I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Toon meer
Bedrijf heeft geantwoord
As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... Toon meer
Bedrijf heeft geantwoord
Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contactgegevens
26-27 Milsom Street, BA1 1DG, Bath, Verenigd Koninkrijk
- +44 1225 443074
4,8
Uitstekend
305 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Richard Watkins Bath…
Richard Watkins has been extremely valuable to me during my house refurbishment , he has added some interesting and inspiring ideas but also understanding what sort of design I like and working with me. I would recommend Richard as a great stylist and a great asset to Oka.
Luana Edge Bath
10 november 2025
Review zonder uitnodiging
Antwoord van OKA - Bath
Dear Luana,
Thank you for your wonderful review. We’re so pleased to hear that your experience with our Bath store has been so positive and that the design advice you received was both inspiring and personalised to your style. It’s lovely to know that our team helped bring your vision to life during your home refurbishment.
Your kind words mean a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Antwoord van OKA - Bath
Dear Jake
Thank you for your taking the time to share your feedback. We’re so pleased to hear you enjoyed your visit to our Bath store. It’s wonderful to know our team made such a positive impression — we look forward to welcoming you back soon!
Kind regards,
OKA
Beautiful store
Beautiful store - very well stocked, great interior inspiration and great service!
29 oktober 2025
Antwoord van OKA - Bath
Dear Sarah
Thank you for your kind words. It's wonderful to hear that you enjoyed your recent visit to our Bath showroom and the team were so welcoming.
We are delighted you found inspiration among our collection and we hope that you love your purchase.
Warm regards
OKA
Antwoord van OKA - Bath
Dear Gail
Thank you for your kind review. We’re so pleased to hear that you received such great service during your visit to our Bath store. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Super friendly and helpful service in…
Super friendly and helpful service in Bath store.
27 oktober 2025
Antwoord van OKA - Bath
Dear Sara,
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Bath store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Antwoord van OKA - Bath
Dear David,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Bath store and received such helpful service. Your comments are truly appreciated, and we look forward to welcoming you again soon.
Kind regards,
OKA
Great experience
Very helpful and friendly staff, weren’t just after sales they genuinely wanted the items I bought to be the right ones for the space.
1 oktober 2025
Antwoord van OKA - Bath
Dear Prema,
Thank you for your wonderful review. We’re so pleased to hear that our Bath team provided such friendly and genuine service, helping you find the perfect pieces for your space. Your kind words mean a lot and will be shared with the store team.
Kind regards,
OKA
Friendly and unpressured sale
Friendly and unpressured sale. Very helpful member of staff. Top quality products.
Very pleased with the whole experience.
25 september 2025
Antwoord van OKA - Bath
Dear Caroline,
Thank you for your lovely review. We’re so pleased to hear you enjoyed a friendly and relaxed shopping experience in our Bath store and that our team were so helpful. It’s wonderful to know you’re pleased with the quality of your purchase.
Kind regards,
OKA
Bath store staff are AMAZING!…
My goodness your staff in Bath were amazing today. I think it was Alex and Christina, I actually gave them both a hug (prob not woke) but they went beyond the call of duty, bless them and you are very lucky to have such conscientious people working for you.
19 september 2025
Antwoord van OKA - Bath
Dear TOW,
Thank you for your wonderful review. We’re absolutely delighted to hear that Alex and Christina in our Bath store made such a positive impression — your kind words about their exceptional service will mean a great deal to them. We’re very lucky to have them on the team.
Kind regards,
OKA
Antwoord van OKA - Bath
Dear Sue,
Thank you for your kind review. We’re so pleased to hear you received such lovely service from our Bath team — your feedback is greatly appreciated and will be shared with them.
Kind regards,
OKA
Oka staff in Bath are always incredibly…
Oka staff in Bath are always incredibly helpful and go out of their way to assist Richard in particular is hugely knowledgeable.
12 september 2025
Antwoord van OKA - Bath
Dear Wendy,
Thank you for your wonderful review. We’re so pleased to hear that our Bath team are always so helpful and that Richard’s knowledge and support made such a positive impression. Your kind words will be shared with him and the team.
Kind regards,
OKA
Very welcome in the shop
Very welcome in the shop, young man serving us was so helpful. Thank you
10 september 2025
Antwoord van OKA - Bath
Dear Mr Carter,
Thank you for your lovely review. We’re delighted to hear you felt so welcome in our Bath store and that our colleague provided such helpful service. Your kind words are greatly appreciated.
Kind regards,
OKA
Always a pleasure to buy anything from…
Always a pleasure to buy anything from OKA. The staff in the Bath shop are great.
28 maart 2025
Antwoord van OKA - Bath
Thank you for your lovely review. We’re so pleased to hear it’s always a pleasure shopping with us and that our Bath team continue to provide such great service. Your kind words are greatly appreciated.
Kind regards,
OKA
Antwoord van OKA - Bath
Dear Alison,
Thank you for your kind review. We’re delighted to hear you received such friendly and helpful service from our Bath team. Your feedback means a lot to us.
Kind regards,
OKA
This was my second set of glazed pasta…
This was my second set of glazed pasta bowls, I have purchased, as they are the perfect size. Staff were friendly and helpful, ensuring dishes were wrapped safely for me to carry. The shop displays are always lovely at the Bath branch.
31 augustus 2025
Antwoord van OKA - Bath
Dear Kay,
Thank you for your lovely review. We’re so pleased to hear you always enjoy shopping at our Froxfield store and appreciate the variety and inspiration it offers. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Store and stock looked beautiful and as…
Store and stock looked beautiful and as ever the staff are so helpful
30 augustus 2025
Antwoord van OKA - Bath
Dear Gilly,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your visit to our Bath store and that both the store presentation and our helpful team made such a positive impression. Your kind words mean a lot to us.
Kind regards,
OKA
Antwoord van OKA - Bath
Dear Gordon,
Thank you for your kind review. We’re delighted to hear you were pleased with your purchase and received such pleasant and helpful service from our Bath team. Your feedback is greatly appreciated.
Kind regards,
OKA
Staff members are always very helpful…
Staff members are always very helpful and friendly
24 augustus 2025
Antwoord van OKA - Bath
Dear Alicja,
Thank you for your kind review. We’re so pleased to hear our Bath team are always so helpful and friendly — your feedback is greatly appreciated and will be shared with them.
Kind regards,
OKA
Fantastic help and service from Natasha…
Fantastic help and service from Natasha and Alex at the Bath store.
From helping to advise and select the right pieces to placing an order, they made shopping in this branch an absolute pleasure!
Highly recommended.
16 augustus 2025
Review zonder uitnodiging
Antwoord van OKA - Bath
Thank you for your wonderful review. We’re delighted to hear that Natasha and Alex at our Bath store provided such fantastic help and made your shopping experience such a pleasure. Your kind words and recommendation mean a great deal and will be shared with the team.
Kind regards,
OKA
If I could give 0 stars I would
If I could give 0 stars I would. Garden furniture to the tune of £10,000 was ordered from Oka and within a few weeks was peeling a film of some sort that now made the furniture look like it had weathered 20 years of storm conditions in our garden. Upon calling Oka, having waited 10 days for a response to my email complaint, Oka acknowledged they were aware of a problem with the range. We asked what our options were and were told collection and full refund or we could have a discount and keep it. I was happy to see what the discount may be as we loved the furniture but it was still going to cost us a fair penny to have it stripped back and sealed correctly and would probably never look as it should have or did when it arrived. A few days later I was told the discount would be 20%. I refused this for two reasons, a. It had been sold for less in their sale and b. That’s still £8,000 for furniture that now looked 20 years old. If I could attach photographs I would. I was polite in my response but I never got a reply or acknowledgment, simply an email and text from a courier company saying they’d been instructed to come and collect it. This to me is unprofessional and frankly the height of rudeness!
I then waited for my refund, it never came so a week after they’d collected it I called Oka to ask when I would expect my refund. They acknowledged they had the furniture but hadn’t bothered to process the refund but that they’d do it now and to expect it within the next 5 working days. This is now a week ago and surprise, surprise there is no sign of my £10,000. I am now going to have to do a chargeback through my credit card company.
This has been a fantastic example of how to throw away good custom, well done Oka!
12 augustus 2025
Review zonder uitnodiging
Antwoord van OKA - Bath
Dear Ms Farrell,
We are very sorry to read about your experience and the inconvenience caused. This is far from the level of service we aim to provide, and we completely understand your frustration.
We can confirm that your refund has now been processed. We will also be investigating this internally, both to address the delay you experienced in receiving your refund and to look into the quality issue with the furniture. This is not acceptable, and we will ensure it is addressed so it does not happen again.
Thank you for bringing this to our attention.
Kind regards,
OKA
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.