i had to return the item but communication was good apart form the phone line not working.
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Lees wat reviewers zeggen
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Toon meer
Bedrijf heeft geantwoord
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promi... Toon meer
Bedrijf heeft geantwoord
The lamp is gorgeous. We ordered a bulb which the incorrect one was delivered - however we contacted them via web chat and easily arranged a replacement with no fuss.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Contactgegevens
Verenigd Koninkrijk
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4,3
Uitstekend
63 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great service
17 januari 2023
Antwoord van Ombra Lighting
Happy to help Richard. Thank you for taking the time to write us a review
All round excellence.
It was a pleasure working with Jake, nothing was too much trouble. Incredibly efficient and helpful and quick to respond . I would highly recommend and wish them a successful future .
12 januari 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review Charlotte. We hope you love all your fittings!
Great quality product and service
22 december 2022
Antwoord van Ombra Lighting
Really happy to help Stephen, thank you for taking the time to write us a review.
very impressed with Ombra Lighting
very impressed with Ombra Lighting. They were very responsive to and helpful with all queries I raised and offer competitive pricing. Also received my light fitting well within the promised delivery window!
15 december 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review Sandi. We hope you love your DCW light!!
Outstanding customer service
From the moment I got in touch, Jake at Ombra Lighting was extremely helpful. He went out of his way to ensure I got my order delivered within a tight deadline, which I really appreciated. Excellent customer service. Thank you so much!
16 november 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Very happy we could help Amy! Thank you so much for taking the time to write us a review, it's much appreciated.
speedy delivery, great customer service
I sent a message over the weekend about a product. Received a very quick, detailed reply and placed my order. Item arrived more quickly than I had been advised and I was sent an extra message with the tracking details beforehand. Great customer service.
7 november 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Really happy we could help Sophie. Thank you for taking the time to write us a review.
Antwoord van Ombra Lighting
Very happy we could help with this Paula. Thank you for taking the time to leave us a review
Jake could not have been more helpful
Jake could not have been more helpful, really impressed by Ombra’s customer service!
9 augustus 2022
Antwoord van Ombra Lighting
Happy we could help Stephanie! Thank you for taking the time to write us a review.
The team is very helpful and they got…
The team is very helpful and they got my items arrived in time.
29 juli 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Hi Lin, very happy we could help and get you your lights there in time before your big move. I hope it all went well.
Highly recommend
Exceptional customer service and great range of products. When there was a problem (not of Ombra's making) with the supply, they went out of their way to sort it out and to make sure that I was happy with the outcome. Very quick responses too.
Highly recommend!
16 juli 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for your feedback, we were more than happy to help. Glad everything worked out well with your order.
Great quality products and customer service
Recently purchased a Pooky Carrington pendant light. I was kept updated on the dispatch and the light arrived in 2 days from ordering. Really impressed with the light and with the customer service. It looks great on my landing as a feature light above the stairs. Will definitely shop with you again. Thankyou
13 juli 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for your review Helen, we were really happy we could help. Enjoy your Carrington pendant!
Above and Beyond
Excellent service. I wasn’t in for the delivery and they actually emailed me to say it had been left at my local post office, I thought it was a lovely personal touch. The product was sent so quickly and I am very happy with it. Thanks Ombra!
23 juni 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Hi Hollie, Thank you for taking the time to write us a review. We were more than happy to help :) Enjoy your order!
Antwoord van Ombra Lighting
Thank you for taking the time to write a review Marco. We're glad you're happy with your order.
Antwoord van Ombra Lighting
Glad you love your Pooky lights Angela. Thank you for the feedback
as an electrical wholesaler
as an electrical wholesaler , I used this company for the first time and i could not have hoped for a better service and price from this company. really got me out of a sticky situation
15 maart 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Very happy to help Andy. I think the fittings will look great on your project.
Recently bought new lights for my…
Recently bought new lights for my office. Love the product, and the service was really good, would highly recommend Ombra Lighting.
3 maart 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thanks for taking the time to leave this lovely review Janet, happy we could help.
Great Service and customer support
Great Service and customer support. I would highly recommend this business!
24 februari 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Glad you had a good experience, we hope you enjoy your light Beth
Absolutely amazing customer service
Absolutely amazing customer service! Thanks for the great communication and on schedule delivery. Will definitely order from here again.
23 februari 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write a review, we're always happy to help.
Amazing customer service
Amazing customer service. Top quality product. Would definitely order from these guys again
23 februari 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thanks for the feedback Tom, appreciate it. Glad we could help!
Ombra Lighting
The team were incredibly supportive and helpful when deciding on our new lighting. The order was processed and delivered in a timely manner. Very happy with their service and our lights. Highly recommend to anyone
6 februari 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
It was our pleasure, happy to help Sam. Thank you for your feedback.
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