OKA - Marlow Reviews 

132
•
TrustScore 4.5 uit 5

4,7

25-29 Spittal Street, SL7 3HJ Marlow, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Eloise helped us put together the floral arrangement we purchased earlier. You can tell she genuinely loves what she does. Such a sweet and talented person!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my first visit to the Marlow shop and also my first purchase from OKA. Very satisfied on both counts and the side table was exactly what I was looking for. Great in-store service as w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Pleased with the goods. Only disappointment was the carriage charge for a split delivery when the reason for this was that not all of the items were in stock for delivery. So either wait 8 weeks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The two girls in the Marlow shop were both absolutely brilliant! They were incredibly helpful and guided me through choosing the paintings. I also showed them a photo of the space where I was planning... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Lampenwinkel

Geschreven door het bedrijf

Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(132)

3.051 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

5 star all round experience

This was my first visit to the Marlow shop and also my first purchase from OKA. Very satisfied on both counts and the side table was exactly what I was looking for.

Great in-store service as well

We’ll done Marlow staff!

3 oktober 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear John

Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your very first visit to our Marlow store and your initial purchase with us were such a success. It is fantastic to know that the side table fits your home perfectly and that our team provided such great service during your visit. We will be sure to pass along your compliments to the store team, and we hope to welcome you back again soon.

Best wishes
OKA

Beoordeeld met 5 van de 5 sterren

Eloise helped us put together the…

Eloise helped us put together the floral arrangement we purchased earlier. You can tell she genuinely loves what she does. Such a sweet and talented person!

4 oktober 2026
Review zonder uitnodiging
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Khadeeja,

We’re so pleased to hear that Eloise was able to help with your floral arrangement.

It’s lovely to know her passion and talent shone through, and we’ll be sure to pass your kind feedback on to her and the Marlow team.

Kind regards,
OKA

Beoordeeld met 3 van de 5 sterren

Lovely things in store, but no stock

Lovely things in store, but no stock and then ridiculous delivery fees for ordering online or into store.

4 oktober 2026
Review zonder uitnodiging
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Christopher

We appreciate you sharing your observations about the store stock levels, and will pass your comments to the relevant teams for review. We are also sorry to hear of your disappointment regarding our delivery charges. We understand your comments and appreciate that the pricing structure may not always feel proportionate, our charges are based on several factors.

Thank you for taking the time to share your feedback.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Vimbai,

We’re so pleased to hear that you’re happy with both your purchase and the service received.

Thank you for choosing OKA.

Kind regards,
OKA

Beoordeeld met 4 van de 5 sterren

Pleased with the goods but carriage was sticky

Pleased with the goods. Only disappointment was the carriage charge for a split delivery when the reason for this was that not all of the items were in stock for delivery.
So either wait 8 weeks for everything to be delivered together or have the goods that are in stock delivered and then pay £99 carriage to have the rest delivered later when the total order was large.
Have received the 1st lot of goods and am awaiting the remainder.
When a customer is placing a large order, customer services should have the authority to waive an extra carriage fee or at least offer a free candle or something to help bear the pain.

8 september 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear LB

Thank you for taking the time to share your feedback. We are sorry that one of your items is on pre-order, we understand how frustrating it can be to wait for an item to arrive, and we hope that you are finding our emailed updates helpful. Having checked your order, we can advise that there is no delivery charge applied, and if you would like to discuss your shipment, please do contact either the store who placed your order, or our customer service team, both of whom will be happy to be of assistance.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff

Friendly and helpful staff, great products.

17 september 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Nicola,

We’re delighted to hear that you enjoyed your visit to our Marlow store.

Thank you for your kind words about the team and our products — we’ll be sure to pass your feedback on.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

I went to a tablescaping event in…

I went to a tablescaping event in Marlow with my mother. Eloise and Katie did a fabulous job at showing us how to dress our tables. They made us feel very welcome, and we enjoyed drinks and nibbles. Looking forward to any future events they may have!

15 mei 2026
Review zonder uitnodiging
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Rachel

We are so pleased to hear that you and your mother enjoyed the tablescaping event in Marlow. It's wonderful to know that our team made you feel so welcome and that you enjoyed the drinks and nibbles. We look forward to welcoming you to future events!

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

The two girls in the Marlow shop were…

The two girls in the Marlow shop were both absolutely brilliant! They were incredibly helpful and guided me through choosing the paintings. I also showed them a photo of the space where I was planning to display them, and they gave me some really helpful advice. They were both so friendly, knowledgeable, and attentive, and made the whole experience really enjoyable.

31 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Laura,

Thank you for your lovely feedback. We’re delighted the Marlow team were able to offer such helpful guidance and advice while you chose your paintings.

Your kind words will mean a great deal to them, and we’ll be sure to pass them on. We hope your new pieces look beautiful in your home.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Great service from assistant and nice…

Great service from assistant and nice shop.

27 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Anna

Thank you for your lovely feedback. We're so pleased to hear that you received such friendly service and enjoyed your visit to our Marlow store. We truly appreciate your kind comments.

Warm regards
OKA

Beoordeeld met 5 van de 5 sterren

Very helpful friendly shop assistant.

Very helpful friendly shop assistant.

He also gave some good tip, various ways to make the items I was interested in work.
Thank you, for all your help!

15 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Maria,

We’re so pleased to hear that the Marlow team were able to help and offer useful advice during your visit.

Thank you for your kind feedback — we’ll be sure to pass it on.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Really pleased with the pictures l…

Really pleased with the pictures l bought recently. They were the only ones available which l was able to buy with the added bonus of a promotional discount.
Great service!

14 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Ms Bailey

We're so glad to hear you had such a positive experience on your recent visit to our Marlow store. We're so pleased to hear you are happy with your prints and that you were able to take advantage of a promotional discount.

Your feedback really does mean a lot to us.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Carol

Thank you for your lovely feedback. We're delighted to hear you received such friendly and helpful service from our team in Marlow, and we hope that you are happy with your purchase.

We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Wonderful service in Oka

Wonderful service in Oka, Marlow who helped organise a delivery of a lamp shade which was at Oak Sunning Hill, Ascot.
All very smooth and efficient.

5 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Customer,

We’re so pleased the Marlow team were able to help arrange this so smoothly for you.

It’s great to hear everything was handled efficiently, and we’ll be sure to pass your kind feedback on to the team.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Very friendly staff

3 augustus 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Nick

Thank you for taking the time to share your lovely review. We’re so pleased to hear about your experience in our Marlow store, and your kind feedback will be shared with the team.

We look forward to welcoming you back again soon.

Warm regards,
OKA

Beoordeeld met 5 van de 5 sterren

Excellent and very helpful staff. Superb customer service

All the staff in both Marlow and Marlborough stores to help us achieve the delivery of our Balanca drinks cabinet.

7 juli 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Customer

Thank you for sharing your lovely words. We are so pleased to hear that our teams in both Marlow and Marlborough were able to assist with the delivery of your balabac drinks cabinet.

We truly appreciate your feedback and thank you for your support.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Helpful staff!

Very good quality fabric! Helpful staff as always in Marlow!

12 juli 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Hardika

Thank you for your lovely feedback. We're delighted to hear you consistently receive such friendly and helpful service from our team in Marlow, and that you are happy with your purchase.

We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Katie was patient, attentive and customer-focused, understanding the brief and working to find workable solutions which worked for me/our project. Ela was also very helpful in researching other branches where items out of stock could be found. Their undivided attention was second to none. Thank you Katie and Ela.

13 juli 2026
Review zonder uitnodiging
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Sarah,

Thank you so much for sharing your review. We’re delighted to hear how well Katie and Ela supported you with your project, and we’ll make sure your kind feedback is passed on to them and the Marlow team.

We really appreciate you taking the time to share this and hope to welcome you back again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

A beautiful shop with a nice variety of…

A beautiful shop with a nice variety of merchandise - not surprisingly that I found several items that took my interest. Very helpful and cheerful salesperson too.

2 juli 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Antoinette

Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Marlow store and found several items that caught your eye. It's lovely to know our team provided such helpful and friendly service and we do hope you will visit us again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Cushions

Cushions including feather pads at an amazing price.
Staff at the Marlow store were really patient and helpful too.

20 juni 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Mr Szczepaniak,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you're pleased with your new cushions and that you found such great value.

It's also wonderful to know that the team at our Marlow store were patient and helpful throughout your visit. We'll be sure to pass your kind comments on to them.

Thank you again for your support, and we hope to welcome you back to OKA again soon.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Product good quality and in store staff…

Product good quality and in store staff very helpful

12 juni 2026
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Kim,

Thank you for taking the time to leave your review. We're delighted to hear that you're pleased with the quality of your purchase and that you found the team in our Marlow store helpful during your visit.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

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