Detta klänningsbolag håller verkligen vad de lovar! Jag skickade ett Mail till dem och frågade om tips till vilken storlek jag skulle ta. De svarade på en söndag trots att de inte jobbar då!! De svara... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Shipping always so fast and excellent quality!! Returns are so easy too. My go to place for any formal dress event!
Very poor experience. I ordered four dresses, one arrived damaged, and I returned three. Despite this, the company is charging me for two dresses even though I only kept one. I am extremely disappoint... Toon meer
Bedrijf heeft geantwoord
Very happy with the dress ,beautiful quality, very nice fabric ,expensive looking but for affordable price. True to its size. Positively surprised how dress looks in real life as sometimes hard to k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oh Hello Clothing is an online store inspired by a love for fashion and individual style. We aim to provide you with a boutique shopping experience by offering a unique collection of affordable fashion pieces. We love and appreciate both classically cut and on-trend garments so we give our customers the best of both worlds!
Contactgegevens
4,1
Goed
1K reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good overall experience
Really good experience ordering from this company.
The dress I ordered got delivered to me the very next day after purchasing online! It was my first time ordering from this store, the dress is lovely quality and looks fabulous. There prices are also very affordable and they have a wide range of products to choose from! Definitely recommend ordering from this company.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your kind words! We’re thrilled to hear your dress arrived so quickly and that you’re happy with both the quality and value. It’s wonderful to know your first shopping experience with us was such a positive one. We truly appreciate your recommendation and look forward to helping you find more fabulous pieces in the future! 💛
Stunning long black dress for a wedding
Purchased a dress for a wedding and it was stunning. True to size and was the perfect length. I ordered a long black dress and I am 5"4. The dress looked beautiful and was amazing quality and was delivered in 2-3 days. Very efficient service. This is my 4th purchase for a wedding/event and I recommend to others as well as will purchase again
14 juli 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your wonderful feedback! We’re delighted to hear that your dress was perfect, and that it made such a stunning choice for the wedding. Thank you so much for your 4th purchase with us — your loyalty and recommendations are truly appreciated. We look forward to helping you find more beautiful pieces for future occasions! 💛
100% Weiterempfehlen
100% Weiterempfehlen
Preis-Leistung top, sehr gute Verarbeitung und Qualität, Kommunikation top, schneller Versand. Habe für den Abiball meiner Tochter bei mehreren Homepages bestellt und oh hello clothing war in allen Punkten am besten.
27 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Vielen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr, dass Sie mit der Qualität, Verarbeitung, Kommunikation und dem schnellen Versand so zufrieden sind. Es ist schön zu hören, dass wir für den Abiball Ihrer Tochter die beste Wahl waren. Wir wissen Ihr Vertrauen und Ihre Weiterempfehlung sehr zu schätzen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 💛
Delighted with the dress
Very happy with the dress ,beautiful quality, very nice fabric ,expensive looking but for affordable price. True to its size. Positively surprised how dress looks in real life as sometimes hard to know if its going to reflect pictures on the website. In this case it looks even better !Lovely customer service with prompt replies to queries.
Thank you
Karolina
21 augustus 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much, Karolina! We’re thrilled to hear how delighted you are with your dress. We also appreciate your kind words about our customer service team, they’ll be so pleased to hear this. We hope you enjoy wearing your dress and look forward to helping you find something just as special next time! 💛
I ordered a dress for a wedding one day…
I ordered a dress for a wedding one day ago and I already have it in my hands.
The quality and fit it's absolutely amazing, and the quality of the items is really impressive.
The dress is the best item I've pushed in a long time.
I also had a query and the team got back to me within hours.
I am highly impressed.
Thanks a million guys, I'll definitely be back.
Laura
7 augustus 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much, Laura! We’re delighted your dress arrived so quickly and that you’re so happy with the quality and fit. We’re especially pleased our team could assist you promptly with your query. Your kind words mean a lot to us, and we can’t wait to welcome you back again soon! 💛
Preisleistung passt hier sehr gut
Preisleistung passt hier sehr gut. Die Kleider sitzen gut. Kundenservice war auch sehr gut.
28 juli 2025
Antwoord van Oh Hello Clothing
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass Sie mit dem Preis-Leistungs-Verhältnis, der Passform unserer Kleider und unserem Kundenservice so zufrieden sind. Schön zu hören, dass alles gut gepasst hat – wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 💛
Order never arrived
Order never arrived – company refused refund or replacement
I’m extremely disappointed with my experience. I ordered two dresses worth nearly £200 for important business events, but the parcel never arrived. Despite multiple emails and following up with Royal Mail, I was told that the claim window had expired, and the company refused to offer a refund or resend the items.
What’s even more frustrating is that legally, it’s the seller’s responsibility to ensure the goods are delivered—not the courier’s. I made the purchase in good faith, and they have essentially washed their hands of it, leaving me out of pocket with nothing to show for it.
Their customer service was unhelpful and dismissive. They ended the conversation by saying it was their “final email” and refused to take further responsibility. I’ve now had to raise a chargeback with my bank and submit a complaint to the Retail Ombudsman.
I would strongly advise others to avoid purchasing from this company, especially for time-sensitive or high-value items. If anything goes wrong, don’t expect accountability or a resolution.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
We are sorry to hear of your disappointment, but we must clarify the facts regarding your order.
According to the Royal Mail tracking information—shared with you and available to both parties—your parcel was marked as successfully delivered to the GPS location provided at checkout. You were also sent multiple delivery confirmations via email from both ourselves and Royal Mail.
You first contacted us three weeks after this confirmed delivery. As clearly stated in our policy, customers must notify us of any delivery issues within 48 hours of the parcel being marked as delivered. This timeframe is standard across the industry and is in place to allow for timely investigation with the courier, including GPS confirmation, driver interviews, and local depot checks.
Unfortunately, by waiting three weeks, the opportunity to open a claim with Royal Mail had passed. Despite this, we still provided all the tracking information and explained the situation clearly and respectfully. Our decision not to offer a refund or replacement was based on both our stated policies and the delivery evidence provided by the courier.
While we appreciate your frustration, we cannot accept liability for orders that show as delivered and are reported missing weeks later without prompt notification. This policy is in place to protect both our customers and our business.
We stand by our handling of this matter and regret that you feel the need to leave a misleading review.
The shipping was really fast
The shipping was really fast, contact is easy and super friendly! I bought two dresses for prom and they were absolutely amazing! Good quality and light fabric for the summer.
I can absolutely recommend :))
19 juli 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your lovely review! We’re so glad to hear your dresses arrived quickly and that you’re happy with the quality and fabric. We really appreciate your recommendation and hope to see you shop with us again soon! 💛
Beautiful Dress & Excellent Customer Service
I ordered a dress from Oh Hello Clothing for a wedding, and I couldn’t be happier with it! The dress was absolutely beautiful and the quality was truly impressive. I felt amazing wearing it!
There were a few loose stitches when the dress arrived, so I reached out to their customer service team. They quickly offered to replace the dress, which I really appreciated. Unfortunately, there wasn’t enough time for a replacement before the event, but instead, they refunded my shipping costs as a gesture of goodwill.
Not only was the dress stunning, but their customer service was also incredibly helpful and accommodating. I would definitely shop with Oh Hello Clothing again!
14 juli 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your lovely review! We're thrilled to hear you felt amazing in your dress — that’s exactly what we hope for! 💕 We really appreciate your understanding regarding the stitching issue, and we're glad our team could help. Looking forward to having you shop with us again soon!
Love,
The Oh Hello Clothing Team x
I have been ordering from…
I have been ordering from ohelloclothing for years. They have fantastic good quality dresses. I always get loads of compliments at weddings. Dress is always delivered within 2/3 days.
18 juli 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your continued support over the years — it truly means the world to us! 💖 We’re so glad you love our dresses! Can’t wait to dress you for many more special occasions!
Love,
The Oh Hello Clothing Team x
We purchased my daughters prom dress…
We purchased my daughters prom dress from Oh hello clothing , it was exactly as described on the website and sizing was perfect, excellent price point would not hesitate to purchase from again, highly recommend.
9 juli 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your kind words! We’re delighted to hear your daughter’s prom dress was a perfect fit and just what you were looking for. 💫 So glad you had a great experience — we’d love to have you shop with us again soon!
Love,
The Oh Hello Clothing Team x
Shipping was so quick come in like 2…
Shipping was so quick come in like 2 days! Wore one of their black dresses to prom and got so many compliments! I absolutely loved the dress🫶🏻
20 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for the lovely review! We're thrilled you loved your prom dress and that it arrived so quickly 🙌 You must have looked absolutely stunning — so glad it was a hit! 🖤
Love,
The Oh Hello Clothing Team x
Gorgeous
Gorgeous, good quality dresses and excellent customer service. I had an issue with a faulty garment and they sent a replacement without issue. Would highly recommend, have bought from there multiple times now and will continue.
26 juni 2025
Antwoord van Oh Hello Clothing
Thank you so much for your kind words and continued support — it truly means a lot! We know that sometimes issues can happen, but we believe it’s how we handle them that really matters, so we're glad we could make things right quickly for you. Delighted to hear you love the quality of our dresses, and we can’t wait to have you shop with us again soon! 💖
Love,
The Oh Hello Clothing Team x
Prom Dress
My daughter absolutely loved her dress and looked amazing at her prom! Many thanks to Kate for such great customer service- would highly recommend!!!
30 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for the lovely review! We're so happy to hear your daughter loved her dress and hope she had an amazing prom — she must have looked stunning! A big shoutout to Kate too — we’ll be sure to pass on your kind words. 💖 We really appreciate the recommendation!
Love,
The Oh Hello Clothing Team x
Perfect size guide and amazing quality x
27 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much! We're so glad you found the size guide helpful and loved the quality — that’s exactly what we aim for! ✨
Love,
The Oh Hello Clothing Team x
Low Quality Dress
I bought a dress for my baby's christening. The dress beautiful and arrived very quickly. However, I had worn the dress for one full day and by the end of the day they was thread coming lose from the dress and there was little balls in various places on the dress, particular the front thighs. Given the price of the dress, I wouldn't expect this to happen. Dress is low quality.
18 januari 2025
Review zonder uitnodiging
What an amazing company with incredible…
What an amazing company with incredible customer service, a dress I wanted was not being dispatched until a certain date when I emailed with customer service they told me they would have the dressed shipped to me for the day I needed it for amazing customer service thank you guys so much I will definitely be buying again! Two friends of mine have also stated they are a great company to order from
20 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your kind words! We’re thrilled we could get the dress to you in time — our team always does their best to help when it matters most. So glad you had a great experience, and we truly appreciate the recommendations from your friends too! 💕 We can’t wait to have you shop with us again!
Love,
The Oh Hello Clothing Team x
Don't order from Oh Hello Clothing
Don't order from Oh Hello clothing. Absolutetly disgraceful experience. Spent money on delivery to recieve a Prom dress for my daughter quick and the dress was too big. I again spent money to return the dress for a refund. Suddenly one day I recieved a package from Oh Hello but I hadn't placed an order. The dress arrived back to me and they said it was non-refundable EVEN though we followed the return policy. I would NOT recommend this company at all.
14 juni 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you for your feedback. We're sorry to hear you're unhappy with the outcome of your daughter's return.
After a thorough inspection, we found that the item showed visible signs of wear, including deodorant marks under the arms. As stated in our returns policy, we are unable to accept or refund worn or used items for hygiene and quality reasons.
We understand this may be disappointing, but we hope you can appreciate the importance of this policy in maintaining the standard of our products for all customers. All items must be returned unworn and in a resellable condition.
Thank you
Oh Hello
Great customer service
Beautiful dresses. They sadly send me the dress in the wrong color. I reached out to the customer service and they reacted very fast and were very kind. I ordered with fast delivery service and asked my money back (with delivery cost included). They apologized and give my money back without any problems!!
17 mei 2025
Review zonder uitnodiging
Antwoord van Oh Hello Clothing
Thank you so much for your lovely review! We're really sorry again about the mix-up with your order, but we’re so glad our team was able to sort it quickly and that you had a positive experience with our customer service. Mistakes can happen, but we always aim to make things right! 💕 We hope to welcome you back again soon.
Love,
The Oh Hello Clothing Team x
My Daughter is delighted with her…
My Daughter is delighted with her dress. Fits perfectly. Great service, it arrived in a couple of days. Thank you Oh Hello Clothing.
27 mei 2025
Antwoord van Oh Hello Clothing
Thank you so much for your kind words! We're so happy to hear your daughter loves her dress and that it was a perfect fit. Delighted it arrived quickly too — we really appreciate your support! 💖
Love,
The Oh Hello Clothing Team x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.