OKA - MarlowReviews 

112
TrustScore 4.5 uit 5

4,7

25-29 Spittal Street, SL7 3HJ Marlow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... Toon meer

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Beoordeeld met 5 van de 5 sterren

Cushions including feather pads at an amazing price. Staff at the Marlow store were really patient and helpful too.

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Beoordeeld met 5 van de 5 sterren

Bought some lovely pieces from Oka, Marlow this week - thank you to Eloise, Leer and Katie for taking us through the store and helping load our new pieces into the car. Looking forward to visiting aga... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel
  3. Lampenwinkel

Geschreven door het bedrijf

Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(112)

2.159 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great staff very helpful

Great staff very helpful

18 juli 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Sharon,

Thank you for your kind review. We’re so pleased to hear that our Marlow team were so helpful during your visit.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Colleagues in both Guildford and markow…

Colleagues in both Guildford and markow stores were more than helpful
They made me feel valued as a customer

17 juli 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Lynne,

Thank you for sharing your lovely feedback. We’re so pleased to hear that both our Guildford and Marlow teams made you feel so valued and provided such helpful service.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Dogs and Lamp Stands

Our dog was made welcome! And more seriously, we had very friendly help in-store and a further sale reduction on the products we were keen on. Thank you

26 juni 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Ben

We're so happy to hear that your dog felt welcome and that you received friendly and helpful assistance in our Marlow store. It's great to know that the items you were interested in were featured in our recent sale.

We appreciate your support and feedback.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Great place to buy a lampshade

Visited OKA in Marlow to select a lampshade for a treasured lamp. Had been about a year ago and had a lot of help. Spent a long time trying various options with shades and advice from Ranya who went the extra mile. We even plugged the lamp in to test the shade. Delighted with the shade and the customer service I received. Highly recommend the products and service

12 juni 2025
Beoordeeld met 4 van de 5 sterren

Shopping in Marlow

Very helpful and knowledgeable regarding products
All with a cheerful manner it has been a pleasure to shop there

10 mei 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Keith

We appreciate your kind words and are thrilled to hear you found our team helpful and knowledgeable.

We endeavour to provide our customers with exceptional service and are pleased you enjoyed your shopping experience.

We hope you will return for a visit soon!

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

I was so impressed with the…

I was so impressed with the professional yet warm and helpful assistant today... she also happily went the extra mile and gave me an extra bag to use matching the other presents in the set...thank you!

2 mei 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Good Afternoon

Thank you for your kind words!

We are thrilled to hear that you were impressed with the professional and helpful service you received on your visit to our Marlow store. It's wonderful to know that our team member went the extra mile to ensure you had a positive experience.

We truly appreciate your feedback and hope to see you again soon.

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

It was great and Giris were very…

It was great and Giris were very helpful and polite .

25 april 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Kavita

Thank you for taking the time to share your feedback. It's wonderful to hear that you found our Marlow team helpful and polite.

We look forward to welcoming you back soon!

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Elouise @ Marlow branch was so helpful …

Elouise @ Marlow branch was so helpful & a pleasure to deal with when we recently tracked down some art work we wanted. Made for a very pleasant experience & absolutely delighted with our purchase. This should be celebrated as It’s an rarity these days when buying anything

13 april 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Karen

Thank you for your lovely review! We're thrilled to hear about your positive experience at our Marlow store.

It's wonderful to know that Elouise made your visit so enjoyable and helped you find the perfect artwork. We strive to provide exceptional customer service, and we're delighted that Elouise's efforts contributed to a memorable experience.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

A great experience

The ladies in the shop were extremely helpful
When purchasing the vase.
A beautiful shop and great experience!

16 april 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Melanie

We're so glad to hear you had a positive experience on your recent visit to our Marlow store!

It's wonderful to know our team was able to assist you in finding the perfect vase, and we're delighted that you enjoyed your visit.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff, lovely shop

Friendly and helpful staff.

15 april 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Rachel

We're delighted to hear that you found our Marlow team friendly and helpful.

We truly appreciate your positive feedback and hope to see you again soon.

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

Wonderful staff possessing patience

Wonderful staff possessing patience, listening skills and the ability to connect.
I particularly appreciate that there is no hard selling but a sympathetic appreciation of the customer’s wishes.

29 maart 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Diana

We are so pleased to hear that you had an enjoyable visit at our Marlow store and we thank you for your kind words regarding the team.

We are committed to providing a personalised experience that meets each customer's individual needs.

We hope to see you again soon!

Best regards
OKA

Beoordeeld met 5 van de 5 sterren

My mother and I had an amazing shopping…

My mother and I had an amazing shopping experience today at Oka. The 2 lovely ladies in store assisted us in finding 2 perfect lamps. We would highly recommend visiting this beautiful shop in Marlow

19 maart 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Katharine

We're so happy to hear about your wonderful shopping experience at our Marlow store! It's heart-warming to know that our team was able to help you find the perfect lamps.

We strive to create a welcoming and enjoyable atmosphere for all our customers, and we're thrilled that you and your mother had such a positive experience. We hope to see you again soon!

Kind regards
OKA

Beoordeeld met 5 van de 5 sterren

I’ve already completed this survey in…

I’ve already completed this survey in the last few days.

5 maart 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Mrs Green,

Thank you for your time and for already sharing your feedback! We truly appreciate it. If there’s anything else we can do for you, please don’t hesitate to reach out.

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

A stunning store full of home…

A stunning store full of home inspiration and beautiful quality pieces. Knowledgeable, friendly staff complete the shopping experience.

21 februari 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Emma,

Thank you for your wonderful review! We're delighted to hear that you enjoyed our store and found it full of home inspiration and beautiful pieces. It’s also fantastic to know that our knowledgeable and friendly team helped make your shopping experience even better. We truly appreciate your support and look forward to welcoming you back soon!

Best regards,
OKA

Beoordeeld met 5 van de 5 sterren

Very helpful shop assistants.

Very helpful shop assistants.

20 februari 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Samantha,

Thank you for your kind words! We're so pleased to hear that our shop assistants were helpful. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
OKA

Beoordeeld met 5 van de 5 sterren

Helpful customer service at Marlow…

Helpful customer service at Marlow branch today on 30 January

30 januari 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Mrs Swinson,

Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service at the Marlow branch. We appreciate your support and look forward to assisting you again in the future!

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Great customer service and so helpful…

Great customer service and so helpful when I couldn’t decide between two beautiful pieces.
Thank you Marlow ladies for helping me so much

20 januari 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Kathryn,

Thank you for your lovely feedback! We're so glad to hear that the team at Marlow was able to help you make your decision. We’ll be sure to pass along your thanks to our Marlow store team. If you need anything else, we're always here to assist!

Kind regards,
OKA

Beoordeeld met 5 van de 5 sterren

Lovely lamp bought in Sale

Lovely lamp bought in Sale. Much bigger than I expected but I didn't look at measurements but very happy. Only issue I had was that I hadn't realised that the lampshade wasn't included and the lampshade shown with the base was no longer available.

17 januari 2025
Logo OKA - Marlow

Antwoord van OKA - Marlow

Dear Cristina,

Thank you for your feedback! We're so glad to hear you're happy with your lamp purchase. We apologize for the confusion regarding the lampshade, and we appreciate you bringing this to our attention. If you need any assistance in finding the right shade, we'd be happy to help. We hope to see you again soon!

Kind regards,
OKA

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