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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Detta klänningsbolag håller verkligen vad de lovar! Jag skickade ett Mail till dem och frågade om tips till vilken storlek jag skulle ta. De svarade på en söndag trots att de inte jobbar då!! De svara... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shipping always so fast and excellent quality!! Returns are so easy too. My go to place for any formal dress event!

Beoordeeld met 1 van de 5 sterren

Very poor experience. I ordered four dresses, one arrived damaged, and I returned three. Despite this, the company is charging me for two dresses even though I only kept one. I am extremely disappoint... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with the dress ,beautiful quality, very nice fabric ,expensive looking but for affordable price. True to its size. Positively surprised how dress looks in real life as sometimes hard to k... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Oh Hello Clothing is an online store inspired by a love for fashion and individual style. We aim to provide you with a boutique shopping experience by offering a unique collection of affordable fashion pieces. We love and appreciate both classically cut and on-trend garments so we give our customers the best of both worlds!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Second time lucky

I ordered a dress for a wedding and when I tried it on I just didn’t like it at all so I returned, I received my refund with ease and within the specified time frames on the returns policy. I then ordered a second dress and it’s gorgeous! Can’t wait to wear at the wedding this weekend.

28 augustus 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for taking the time to post your review, Delighted that you found something you loved and found the returns process easy. Thanks so much for shopping with Oh Hello :)

Beoordeeld met 2 van de 5 sterren

Price doesn’t match quality

Ordered 2 dresses for upcoming weddings I have. Looked fab on the website and heard amazing things! Was impressed with how quick the delivery was but the fabric of the dresses did not meet the price I paid at all… The dresses were also way too big for the sizes they were marked at they had to be returned. On doing so I had to pay €4.95 myself for the return label which I didn’t mind but got an email to say I wasn’t receiving a full refund, €6.50 taken from what I originally paid. Love supporting small Irish businesses but unfortunately I won’t be buying from here again.

21 augustus 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for taking the time to leave this feedback for us.

I can understand the disappointment you must feel to receive items that fall below your expectations, can you please provide your order number and we will ask our team to check the items you ordered.

We will of course take your feedback on board.

Thank you ♡

Beoordeeld met 5 van de 5 sterren

We bought the Rio and Anna Dresses In…

We bought the Rio and Anna Dresses In champagne for our friends wedding. They all fit perfectly we are all very different body types and we all felt amazing such great dresses. The Anna dress was better for the girls with smaller busts. I was 5 months pregnant at the time and had a Rio. I was so scared I wouldn’t fit in it. Yet I did with no additional adjustments and felt amazing. Thank you oh hello clothes for providing a dress of quality. Would highly recommend for a wedding or formal occasion.

2 augustus 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much Jody! You all looked amazing in the pictures you sent on, you are blooming! xx OHC

Beoordeeld met 5 van de 5 sterren

Beautiful dresses

Very fast delivery

The dresses are beautiful
Easy return on a dress we have to get a smaller size on!

15 augustus 2023
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for shopping with us Bekah 💖

Beoordeeld met 4 van de 5 sterren

JANIE FLORAL EMBELLISHED SEQUIN GOWN | PINK

got so many compliments about this dress, affordable price and great quality, definitely recommend buying from this business❤️

17 augustus 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Aoife, thank you so much 🥰

Beoordeeld met 5 van de 5 sterren

Great service!

The delivery was very quick and the dress was very beautiful.

15 augustus 2023
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you, thank you, thank you x

Beoordeeld met 5 van de 5 sterren

Amazing!

Easy checkout & quick delivery.
The dress is absolutely gorgeous, perfect for a black tie event I’m going to and the dress fits true to size. Highly recommend!!

18 augustus 2023
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thanks Loren, you have an amazing time at your event x

Beoordeeld met 1 van de 5 sterren

The strap on the dress came away the…

The strap on the dress came away the first time the dress was worn before even had left the house. Paid 180 euro for the dress and no refund and if you want repair the dress have to pay the shipping cost. The worst company for customer care would never buy from them again.

10 augustus 2023
Beoordeeld met 5 van de 5 sterren

My 'go-to' dress destination

I've been really impressed with Oh Hello over the last year or so. I was struggling with finding bridesmaids dresses that weren't too expensive, were the colour I wanted and that the girls all liked. One of them recommended Oh Hello and well, the dresses were so gorgeous and delivered so quickly that Oh Hello is my go-to site for dresses now. I bought 3 dresses for my honeymoon, and a dress for the late-night portion of my wedding. All arrived so quickly and were exactly like the website. And I get compliments everytime I wear one of their dresses. Will continue to come back whenever I need a nice dress.

1 juli 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much for your custom and fabulous review 💕

Beoordeeld met 2 van de 5 sterren

These items are really expensive for…

These items are really expensive for the quality they are. I didn't like my dress due to the polyester feel vs price and wanted to return. They have a very short window for returns and would not let me return despite the fact they have 2 labels for assurance it has not been worn and you have to pay delivery for returns anyway. Admittedly I asked after 30 days but 14 is still very short. I definitely would not order from here again. Will have to try and sell my dress on elsewhere.

19 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you for taking the time to review our store, we genuinely take all feedback on board.

We offer a very open and transparent 28 day return policy.

We do advise, in our policy and FAQ's that we do not accept returns outside of this timeframe. With regards to your order, the quality of the product was only questioned when we refused to accept a late return.

Thanks again.

Beoordeeld met 5 van de 5 sterren

I have so many good things to say about…

I have so many good things to say about Oh hello! I ordered a dress for a wedding and I couldnt be more in love with my dress, its even more gorgeous in person! The delivery was very quick and also the customer service is fantastic! I had a lovely lady called Laura who was ever so helpful with a query I had for my delivery! Highly recommend and will be ordering again very soon!

20 juli 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Aanisah, thank you so much for your lovely review.
We will pass this on to Laura, who will be delighted with the feedback.

Beoordeeld met 1 van de 5 sterren

Terrible

My experience is ongoing but the customer service is the worst I have ever experienced. I wanted to support an Irish company but after this I won’t ever again.

The seams came apart on my dress after one wear. Customer service said twice that since the dress was not delivered that way they will not issue a refund, they only refund dresses that have not been worn. This clearly a breaches EU goods and services regulations.
They have also said there is nothing wrong with the dress which I have photographic evidence of to the contrary.

It is reasonable that dresses should be usable for more than one wear otherwise the website should clearly state that they sell disposable dresses! I did not receive a reply for over 10 days but received a response immediately after the Trust Pilot review. There are also many cases with similar stories to mine on different review sites now like reviews.io so it appears they regularly treat customers like this.

I do not recommend buying from this site!!

I will file a small claim against this company, I am shocked at the completely unreasonable customer service.

7 juli 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hello Audrey.

Firstly, thank you for taking time out to post your review.

As you have been advised by our team, you contacted us regarding an order from April, stating you had worn the dress and attached two close up images of threads - 1 at the seam and 1 at the armpit.

Neither seam "came apart", quite the contrary as, having inspected it, both are still intact.

We had advised you not to return the item, however you did return it with another order you placed some time after the dress in question.

We understand you are frustrated that this is not the outcome you hoped for, however we feel that this review is unfair and needed some context from our side.

Best regards

Graham - OHC

Beoordeeld met 5 van de 5 sterren

daughters prom dress

Ordered my daughters prom dress in January, she wore it last week, she looked amazing, and so many compliments. Staff were very helpful, good communication, We will definitely be using again Thanks

6 januari 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Thank you so much Sara, we hope she had an amazing time! x

Beoordeeld met 5 van de 5 sterren

WOW what can I say

WOW what can I say!
The delivery was spot on, and the dress was true to size, I was worried ordering a PROM dress online as I did not know if the quality or the sizing would be ok! And it was perfect did not need to have it altered the quality was amazing and thick! AMAZING ALL ROUND! 🔥💗 Will definitely recommend this site to my friends and family and so will my daughter xx

30 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Abby, thank you so much and thanks for sending on your pictures also, you looked AMAZING 🥰

Beoordeeld met 3 van de 5 sterren

Costly delivery and returns

Dress came up large for the size so needed to return. Not best pleased that I had to pay 7 delivery uk to uk and then had to pay 4 pound for a return. Not yet received confirmation of my return or refund. This puts me off ordering from there again unfortunately.

8 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Sophie, many thanks for taking the time to send on your review.

Currently, we are not in a position to offer free returns, however we do try to be as upfront as possible about this in our returns policy.

We will, of course, take this review on board in future decision making. x

Beoordeeld met 5 van de 5 sterren

AMAZING service and amazing quality!

Placed an order at 6pm Thursday evening with expected delivery of 4-7 days, it turned up at 10am Friday morning!! Amazing delivery. The dress is absolutely stunning, quality is amazing! Looks better in real life!!
So glad I’ve found this company 🥰🥰🥰

22 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Niamh, thank you so much for your lovely review 🥰

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! My dress was ordered yesterday morning and delivered today! 👏🏻 The dress is absolutely fabulous and I can’t wait to wear it!

22 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

So glad you are happy with your experience Adelle 💖

Beoordeeld met 5 van de 5 sterren

My graduation dress

My dress came in the standers time it was to be and they were always polite in their emails and with quick responses. The dress is absolutely beautiful and has good quality as well

15 juni 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hi Nebi! Delighted you received your order in the end, we know there was a little delay, which can happen with international parcels. We're delighted you love your dress x

Beoordeeld met 4 van de 5 sterren

Quick at refunds

Refund time was super quick which was great. Dress was nice but unfortunately not right for me. The only issue is it’s £7 delivery, which isn’t next day and then £3 to return. £10 in shipping fees is quite expensive for an online retailer and would put me off ordering again.

9 mei 2023
Review zonder uitnodiging
Logo Oh Hello Clothing

Antwoord van Oh Hello Clothing

Hey LC!

Currently, we are not in a position to offer free returns, however we do try to be as upfront as possible about this in our returns policy.

We will, of course, take this review on board in future decision making. x

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