Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Toon meer
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Lees wat reviewers zeggen
Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed m... Toon meer
Ollie is great!! The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it. Obviously it’s hard f... Toon meer
Bedrijf heeft geantwoord
Have always had a great experience with them. Good packaging, good quality dog food. Unfortunately my welcome box container broke, I asked if I could purchase a new one and you guys just sent one for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Contactgegevens
Verenigde Staten
- ollie.com
4,6
Uitstekend
11K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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The food is excellent but my dog won't eat it
My issues were instantly resolved and left me with a positive experience.
7 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
We really want to thank you taking the time to share this! It’s great to hear everything was taken care of quickly and that your experience ended on a positive note. That's what we like to hear! We appreciate your support.
I have tried a few different types of…
I have tried a few different types of foods and my puppy would not eat them but he loves Ollie
7 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Yay! We love that your pup is loving Ollie. A compliment from a picky eater parent is the best compliment we could hope for. We appreciate you being a part of our pack!
Arrives promptly
Arrives promptly, easy to open and my dog loves it
9 februari 2026
Review zonder uitnodiging
Antwoord van Ollie
You and your sweet pup deserve the best seamless experience possible, from beginning to end. We appreciate you taking the time to share your thoughts. Please give your dog all of our love.
Positive interaction
The person I spoke to was knowledgable about the product, patient as we worked through my questions and overall very helpful. The product looks awesome with great choices.
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for your thoughtful feedback! We’re so glad our team could patiently guide you through your questions and that you’re excited about the product and its variety. We can’t wait for your pup to enjoy it!
The food has real ingredients and is…
The food has real ingredients and is portioned for my dog so she doesn't over eat. Food reorders are fresh and delivered on time. No more weekly trips to pet stores hoping they haven't run out of the food she needs. Price is decent and delivery is free. Me and my dog love Ollie!
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Your sweet words make our tails wag! We’re so glad Ollie keeps mealtime convenient, fresh, and perfectly portioned for your pup. It’s great to hear that both you and your dog are loving it!
My dogs energy has improved overtime…
My dogs energy has improved overtime and he's having food that is nutritious for him customize portions for his activity level. Deliveries are always reliable.
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing! We’re so glad to hear that your dog’s energy has improved and that he’s enjoying nutritious meals tailored to his activity level. 🐾
It’s great to know our deliveries have been reliable, too — we appreciate you trusting us to keep mealtime healthy and convenient for your pup!
Ollies assistance
I needed to change the delivery date for my pets food. They were very friendly and fast.
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing! We’re glad our team was able to help you quickly and friendly with changing your delivery date. 🐾
We appreciate you trusting us to keep your pets’ meals on track!
Chopper has lost 2 lbs since starting…
Chopper has lost 2 lbs since starting on Ollie. Better than that, he loves going for walks and has the zoomies again!
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing Chopper’s progress! 🐾 We’re thrilled to hear he’s lost weight, full of energy, and loving his walks and zoomies again.
It’s wonderful to know he’s enjoying Ollie while staying healthy and happy!
Happy Puppies… Happy Dog Mom!
Ollie has great, quality food selections for my two puppies.
I made a first time purchase recently and received a bonus gift and a great promotional discount!
The customer service representative I spoke with was both helpful and diligent!
Overall, my first purchase through Ollie was awesome! PURRfect!
Both my puppies and I are 100% satisfied! I have tried other similar dog food companies and find Ollie the Best overall! Price, quality and good customer service will be reasons for my continued business!
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for sharing your experience! 🐾 We’re thrilled to hear that both your puppies and you are 100% satisfied with Ollie. It’s wonderful to know our food quality, promotions, and customer service made your first purchase such a positive experience.
We truly appreciate your trust and look forward to keeping your pups happy and healthy for years to come!
This company has always been very kind…
This company has always been very kind and helpful with any issues I have had. Which are not many at all.
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing! We’re so glad to hear that our team has been able to help when needed, and that you’ve had such a positive experience overall. 🐾
We truly appreciate your support and trust in Ollie!
The food arrived inside the box and is…
The food arrived inside the box and is currently in my freezer except for one pack of turkey and blueberry to thaw out for tomorrow!
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thanks for sharing! We’re glad to hear your food arrived safely and is ready to enjoy — sounds like a tasty meal for tomorrow with the turkey and blueberry pack! 🐾
We appreciate you trusting Ollie to keep mealtime fresh and convenient.
I lost my government job in December…
I lost my government job in December 2025 because of our president.
I forgot to confirmed my request for cancellation and when I checked my checking account I was charged $137.12 for a shipment to arrive on/or about March 7th, 2026.
I did call customer service at Ollie and the representative was very kind, friendly and professional in explaining what happen on December 10,2025.
She took the time to explain what took place and tried to cancel that order, but I was one day too late. She did help me cancel my subscription and any future orders.
She was so nice that I felt she understood where I was coming from and attempted to help me cancel the current order/shipment but as I have stated, I was a day late.
I felt that she was very honest and went out of her way to help.
I felt very comfortable speaking to her.
She sounds like an excellent employee and Ollie should be proud having her as a customer service representative
Thanks for all your help
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you so much for sharing your experience, and we’re truly sorry for the stress you’ve been under. We’re glad to hear our team member was able to assist you with understanding the situation and canceling your subscription for future orders. 🐾
We really appreciate your kind words about her — it’s wonderful to know she made you feel comfortable and supported during a difficult time. Thank you for trusting Ollie, and we’re honored to have been able to help in any way we could.
Great customer service and friendly
Great customer service and friendly
6 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for sharing! We’re so glad to hear you had a friendly and helpful customer service experience. 🐾
We appreciate your support and trust in Ollie!
Getting a delightful and fantastic…
Getting a delightful and fantastic greeting from Stevie. Who took the time out of her day to explain everything I needed to know. Employee's like this are special. She put a smile on my face for the rest of the day, and when I told Charlie about it, he was extremely happy. I get seeing a difference in his life now. And it's only been 2 months since we have him on the food and he loves it, he can't wait for me to get up and when it's dinner time he let's us know. Your food is special 😋 😍
I'm tempted to try it. 🤔 😆 🤣 😂
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Technically you could give that wonderful human grade food a try haha! Thank you for taking the time to write such a sweet review! We'll be sure to pass along your kind words to Stevie! Please give Charlie all of our love. Thank you for being the best part of Ollie!
The Customer Service Rep was beyond great. She resolved an issue that I was prepared to cancel quickly, just because of the delivery servic. This young woman deserves a raise..
The delivery was awful. Third party people. I was prepared to go to competitors.
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for taking the time to share your feedback. We’re really glad to hear that our Customer Service Rep was able to quickly resolve the issue and provide such a positive experience. You and your pup deserve the best!
We’re sorry to hear the delivery experience was frustrating, though. That’s definitely not the experience we want for our customers, and we appreciate you bringing it to our attention. Thanks for giving us the chance to make things right.
I switched our dogs to Ollie dog food…
I switched our dogs to Ollie dog food and I honestly wish we had done it sooner. The ingredients are real, human-grade food you can actually recognize, and the quality shows. Our dogs get excited at mealtime now and clean their bowls every time.
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
We love hearing this, thank you for sharing! It’s wonderful to know your pups are excited for mealtime and loving their Ollie meals. Real, recognizable ingredients are exactly what we’re all about, and we’re so glad you made the switch!
Great Dog Food at a very reasonable…
Great Dog Food at a very reasonable price five star service I couldn’t have asked for a better outfit
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
Thank you for the five-star review! We’re so glad you and your pup are enjoying the food and our service. It means a lot to us to be part of your dog’s mealtime.
Ollie is amazing not only does my…
Ollie is amazing not only does my yorkie, Marley, absolutely love it but they always so friendly and helpful when I need help from the canine customer support. They are an absolutely amazing and wonderful company!
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
We’re so happy to hear that Marley is loving his Ollie meals. It’s also great to know our customer support team has been friendly and helpful whenever you’ve needed us. We’re lucky to have you and Marley as part of the Ollie family!
100% satisfaction with Ollie
Our overall experience with the Ollie delivery and the quality of the food is 100% positive.
Ollie sends an email well before delivery date and also close to delivery date which I appreciate.
Our wee dog is always waiting eagerly for her Ollie food and we feel that the quality is well worth the cost. Her weight has stablized when feeding the recommended amount.
Thank you Ollie.
5 maart 2026
Review zonder uitnodiging
Antwoord van Ollie
It’s wonderful that the food is making such a positive difference and helping her maintain a healthy weight. We’re glad our delivery updates make things easier for you too. Thank you for trusting Ollie, we love being part of your pup’s mealtime routine!
Antwoord van Ollie
Thank you so much for the kind words! We’re paws-itively thrilled to hear you had a great experience with our team. Providing helpful support for you and your pup is always our top priority, so it truly means a lot to know we hit the mark.
If you ever need anything at all, please don’t hesitate to reach out, we’re always happy to lend a helping paw. Give your pup some extra belly rubs from all of us here at Ollie!
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