Omegawalk Reviews 

False advertisement .Do not buy from them .****Scam Alert***

Omegawalk responded quickly to my request in exchange for a pair of shoes that did not fit correctly from their company. Despite Omegawalk not having a direct contact phone # for customer support Omega's response via email was promptly returned and efficient. Omegawalk answerd my questions and the company followed up with a viable solution that was a win for my situation. Thank you Omegawalk..

Slow postage and poor refund policy.

The shoes that arrived looked like a cheep version of the ones that I ordered. It took 3 weeks for them to ship from China and when I asked to return because of the poor quality, I was advised that I would have to pay shipping and there would be a 15% 'restocking' charge. I would not recommend buying from this company.

My package got lost in the email, and omegaWalk made it their mission to get back to me on timely fashion and they did weekly checks in with me about the lost package and also recommended ways I can help locate the missing package. Thank you Omegawalk for your quick response and support! Definitely would buy from you again.

Very great customer service! I ordered a size too small and reached out for support. Susan quickly responded and provided me with the steps on how to get a bigger size. The cushion of the shoes are super soft, I can’t wait to get my correct size and walk in them !!

Muy comodos me quedaron justos y rapido me comunique y su servicio ql cliente ha sido muy efectivo amable y de rapida accion me cambiaron el size sin problema los recomiendo 200%

They answered my questionquick. THANK YOU

Sizing runs small and allow plenty of time for shipping but customer service was great when I asked for an exchange for sizing.

The trainers I ordered were too small and the customer service was amazing. The trainers look amazing and feel so comfy when I’m on my feet all day.

Brilliant customer service, easy process if your shoes aren’t the right size. Shoe quality looks great!

These shoes are small, much smaller than the UK size.

They have obstructed giving a refund and after several emails they have still not provided the return address and they are saying I have to pay international return postage fees, they haven't clarified what those are either.

Have been asked to provide photographs and prove the reasons I have stated for wanting a return - which is against legislation as legally I have a right to return and request a refund simply if I don't like the item! Have done this and still no refund just more emails, I feel this is to cause inconvenience in the hope I will stop trying to get a refund. I have been clear they need to refund it or I will be taking further action.

Latest update 30th July: they have finally refunded £30 of the £35.65 cost. So a refund has been given but only after a lot of hassle. I won’t be buying anything from them again.

The size I ordered was too small, this company responded immediately to say they would ship another pair in a bigger size. The shoes were comfortable and the insert gave good support to my fallen arches. Looking forward to receiving my correct size soon.

Hi, my experience was great and they will respond back in a good timely manner. I appreciate everything great job.

My Noveras feel so comfy and have a cool retro look. I had some order difficulties but their customer service was quick to make things right.

I ordered the Ortho Balance shoes and I am very happy with my purchase. The shoes are lightweight and comfortable. On top of that, the shoes came within a week of ordering. When I had sizing issues, customer service was quick and easy to communicate with. I would buy from them again

Very stylish, supportive material and great customer service.

COMFORTABLE!!!!

Don’t waste your money! I’ve ordered the trainers and it’s pure plastic. Not comfortable at all for 12hours shifts on your feet all day! Miss representing as a company based in the UK. They are based in China. False advertising. I can’t seem to return them for a refund as no emails gets answered.