i had to return the item but communication was good apart form the phone line not working.
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Lees wat reviewers zeggen
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Toon meer
Bedrijf heeft geantwoord
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promi... Toon meer
Bedrijf heeft geantwoord
The lamp is gorgeous. We ordered a bulb which the incorrect one was delivered - however we contacted them via web chat and easily arranged a replacement with no fuss.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Contactgegevens
Verenigd Koninkrijk
- 02031 486 864
- info@ombralighting.co.uk
- ombralighting.co.uk
4,3
Uitstekend
63 reviews
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Antwoord van Ombra Lighting
We're glad you're happy with your wall lights. Thank you for taking the time to write us a review.
Quick and easy delivery
Excellent and professional service and communication. Delivery and product 10/10
16 mei 2024
Antwoord van Ombra Lighting
Happy we could help. Thank you for taking the time to write us a review.
Excellent quality and service
Loved the service from ombra and the quality of the absolutely beautiful mirrors I received. Thank you x absolutely makes my room.
2 mei 2024
Review zonder uitnodiging
Antwoord van Ombra Lighting
So happy you loved your mirrors Anita. We really appreciate you taking the time to write us a review.
Really good customer service and very…
Really good customer service and very happy with my lights!
7 mei 2024
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review Jacob. Very pleased that you're happy with your lights!
Amazing service
Amazing service, and beautiful products. Over the moon with our chandelier. Thank you so much Jake!!
17 april 2024
Review zonder uitnodiging
Antwoord van Ombra Lighting
So glad you're over the moon with your chandelier. Thank you for taking the time to write us a review Amy
Fantastic service from Jake
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promised.
Would highly recommend
9 januari 2024
Review zonder uitnodiging
Antwoord van Ombra Lighting
So happy we could help Deborah. We hope you love your fittings! Thank you for taking the time out to write us a review, we do appreciate it.
Nice quality light
Very happy with our recent light purchase from Ombra lighting
The light was nice quality and was delivery quickly
I would happily use Ombra again in the future
28 augustus 2023
Antwoord van Ombra Lighting
We're pleased you like your wall light Gary. Thank you for taking the time to write us a review.
Great customer service
Consultation and interaction with Jake, the director for lighting, was very helpful. He is incredibly efficient, responsive, courteous and knowledgable, and gave good advice.
28 augustus 2023
Antwoord van Ombra Lighting
We're very happy you love your fittings and we could help. Thank you for taking the time to write us a review, it is appreciated.
great quality product
great quality product, easy to use website, fast delivery with lots of shipping updates.
28 augustus 2023
Antwoord van Ombra Lighting
We are glad you were happy with our service. Thank you for taking the time to write us a review, we do appreciate it
Really good communication
Really good communication, great service and what can only be described as truly beautiful lamps.
24 juni 2023
Antwoord van Ombra Lighting
So glad you love your fittings Leila! Thank you for taking the time to write us a review
Excellent to do business with.
Excellent to do business with. Very quick in answering queries, making the planning of the electricians time easy. Will be buying from again, most definitely. Thank you Jake.
17 april 2023
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review Kim. We hope you love your fittings.
Very impressed with service and product
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheaper) light fitting. These were delivered within a few days and my card credited with the difference. I was really impressed by the personal nature of the exchange- it could have been done by email but it was so much nicer that someone made the effort to call and speak to me to explain the problem and to offer a solution. Great service
29 mei 2023
Antwoord van Ombra Lighting
Very happy we could help Amanda. Thank you for taking the time to write us a review, all feedback is appreciated.
Very responsive
Very responsive, product arrived quickly, unfortunately the first was broken, got a second one sent out immediately, responded to my email within a couple of hours… and the lamp itself is gorgeous
5 mei 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Happy we could resolve the issue you had Andrew. Thank you for taking the time to write us a review.
V quickly delivery
21 maart 2023
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review
Jake was a great help with finding a…
Jake was a great help with finding a kitchen light for us, will definitely use Ombra again when we start doing up other rooms.
3 maart 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review. We hope you love your new pendant!
Fantastic help to help me find my lamp…
Fantastic help to help me find my lamp I was looking for. Can really recommend the company.
27 februari 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write a review Sara. We hope you're loving your Buster & Punch table lamp
Excellent service received
Excellent service received. Jake was very helpful and I would highly recommend.
2 februari 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write a review Rachel. We hope you love your new light!
The first item I received was defective (the…
The first item I received was defective (the light was scratched) but Ombra Lighting were easy to deal with and arranged for a replacement to be sent out to me very quickly. Great customer service. Thank you.
29 januari 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Glad we could get it sorted for you Tom, we hope you love your fitting. Thank you for taking the time to write us a review.
Pooky lantern
The Pooky light I wanted was out of stock on the Pooky website so was really pleased to find it on Ombra lighting. Ombra lighting got in touch to let me know it would be a few weeks and the light arrived as expected. Very happy with the purchase and customer service.
11 januari 2023
Review zonder uitnodiging
Antwoord van Ombra Lighting
Happy we could help Cathy. Thank you for taking the time to write us a review.
Wonderful customer service and great products
Great service and really quick responses every time I had a query. The products are wonderful
27 september 2022
Review zonder uitnodiging
Antwoord van Ombra Lighting
Thank you for taking the time to write us a review Stephanie!
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