Omegawalk Reviews 

Never buying from a random company like this. The website seemed shady with 5 star reviews but I've got a toe injury and had bought so many trainers this was my last resort to find something that didn't hurt my toe. The trainers arrived so late although I paid for 1st class shipping. The trainers measure very small like I'm a size 5 but felt like a size 4. The trainers looked cheap. I wanted a refund but they said they'll give me 50% refund and I can keep the trainers, but I have no use for small trainers uncomfortable trainers. They said they don't want to cause me in any inconvenience when really they don't want to handle the refund processing. They said if I wanted a refund I'd have to pay for the postage and they'd deduct 15% which is absurd

I ordered these nursing shoes for work, and although the size 5 was a little too tight for me, I was very pleased with the customer service I received. The team responded quickly to my email and were very helpful in arranging a replacement size.

The shoes themselves look lovely and feel well made, which is especially important for someone like me who works long nursing shifts and spends many hours on my feet. I’m looking forward to receiving the correct size and wearing them at work.

Thank you for the friendly and helpful customer service. I really appreciate the support and would happily recommend them to other healthcare professionals

The shoes feel great and are very comfortable. I’m very satisfied with my purchase. 🥰 I just recommend ordering half a size up.

I ordered the wrong size. Contacted them. They are sending me a new pair for free!! So excited to get my order!!

Both shoes were false advertised. Cant spell, basically its TEMU at its worst. Inserts werent as advertised. Cheap thin foam you buy at the dollar store for arts and crafts. Zero support, zero comfort. And you cant even get a full refund back unless you send them back but YOU pay for shipping which is oversees and will cost you DOUBLE of what you originally paid. All you get is a 30% refund and can keep the shoes. Wtf am i gonna do with these? They're trash! I wouldnt even give them to the shelter or thrift shops! What a rip off!

Awesome shoes love the style ,color and how comfortable they are !!!!! Costumer service is super fast and the delivery is fast !

Quick delivery and great customer service when I needed to change the size that I’d ordered. Would recommend.

When ordering from the UK it is important to remember to order one size up. I ordered a pair of ortho balance, when they arrived they were one size to small. I contacted customer service who were very helpful in exchanging them for a bigger size.

What made my experience with this company great is that the shoes I ordered I think they run small, as much as I hate returning items they were able to find a better solution for me

First time customer.
I received my initial order from Omegawalk only to find the fit was on the small size. I contacted their customer support team and received a prompt reply. The team offered me options to resolve my issue. I await my replacement shoes when I will be able to update my experience once I have worn the shoes. To date I can only praise the customer service I've received.

Excellent customer service. Love the style and comfort of the shoes. I’m on my feet all day and need the extra support they provide.

Customer Service is really friendly prompt to help you with anything, styles are nice and shoes are comfortable

Please do not purchase trainers from Omega Walk! I received a pair as a birthday present in a woman’s size 7 (41 European) but they were way too small, my toes were poking through the fabric (they were more like a size 5). I was advised that I’d have to PAY to return them and lose 15% for a restocking fee. Alternatively I was told to keep the size 7’s, and pay an additional $12 OR $13 USD to have them send me a larger size (size 8). Firstly what company doesn’t want their stock back? And why USD when they were purchased from a UK site? Either way, the size 8s arrived and they may as well be the size 7’s there’s no difference whatsoever in sizing. So now I’m stuck with 2 pairs of trainers that don’t fit and to I’ll have to lose money returning them. Just awful, do not buy.

Really happy with the way Omega Walk handled my issue. I bought a pair of shoes, but unfortunately they didn’t fit me properly. I contacted them, and they were very understanding and offered me a refund without any hassle.

I really appreciate their honesty, kindness and excellent customer service. Things don’t always go perfectly with every purchase, but what really matters is how a company treats its customers when there is a problem. Omega Walk handled everything professionally and fairly.

Thank you, Omega Walk, for looking after your customers. I would definitely recommend this company. 😊

Ordered Novera, had an isssue with the size. Customer support was very helpful and addressed the issue with a quick turn around response. Happy with the purchase!

I’m generally a 5.5 and always happy to find a company that does half sizes. The order came quickly but the size was a little small for me. The team were super responsive and gave me a number of options to resolve 🙂

I ordered size 8 shoes which was too small for me, the customer service team responded very promptly and offered to send me another pair free without having to pay shipping fee or returning the ones with me.Excellent service!

I received excellent after-sales service and I’m very satisfied with their communication. They were responsive, professional, and truly helpful throughout the process. I highly recommend this company!

I bought a pair of omega - Ortho shoes for my mother who is 83. She was amazed with how light they were and also that they were slip proof. She did have issues with tightness on ball of toe and even though she does not have a bunion she did say they were tight. We are working on getting her a whole size bigger. So if you do have a wider ball of foot, order one to two sizes more or see if there is a wide option. But these are really the best out there… comfort, durability, lightweight, arch support.all there.

Also, their customer service is very helpful. Susan Brown (customer service manager) has been a real dear helping me with my mother’s issue. Quick responses, and very willing to have customer satisfaction.

Great customer service, issue with sizing but was sorted for me.
The trainers look lovely & go with most outfits.