postage to Northern Ireland is reasonable and I was aware. The return was quick and I received my return in a timely manner.
I reordered a couple more with confidence in the company. Found a beautiful, reasonably priced dress which my daughter is thrilled with.
I would really rate this company and will definitely order again.

16 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Could not return a faulty dress

Purchased a dress, it arrived in a ball in the bag so had to get it steamed and then when I got my seamstress to look at it she said the zip was “shoved” in and was faulty (it was extremely puckered at the back and wouldn’t sit right).
When I asked ohhello if they would accept the return (as it was outside of their 14day policy) they refused and said the dress was as per design.
Would not recommend purchasing from them and I won’t be again.

14 april 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

We're genuinely sorry to hear about your experience with the dress and the disappointment it’s caused.

That said, as stated in our policy, we kindly ask that any issues with an item be reported within 72 hours of delivery. This allows us to address concerns promptly and fairly for all customers. As your message came more than two months after delivery, we were unfortunately unable to proceed with a return or exchange in this instance.

Your feedback has been shared with our team.

Beoordeeld met 1 van de 5 sterren

Charges a fee if you don’t buy, avoid

Avoid - Expensive mistake ordering from this company.

I ordered 4 dresses for my daughter to try for her prom. Dresses arrived squashed into a bag so were all creased.

Cheap quality dresses so returned from UK paying almost £20 postage. To then receive an email from oh hello saying my return had been received and would be refunded minus a restocking fee of £5 per dress. If I’d only ordered 3 dresses there would have been no return fee apparently!

Dresses were no better than something off shein and came packaged the same. Could understand a fee if beautifully packaged.

So disappointed with this company and its greed.

5 april 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for your feedback, and we're sorry to hear you were disappointed with your experience.

We completely understand that ordering multiple dresses to try on can be part of finding the perfect prom look, and we’re glad you gave our pieces a chance. Regarding the restocking fee – this is in place to help cover the significant costs associated with processing returns. For larger returns of 4 or more items, this includes not only the manual unpacking and careful rechecking of each dress, but also the original transaction fees, which in your case alone came to £20.

Unlike some fast-fashion retailers, we handle all returns with care — each dress must be inspected, and repackaged before it can go back into stock, which is a time-consuming process. The £5 per item fee helps offset just a portion of these costs. For smaller returns (3 or fewer items), we absorb this fee as a gesture of goodwill.

We’re sorry to hear the dresses didn’t meet your expectations, and while we aim to offer affordable occasionwear, we understand style and quality preferences vary. Your feedback has been shared with our team for review as we continue to improve.

Beoordeeld met 5 van de 5 sterren

Beautiful dress and great customer service

We ordered a prom dress for my daughter. It arrived really quickly and was stunning but sadly didn't quite fit. I contacted Oh Hello via the website and received a very prompt response with advice about sizing and getting a replacement. I returned the original dress and received the replacement within a few days. It fits beautifully and my daughter is super happy.
I'd definitely recommend this company.

4 april 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much Sara, we are delighted she loves it :) x

Beoordeeld met 5 van de 5 sterren

Prom dress you have…

What a lovely prom dress you have supplied exactly as in the picture and a perfect fit with a quick delivery service

12 maart 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for taking the time to review us Diane, we truly appreciate it x

Beoordeeld met 5 van de 5 sterren

The best customer service!

The best customer service, products are always as described, fast delivery, great quality dresses.

27 februari 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Nikita, thank you so much for your continued support and lovely review :)

Beoordeeld met 5 van de 5 sterren

I bought the most beautiful dress for…

I bought the most beautiful dress for my 30th birthday. The quality of the dress was just perfection! The colour of the dress was the exact colour online! I would highly recommend this clothing brand for any occasion, fast delivery & amazing quality!!

22 februari 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Leigh! We are so happy you found the perfect dress for your big day! Love OHC x

Beoordeeld met 5 van de 5 sterren

TY ball dress.

Got great dress advice from the lady on this site about what style would suit my daughter. That advice was spot on. Bought 2 dresses. Same style in different colours. They were both fabulous but the red suited better so sent the black back. Delivery and returns very easy and lovely Irish company to deal with. Helena

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible service for European customers

The dresses in itself were not to bad, but besides having to pay for the return (which I knew beforehand) the instructions on returning it are incomplete and horrible and the costs of ordering and having to return it, costs more than the dresses. I will not be ordering from this shop again.

13 januari 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Rosanne.

Thank you for your review.

While we are disappointed to hear you are not happy with our service, we would love to discuss this further if you had time, to find out what we can do to improve.

Please feel free to email me - graham@ohelloclothing.com

Thanks again.

Beoordeeld met 5 van de 5 sterren

One very happy customer

I would like to say that I was soo impressed by both the service and quality of the clothing I received from Oh hello clothing.
Myself and my daughter spent the day shopping in Dublin City with no luck finding a dress for her TY ball.
It turned out I remembered this brand somehow and when I screenshot a dress I thought she would like, it turned out she had saved a video of the same dress back in November. We got the dress delivered so quickly. We will be buying again from this company and I also loved their attention to detail - packaging and updates on delivery too.
You won’t be disappointed by their quality and service. Mairéad

10 januari 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Mairead, we really appreciate this lovely review and are delighted you guys found something you love!

Beoordeeld met 1 van de 5 sterren

They don't pay you back

I never write reviews, but I ordered from Oh Hello Clothing and returned my full order because of the low quality. I paid with Klarna and Oh Hello Clothing still holds €40 for me to pay. I had to pay the return costs (which were very expensive) and now they also hold €40? For what? I can't reach them as well and they don't respond via e-mail!

9 januari 2025
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Maria.

Thank you for taking the time to publish this review.

Having looked into this. We can see we received an email from you this evening, forwarding on a previous email you sent from January 6th.

Unfortunately, your initial email was incorrectly addressed, meaning we did not receive it. We would never ignore an email. We have also replied to your message via our social channels this evening.

As per our returns policy, we do not refund original shipping fees (in your case DHL shipping)

Should you wish to discuss this further, we are happy to do so via email.

Thanks again, Graham.

Beoordeeld met 5 van de 5 sterren

Very quick delivery , high quality

Very quick delivery, ordered on the 26th of December and arrived on the 28th.
Great quality of dress , detail is exceptional, material is very high quality.
Cant recommend enough!

27 december 2024
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Mrs Murray, thank you so much for such a lovely review. It was our pleasure!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer