Oliviaandivy Reviews 

Would leave less than 1 star if I could , pictures bare no relation to the product received
Lovely knitted woolen jumper was actually a cheap nylon printed top was supposed to be £100, reduced to £50, and would have expected to pay less than a tenner at a market for what I received - manchester based, ships from London, all communication to china
Goods clearly not as described and won’t take returns unless you ship to china , though product comes from London
AVOID LIKE THE PLAGUE

The biggest pile of rubbish. Would not put that jumper on the dogs bed. Awful cheap Chinese rubbish. This website needs shutting down. I am so dissappointed.

This company pretends to be a British company but is Chinese! Just received my order but so disappointed the quality of material is dreadful and is not the knitted jumper as depicted on their website
Buyer beware!!! And don't try and return the item you have to pay to send it back to China!!

The company hide the fact that they are not UK based, the goods are made in China. Quality of the woodland jumper I bought was atrocious - cost £44 plus postage. Material was cheap and nasty and item was far too large - supposed to be size 16 but bust measurement was 48". Like others, told I could return but would cost £10-£20 and offered a 15% discount instead. This company needs to be made to stop trading in the UK.

As with everyone else here, I've learned a hard lesson about not scrolling and falling for averts on social media! The photo of a lovely (I'd say most definitely a knitted woollen jumper) lured me in and it was offered at 50% discount from £100 to £50, so far from cheap. The website is careful to use the term knitted and not mention wool. Foolishly, I equated knitted with wool, not realising that polyester can be knitted. There are some 5* reviews on the website which I'd wager are not genuine. The truth is that the jumper came from China and was made of polyester. The company is careful to follow the same pattern as the one advertised but there were some subtle differences which leads me to suggest this was false advertising, but probably hard to prove 100%. When I contacted the company, as below, I was at first offered 15% discount to keep the item. A refund was offered but only after postage to China was taken into account, which was suggested at around £25-30. When you check tracked postage of parcels to China this doesn't appear wholly unreasonable. I pushed back and suggested I wanted to return the garment, and the offer went up to 30% . In the end I relented. The jumper isn't awful but it no doubt cost only a few pounds to have made. I did the sums (which of course the company bank on you doing) and in the end it was better to have something wearable rather than just lose money. Lesson learnt. Check Trust Pilot and other review sites before making any purchases online!

Lesson learned, don't but anything via Instagram. Not based in Manchester! Alarm bells started ringing when I noticed the tracking data said my item was at the airport. Wish I'd read reviews first.... bank refunded luckily

Please don’t fall for the scam like I did. I looked at a beautiful knitted jumper online. It was showing at reduced from £100 to £50. Knitted, soft classy,,.. from Manchester, What arrived was a spandex , shiny acrylic top, acrylic, cheap thing from China. No refund unless I return the item to China at my own cost of £35. Thieves…. Fraudsters…

I ordered a jumper from a Facebook ad without checking here and I regret it!
It took ages to arrive, from China, although they claim to be a UK company.
What arrived was not a knitted jumper but a cheap thin polyester top poorly printed with a design.
They offered me a £7 refund, the top cost £45, they advertised it as originally costing £100!
Do not buy from these scammers and shame on Facebook for allowing false advertising.

Scam website please avoid . Sending cheap items from China

The quality was absolutely awful. My mum placed an order and I couldn’t even describe them as clothes. I wouldn’t even let my worst enemy wear clothes of this standard.

A scam company..The necklace I ordered was for the girl & a cat what we got was the girl & a dog. Apart from a mistake the company offered me to return the necklace and tell me to pay for return postage to Asia. Funny that because they say they're a Manchester company & Ivy their designer is leaving so they're selling at a special price, when in fact lots of online businesses are selling the exact same thing for around
£6-99 +. Absolute rubbish.Be warned.

Received order.. absolutely nothing like the image. Waited over a month. Charged £50. Wasn't worth £10.. rubbish material, badly made, read reviews too late. It's not a UK site as lead to believe. Do not engage with this company

Bought turtleneck floral sweater for my wife. Took 3wks to arrive and what pure rubbish it is....not wool or knit wear at all. Just a cheap polyester rubbish top.
Nothing like what is in the photos on website.

I wish I could give this company no stars! please avoid being ripped off like myself and several other customers! Website makes it look like this company is based in Manchester, showing beautiful pictures of jumpers etc. what you see in the pictures is definitely NOT what you will receive. I placed an order for a lovely looking woollen jumper which was £49.95! What I got several weeks later is what I can only describe as a very cheap (see through) material and NOTHING like the one portrayed in their pictures.
As others have said when requesting a refund they ask you to ship the item back to China where it originated from at your own cost, or they also offer a 15% refund and suggest you gift it to someone else, I told them I would have only considered gifting this item to my worst enemy! They also suggest 'using it for another purpose! I told them I would consider cutting it up for dishcloths!
After emailing back and forth they have now offered a 25% refund which I guess I will have to swallow and learn a lesson of ALWAYS checking reviews prior to purchase! Lesson Learnt!

Regretfully this is a scam. Website claims to be a mother and daughter shop based in Manchester, but images of the shop and items for sale are AI generated and fake. Website is actually Chinese based and the items do not resemble those on the website. I bought a beautiful cat embrace necklace which turned out to be a tiny piece of poor quality pressed metal, which more resembled a duck than a cat. The scam is that a full refund is available but only of you return the goods to China at great expense. This breaks the Consumer Rights Act 2015 S11 and S20, Misrepresentation Act 1967 and Consumer Protection from Unfair Trading Regulations Act 2008. Reported to Trading Standards and a Credit Card Claim Back started, please avoid.

So disappointed, bought a neckless as a present for someone that had just lost their cat, the item that turned up wasn’t anything like what was pictured, the quality was awful. Please avoid this company.

Received my order today. A necklace for a christmas present. It is lovely and just as described. I would purchase from this company again. Communication was good and any emails sent were answered quickly. Thank you

Their advertising and marketing is fraudulent, the product is rubbish, and their service is shocking.
DO NOT USE THIS COMPANY.
They are scamming people from China, and should be reported to Trading Standards.

Absolutely unbelievably rubbish quality necklace. Looked so nice on the advert. Got it as part of my wife's Christmas as she admired it and we fell for the fake Facebook comments. It wasn't expensive at £25 but nonetheless it's not even worth £1. I've seen better quality things coming from a cheap Christmas cracker. Genuinely that bad! Scam company. Avoid!

Do not go anywhere near , ladies Swedish sweater, just a load of misshaped polyester tat . 45 quid lesson learned, Facebook con.