An item from my order was missing. I contacted Ollie & within minutes Astro replied. She quickly explained Ollie’s protocol for missing order items; less than 7, account is credited. More than 7, t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Toon meer
Ollie is great!! The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it. Obviously it’s hard f... Toon meer
Bedrijf heeft geantwoord
Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Contactgegevens
Verenigde Staten
- ollie.com
4,6
Uitstekend
11K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ollie is amazing not only does my…
Ollie is amazing not only does my yorkie, Marley, absolutely love it but they always so friendly and helpful when I need help from the canine customer support. They are an absolutely amazing and wonderful company!
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
We’re so happy to hear that Marley is loving his Ollie meals. It’s also great to know our customer support team has been friendly and helpful whenever you’ve needed us. We’re lucky to have you and Marley as part of the Ollie family!
100% satisfaction with Ollie
Our overall experience with the Ollie delivery and the quality of the food is 100% positive.
Ollie sends an email well before delivery date and also close to delivery date which I appreciate.
Our wee dog is always waiting eagerly for her Ollie food and we feel that the quality is well worth the cost. Her weight has stablized when feeding the recommended amount.
Thank you Ollie.
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
It’s wonderful that the food is making such a positive difference and helping her maintain a healthy weight. We’re glad our delivery updates make things easier for you too. Thank you for trusting Ollie, we love being part of your pup’s mealtime routine!
Antwoord van Ollie
Thank you so much for the kind words! We’re paws-itively thrilled to hear you had a great experience with our team. Providing helpful support for you and your pup is always our top priority, so it truly means a lot to know we hit the mark.
If you ever need anything at all, please don’t hesitate to reach out, we’re always happy to lend a helping paw. Give your pup some extra belly rubs from all of us here at Ollie!
Ollie "Dependable"
Ollie's consistent quality of product and service.
4 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for taking the time to share this! It truly means a lot to us to know that both our meals and our service have been a reliable part of your pup’s routine.
At Ollie, we put a lot of care into every recipe and every interaction with our pack members, so hearing that consistency stands out to you makes our day. We’re grateful to be part of your dog’s mealtime and appreciate you trusting us to help keep them happy and healthy.
The order delivered on time .The…
The order delivered on time .The quality is great.
27 februari 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing your experience! We’re so glad to hear your order arrived right on time and that you’re happy with the quality of the meals. Delivering fresh, nutritious food reliably for our pups (and their humans!) is something we take a lot of pride in.
We truly appreciate you being part of the Ollie pack, and we’re always here if you ever need anything for you or your pup!
Overall Review
Pleased with the shipping packaging. Live in Florida so it needs to stay cold till it gets to the freezer. Ollie does a nice job with that.
Enjoy the packaging of the food itself. No scissors necessary. Easy pull back tab. Straight forward.
It has now been a few weeks and Ellie Mae is itching less, skin looks good. She even seems to smell better.
We went from a beef and chicken diet to pork and lamb and honestly, all for the better. She devours her food now, licks the bowl clean. We were feeding her Fresh Pet and while she ate it, nothing like the way she now eats Ollie.
Unfortunately we did not find Ollie until after we retired so for us, an expense we need to work into the budget. Will more than likely supplement Ollie with Fresh Pet pork roll to make it last longer.
We do appreciate your product. Our girl is definitely showing health improvements because of it.
Rob & Deb Smith
4 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to our team to hear how the transition has been going for your sweet girl.
We’re so glad the packaging worked well for you, especially with the Florida heat! Keeping meals cold and fresh from our kitchen all the way to your freezer is incredibly important to us, so it’s wonderful to hear that everything arrived just as it should.
It’s also amazing to hear about the positive changes you’re noticing with Ellie Mae. Less itching, healthier skin, and even smelling better are all signs we love hearing about. And the fact that she’s licking the bowl clean and enjoying her pork and lamb meals so much definitely makes our tails wag over here!
We completely understand that fresh food can take a little planning to fit into the budget, and we truly appreciate you making space for Ollie in Ellie Mae’s routine. The most important thing to us is that she’s happy, thriving, and enjoying her meals.
Thank you again for welcoming us into Ellie Mae’s life, it’s an honor to be part of her journey. Please give her some extra belly rubs from all of us at Ollie!
My dog is excited for every meal and the Customer Service is fantastic
I love the Customer Service! Multiple times I’ve had to change my dogs subscription order and the help is incredibly responsive! My dog is very finicky. We have had to try every dog food brand and she is so excited for every meal. Plus she’s lost weight, which is what we were striving for. It’s nice knowing that we have healthy food with all natural ingredients. Thank you. OLLIE.:)❤️
23 februari 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for sharing your experience! We’re thrilled to hear that your pup is excited for every meal and that you’ve seen success with her weight loss. It’s wonderful to know our food is making mealtime easier and healthier for both of you.
We’re also so glad our team has been able to support you with subscription changes — we’re always here to help! Thank you for trusting Ollie with your pup’s nutrition. ❤️
Antwoord van Ollie
Thank you so much for your feedback! We’re thrilled to hear that you love the product and appreciate you trusting Ollie with your pup’s nutrition.
On time and still frozen unlike the…
On time and still frozen unlike the last delivery
3 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing your feedback! We’re glad to hear your delivery arrived on time and still frozen. We appreciate you trusting Ollie to keep your pup’s meals fresh and ready to enjoy
Ollie is very easy to get in touch - excellent customer service
Ollie is very easy to get in touch, responsive, and flexible.
3 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for your kind feedback! We’re so glad to hear that you’ve found our team easy to reach, responsive, and flexible. We truly appreciate you trusting Ollie with your pup’s care.
Meagan provided a quality chat…
Meagan provided a quality chat experience that answered all my questions, helped me set up a profile for our pup, and established our first order.
3 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing your experience! We’re so glad Meagan was able to provide a helpful chat, answer all your questions, and get your pup’s profile and first order set up. We appreciate you trusting Ollie with your pup’s nutrition!
Such a great and responsive company!
2 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience and appreciate you trusting Ollie with your pup’s nutrition.
Treating Customers RIGHT!
My Service Dog and I have been Ollie Customers for many years. We’ve always been able to count on them for quality and consistency in their portioned dog food meals. The food smells and looks like what I would expect from that chub’s ingredient list. And my dog absolutely loves it. He looks forward to each meal time, when I pull the Ollie Orange and White container out of the fridge.
TWICE the wonderful folks at Ollie have come through for us in superlative fashion.
- One shipment, several years ago, showed up where half or more of the frozen chubs arrived with splits in the plastic wrappers. I called to note this for future shipments, and they completely replaced the entire order for us. No hesitation.
- Today, I called them because I had very recently moved and forgot to change my address with Ollie before my latest monthly shipment was already on the way. The rep on the phone was polite and tried her best to reroute my order to my new residence. Unfortunately, she wasn’t able to catch it in time.
So, she did the next best thing. “As long time customers, we’re going to replace your order and ship this one to your new address. Can you have anyone pick that up and save it for you?” Again, no hesitation to take care of their customers.
If THAT doesn’t tell you exactly why you should pick OLLIE to feed your canine companions, maybe you should get a cat.
2 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for sharing your experience! We’re thrilled to hear that both you and your service dog have been happy with Ollie for many years. It’s wonderful to know your pup looks forward to mealtime and that our meals meet your expectations for quality and consistency.
We’re also glad our team was able to assist with past and recent issues, from damaged chubs to your address change, and provide replacements quickly. We truly appreciate your loyalty and kind words — it means so much to us to be part of your pup’s routine!
Puppies are happy and easy to feed them
27 februari 2026
Antwoord van Ollie
Thank you for your feedback! We’re so glad to hear your puppies are happy and that mealtime has become easier. We appreciate you trusting Ollie to keep them well-fed and healthy.
Our pup continues to enjoy every meal…
Our pup continues to enjoy every meal with Ollie!
Lamb is his favorite dinner but he enjoys all varieties.
Ollie’s customer service representatives are the absolute best! They go above and beyond being helpful with any & all questions.
27 februari 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing your experience! We’re thrilled to hear your pup continues to enjoy every meal and that lamb is a favorite. It’s also wonderful to hear our team has been able to provide helpful support whenever you’ve had questions. We truly appreciate you trusting Ollie with your pup’s nutrition!
My dog loves Ollie
My dog loves Ollie, only problem is she wakes me up early to get it!! The recommended serving size doesn’t seem like enough for her because she wants more after she eats.
27 februari 2026
Antwoord van Ollie
We’re so happy to hear your dog loves Ollie — even if it means an early wake-up call! 😄
If she’s still hungry after her meals, we can help adjust her portion or suggest ways to make her meals more filling so she stays satisfied. We’re happy to help you find the best plan for her!
My dogs love this food
My dogs love this food, the delivery is so convenient, and setting up my account was easy.
27 februari 2026
Antwoord van Ollie
Thank you for your feedback! We’re thrilled to hear your dogs love the food and that you find the delivery convenient and account setup easy. We appreciate you trusting Ollie with your pups’ nutrition!
Delivery was excellent
Delivery was excellent. Food is always packed great and stays cold until you put it in the freezer.
26 februari 2026
Antwoord van Ollie
Thank you for sharing your experience! We’re glad to hear your delivery was excellent and that the food stays cold and well-packed until it reaches your freezer. We appreciate you trusting Ollie with your pup’s meals!
Antwoord van Ollie
Thank you for your feedback! We’re glad to hear you’ve had a good experience with our service. We understand that our pricing can feel high, and we truly appreciate you trusting us with your pups’ nutrition.
Please let us know if we can help make any adjustments to your meal plan to make this more affordable. Our team is here to help you.
Gina was quick to respond and answered…
Gina was quick to respond and answered my question. She was knowledgeable and pleasant to have a short conversation with.
25 februari 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for your feedback! We’re so glad to hear Gina was quick, knowledgeable, and pleasant to speak with. We appreciate you trusting Ollie with your pup’s care!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.