Small mistake with my order. Corrected quickly and painlessly. Sometimes you need a harmless mistake to see how a company will respond when its important.
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Lees wat reviewers zeggen
These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... Toon meer
Bedrijf heeft geantwoord
My phone calls and emails were answered by a human. Not only that it was a very knowledgeable and helpful person who quickly helped with my issue and provided a quick response. Clem provided solutions... Toon meer
Bedrijf heeft geantwoord
Had a manual Cannular and switched to Oktober BenchMK for it's ease of use and alignment. Cannular went out of alignment and after spending weeks trying to align it, I went looking for a better soluti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.
Contactgegevens
5 Colfax St. NE, 49505, Grand Rapids, Verenigde Staten
- +1 (231) 759-1998
- info@oktoberdesign.com
- oktoberdesign.com
4,9
Uitstekend
896 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Repeat customer
Repeat customer. Great customer service. Fast shipping. Cans arrive in great shape
27 september 2024
Great customer service
Great customer service, actually know the product they are selling (!), transactions have been efficient and easy. We are looking forward to being able to rely on Oktober Can Seamers as our new canning vendor.
30 augustus 2024
Your products are great Only reason…
Your products are great Only reason you didn’t get 5 stars is not being able to speak to a live person on ordering.
I’m sure it cuts down your labor costs I get it. But if you added more of a personal experience you would exceed 5 stars.
16 september 2024
Very quick turn around of sending the…
Very quick turn around of sending the part we needed.
12 augustus 2024
Great product works perfect!
12 september 2024
Great Experience So Far
I haven't had the chance to use it yet, but I'm confident everything will be good. I received the seamer and cans in a week. The cans were well packaged and don't appear to have any damage
3 september 2024
Always very knowledgeable and fixed my…
Always very knowledgeable and fixed my issues quickly. Works like new!
25 juli 2024
new benchmark seamer
swift arrival of order; well packaged; obvious good quality machine
19 augustus 2024
Tear down tool purchase
The tear down tool is a modified can opener so it makes sense the cost will be higher than a standard can opener. This modification is not mentioned in the manual though. I do recommend buying this tool from Oktober as it works well for tearing cans down.
19 augustus 2024
Antwoord van Oktober Can Seamers
Hello,
We manually machine off the bottom catch of every can opener to get it to work with aluminum cans, and you should see the markings underneath the cutting wheel of the opener.
The nippers are indeed standard cutting pliers, and are pictured and advertised as such.
We will be happy to take the items back if you would prefer to get elsewhere and modify the can opener yourself.
Let me know if you have any questions as we are always happy to help if you reach out.
Cheers,
Great Customer Service
Had a question about our MK19.2 can seamer and customer service answered immediately. They confirmed my suspicion that the problem was a missing wave spring (pretty sure our people lost it while cleaning). Part came 2 days later and we were back in business.
19 augustus 2024
Quick turn around and easy ordering
Quick turn around and easy ordering. Had some initial transit damage, but the company replaced the damaged cans promptly with no hassle.
17 juli 2024
quick delivery!
9 juli 2024
MV32
We have had our canner in use for over 6 years now with little maintenance, except replacing mandril and bearing once in a while. Keep it clean, keep it lubed, it will last. Ease of support for parts is outstanding.
7 augustus 2024
Quick and accurate feedback on…
Quick and accurate feedback on questions. Product worked exactly as needed
8 juli 2024
I ordered the cans and they arrived the…
I ordered the cans and they arrived the very next day!
7 augustus 2024
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