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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great customer service when my husband's old-faithful of a jacket needed repair and rewaxing. Oily Jack did a great job for a fair price.

Beoordeeld met 5 van de 5 sterren

Barbour would not customise my Brown and Green Corbridge Jackets. Repairs & alterations only. Oily Jack had no such qualms. I now have two totally unique jackets as a result of mixing different Brown... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with the results on my jacket! Oily Jack turned my battered old jacket into a battle hardened beast. The jacket wears its subtle repair patches like a badge of honour. Communi... Toon meer

Beoordeeld met 5 van de 5 sterren

Oily Jack’s thank you!! My Dad 60s Belstaff trialmaster jacket has been restored and brought back to life. They kept me updated and were really great throughout the process. From beginning to e... Toon meer

Bedrijfsgegevens

  1. Reparatiebedrijf

Geschreven door het bedrijf

OILY JACK ENGLAND is a proudly British brand based in Kent, UK that specialises re-waxing and repairing wax jackets since 2021.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Very uncommunicative

Very uncommunicative. My emails were repeatedly ignored so I went elsewhere.

Update: Yes, to answer the question below, I was emailing contact at oilyjack.co.uk

10 maart 2025
Review zonder uitnodiging
Logo Oily Jack England

Antwoord van Oily Jack England

Hello Oliver,

We do apologise you have been having communication issues.
We take pride not only in our work as well as our communication.
Can you please confirm your were contacting contact@oilyjack.co.uk as we have no pending inquiry’s from an Oliver.



Beoordeeld met 5 van de 5 sterren

Repair

My jacket required some minor stitching repairs. The team have repaired my jacket and returned it within the given timescales.
Top quality service from start to finish. Thankyou all ❤️

6 maart 2025
Review zonder uitnodiging
Logo Oily Jack England

Antwoord van Oily Jack England

Hey Robert,

Huge thanks for taking the time to leave feedback about experience with us! Incredible jacket to have worked on, a real treat. We hope your son didn’t even realise it had gone by the time it arrived home😀.

Beoordeeld met 3 van de 5 sterren

Loved the quality of the wax, but needed to be quicker

Loved the quality of the rewaxing, but it took just under 3 months for the work to be completed, which was much longer than I wanted. I also emailed for a repair to be added to my order and this was not completed.

29 januari 2025
Logo Oily Jack England

Antwoord van Oily Jack England

Hello Paul,

Many thanks for taking the time to share your thoughts on our services. I have provided below the public notice we listed on our website on the “4th of November 2024” at the time of your order regarding us moving our business premises.

WE ARE MOVING!

“We are still taking your orders; however, all orders received from the 4th November 2024 will only be processed to the point of receiving the jackets. Re-wax only will be an estimated 14 working days from the 9th of January. Repairs will be an estimated 18/22 working days from the 9th of January”.

As your order was placed on the 6th of November, your jacket fell into this category. You were also notified of this time period on the confirmation email when your jacket arrived to us.

As your order was completed on the 29th of January this was a period of “14 working days”.

We do apologies if you missed these multiple notifications, and hope the quality of craftsmanship is something you will be happy with moving forward.

Sasha


Beoordeeld met 5 van de 5 sterren

A professional service

A professional service. Delighted with the work, highly recommend.

5 december 2024
Logo Oily Jack England

Antwoord van Oily Jack England

Thank you so much Gary! Really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great Work

Excellent job on re waxing 2 jackets, will definitely use these guys again!

28 november 2024
Logo Oily Jack England

Antwoord van Oily Jack England

Really good to hear both jackets were well received! Look forward to hearing from you again in the future.

Enjoy the Rain.

Beoordeeld met 5 van de 5 sterren

Superberb

A 35 year old long RM Williams coat was brought back to life by oily Jack. The coat was literally stinking and in a terrible state but now it’s like worn in coat
Collected and delivered as promised I’m super pleased with the service from Oil Jack England, thank you

10 december 2024
Review zonder uitnodiging
Logo Oily Jack England

Antwoord van Oily Jack England

What a lovely read Nigel! It was an absolute pleasure to have worked on and we hope it serves you well for many years to come.

Enjoy.

Beoordeeld met 5 van de 5 sterren

Drizabone rewax

The process of getting the coats to Oilyack was a little bit difficult, they may well have sorted this out now as it seemed to be a website processing problem. However once the coats were received by them we were informed and given an estimate of return. We then received an email to tell us they were posting them back. They were returned when they said that they would be. Great coms. The coats were perfect and i would recommend them to anyone that needs their coat waxed.

18 november 2024
Logo Oily Jack England

Antwoord van Oily Jack England

Hey Steven! Technology can get in the way at times, however we really appreciate your understanding. Overjoyed you were happy with the craftsmanship and we hope the jackets serve you well for many years to come.

OJE

Beoordeeld met 5 van de 5 sterren

Great service, would recommend

Great service with quick turnaround, and I’m happy with my re-waxed jacket. I’d use Oily Jack again and would recommend to others.

17 november 2024
Logo Oily Jack England

Antwoord van Oily Jack England

What a lovely review! Look forward to hearing from you soon.

Beoordeeld met 5 van de 5 sterren

Rare Belstaff Jacket

Small operation but great end product. Would definitely recommend.

13 november 2024
Logo Oily Jack England

Antwoord van Oily Jack England

It’s all in the details. Thanks Piers.

Beoordeeld met 5 van de 5 sterren

Had my Belstaff Trialmaster jacket and…

Had my Belstaff Trialmaster jacket and belt re waxed after the bath and am extremely happy with the results. It is like new!!

12 november 2024
Logo Oily Jack England

Antwoord van Oily Jack England

Stunning jacket to have worked on! A real gem.

Thanks Clive.

Beoordeeld met 5 van de 5 sterren

Good work

Online ordering was straight forward. Good communication on sending/ receiving the coat. Coat cleaned and re-waxed effectively

10 november 2024

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