I have been running my business for 5 years and it has grown exponentially. I realised that I would need support to help my business grow even further and to branch out into European contracts and t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I opened my account last week and the onboarding was super quick and smooth. The team was responsive whenever I had a question, and I really like the variety of currencies available. Overall, a great... Toon meer
Bedrijf heeft geantwoord
Simple onboarding. Dedicated client managers at hand to assist. Really helpful for my business, payments are seamless. Good rates too for Euro payments
Bedrijf heeft geantwoord
My experience with this bank has been very frustrating. They are extremely slow to process SEPA transfers, both incoming and outgoing. They claim transfers have been sent, yet days later the fun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Financiële instelling
- Accounting software bedrijf
- Bedrijfskundige dienst
- Betalingspasverwerker
- Niet-bancaire financiële diensten
- Betalingsdienst
Geschreven door het bedrijf
Omega is an innovative platform which empowers international entrepreneurs to easily launch, effectively run and quickly scale their businesses in the UK. Omega combines multi-currency business account, corporate and accounting services within one platform.
Contactgegevens
Butterwick, W6 8DL, London, Verenigd Koninkrijk
- +442081688488
- info@omg.one
- omg.one
4,3
Uitstekend
55 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was hesitant to open a business…
I was hesitant to open a business account in the UK as a non-resident, but Omega put my worries to rest. They took care of everything, and I'm now trading with confidence. Thanks!
8 januari 2025
Antwoord van Omega
Hello Lars,
Thank you for your kind words! Our goal is to support international entrepreneurs in running their businesses smoothly.
We are delighted to have been able to help, and we will share your feedback with our team.
The Omega Team
Terrible Experience
They never reply, i have emailed them 5 times in a row and every 2 days, it shows that the customer service is already online but no reply at all. i have emailed them about the transaction that took too long and haven't arrived yet in 2 weeks, still haven't received it.
11 oktober 2024
Review zonder uitnodiging
Worst banking experience ever
For 500 EUR (!!!) per month you can enjoy:
- Support that can ignore your messages for weeks
- Absence of basic bank statements. You can not download PDF with history. It is not a joke.
- They can shut down for 1-2 days so you can not access the account at all
- Bank can make your iban invalid and reject all payments "due to technical reasons" and you will loose all incoming payments
Overall, the worst banking experience ever. Zero clue who would ever use it.
6 september 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Herald,
Thank you for your feedback. We are sorry to learn about your negative experience with our service.
Regarding the issues you faced, we take your concerns seriously. It is never our intention for customers to experience delays in support responses or encounter difficulties in accessing important services. We are working diligently to improve these aspects and prevent similar issues from happening in the future.
We genuinely value your feedback, as it helps us identify areas where we can improve. If you are open to discussing your experience further, please feel free to reach out directly to us at hello@omg.one. We are committed to resolving any outstanding issues and making this right for you.
Thank you for your patience, and again, we apologise for the inconvenience.
The Omega Team
Scam
Scam ! They suspended my account and I have funds there ! Dont recomment stay away from this bank
4 september 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Jaxyn,
Thank you for sharing your review. We understand that having your account suspended can be a frustrating experience, particularly when funds are involved.
Account suspensions or closures often arise due to regulatory requirements or security concerns designed to protect both our platform and our customers. While we are unable to disclose specific details in individual cases due to confidentiality and compliance obligations, these measures are typically taken to ensure adherence to legal and regulatory standards.
For more information about our policies on account suspensions and closures, we encourage you to review our terms of service here: omg.one/terms. If you have further questions or need assistance, our team is available at hello@omg.one to provide additional support.
Thank you for your understanding.
The Omega Team
They closed my account with no notice…
They closed my account with no notice or explanations. It was my hard earned money. There should be repercussions for that.
3 september 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Fatih,
Thank you for providing the review. We recognise that having your account suspended can be a difficult experience.
To protect both our platform and our customers, account suspensions or closures may occur as a result of regulatory requirements or security considerations. You can find more information on account closures or suspensions here: omg.one/terms.
While we cannot disclose individual case details due to confidentiality and compliance, such measures are necessary to ensure adherence to legal and regulatory guidelines.
If you have any questions or concerns, please reach out to our support team at hello@omg.one so we can assist you directly.
The Omega Team
they are closing , do not send money to them
take care of the fake reviews
they are closing and took my money
scammers
i forwarded a complaint to their provider banking circle of denamark
3 september 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Gory,
Thank you for your review. We are sorry to hear that you had a negative experience with us. We want to assure you that we are fully operational.
Account suspensions can occur due to regulatory requirements or security considerations, and while we understand that this may be unsatisfactory, we must adhere to the regulations that apply to us. You can find more information on account closures or suspensions here: omg.one/terms.
Unfortunately, specific details about such actions cannot always be shared due to these regulations.
Additionally, we want to clarify that we do not engage in or endorse fake reviews. Your feedback is important to us, and we are committed to addressing any issues you may have experienced.
If you have any questions or concerns, please reach out to our support team at hello@omg.one, so we can assist you directly.
The Omega Team
The service I received was the worst
The service I received was the worst I've ever experienced. I waited for three weeks without any updates, only to be told that I needed to pay £1,500 just to open an account. When I requested that my personal data be deleted, they refused. I strongly advise against using their services. Be cautious!
21 augustus 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Hamza,
Thank you for your feedback. We are sorry to hear that you feel this way about your experience with us.
We apologise if there was any misunderstanding regarding the account setup process or associated fees. Our terms are clearly stated during the application process, and we strive to ensure all our customers are fully informed.
Regarding your request for data deletion, we follow strict protocols to comply with privacy regulations and we apologise if this does not align with your expectations.
We value transparency and encourage open communication. If there is anything more you’d like to discuss or clarify, please reach out to us directly at hello@omg.one. We are here to assist.
Best regards,
The Omega Team
Great and fast
Great experience with account opening, it went smooth and quickly, no headaches.
The account works perfectly for me now with no delays, customer support team is easy to reach and they are so helpful.
Very happy with the service. Going to shut down my hight street bank account and move fully to this one.
13 augustus 2024
Antwoord van Omega
Hello Tanika,
Thank you so much for your fantastic review!
We strive to provide the best customer support and experience, so it is wonderful to hear that our team has been easy to reach and helpful whenever you needed them.
The Omega Team
When compared to othe platforms
When compared to othe platforms, omega has the better onboarding experience. User friendly application as well.
7 augustus 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Prashanth,
Thank you for your kind words!
We always strive to make our platform seamless and accessible, so it is great to know our efforts are paying off.
The Omega Team
Our experience with Omega was great
The overall experience with Omega was great. After requesting detailed information from Danil-my first point of contact at the time of finding out about Omega -received swift and perfect assistance from Alexandra. Because of this, the process took no time at all!
Omega offers a comprehensive platform and a wonderful experience. Couldn't be happier with the results. Their account opening process is straightforward and I was impressed by their speed and professionalism.
30 juli 2024
Review zonder uitnodiging
Antwoord van Omega
Hello,
Thank you so much for sharing your experience!
It is wonderful to hear that both Danil and Alexandra were able to provide swift and helpful assistance, we will be sure to pass your feedback on to them!
We are so happy that your experience has been seamless, and we remain committed to ensuring it stays this way.
The Omega Team
on the website they support USA but…
on the website they support USA but they reject application from US business
24 juli 2024
Review zonder uitnodiging
Antwoord van Omega
Hello,
Thank you for your interest in Omega and for taking the time to share your thoughts with us.
Just to clarify, Omega does support payments to the United States. However, we regret that we are not yet able to onboard companies based in the US at this time.
We understand this may be disappointing, but we want you to know that we are continuously working to expand our coverage. Your feedback will help us prioritise future developments.
If you have any questions or if there is anything else we can assist you with, please do not hesitate to reach out.
Thank you for your understanding and continued support.
Omega Team
Antwoord van Omega
Thank you for the kind feedback, it is extremely valuable to us! We are glad to hear that you found the onboarding process easy.
Omega Team
Very positive experience
Very positive experience , quick and clear communication, helpful staff
18 juni 2024
Antwoord van Omega
Hello, Nick!
Thank you for your excellent review! We will share your comment with the rest of our team.
Omega Team
Never trying them
I am extremely disappointed with the service from this bank. Despite their promise of faster payment services, I have not received any of my payments for over 12 hours. To make matters worse, the customer support is non-existent. No one has answered my inquiries, leaving me frustrated and without any assistance. Additionally, there are times when I can't even access my account because their system fails to send the necessary OTP messages. This is by far the worst internet banking experience I have ever had. I would strongly advise never trying them.
21 juni 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Moustafa,
Thank you for your review. We are sorry to hear about your experience and understand how frustrating this might be for you.
There are several reasons why the transaction may take longer to arrive in your account. These may include the location of the sender, the responsiveness of the correspondent banks, the payment scheme chosen for the transaction, and other factors.
While our one-time password system provides an extra layer of security for all our customers, we recognise that sometimes it may delay the login process. If you have any issues accessing your account, please don’t hesitate to reach out to our team via hello@omg.one.
If you have further questions, please reach out to our team via hello@omg.one or the online chat at omg.one.
Omega Team
Their support service was 5 out 5
Their support service was 5 out 5. Very responsive and I hope they stay like this always. The on boarding was hassle free and the usability of their platform seemed to be simple and user friendly. Even the types of accounts I got were better than I expected. I wish to have a long business relation with the Omega. Especial thanks to Yacine, who was so amazingly helpful.
20 juni 2024
Antwoord van Omega
Hello, Ali!
Thank you for your excellent review! It's wonderful to know that our onboarding process was hassle-free and that you found our platform simple and user-friendly. We will share your review with the rest of our team.
Omega Team
I've recently opened a business account…
I've recently opened a business account with Omega and have a multi-currency account with multiple IBANs for international payments. While Omega's services are solid, improvements in pricing would make it even better. Most of my funding will come from sales on Amazon.com USA, which incurs costs due to its classification under country risk zone 2. Additionally, I need to pay my supplier in Oman, which falls under country risk zone 3. Lower pricing rates for these transactions would enhance my business's reliance on the Omega account.
I also find that costs associated with error reviews are high, and a reduction in overall pricing is highly recommended.
Overall, I am satisfied with the service, and Mr. Yacin was particularly helpful during the onboarding process.
12 juni 2024
Antwoord van Omega
Hello,
Thank you for your positive review and insights. Your feedback will help us continually improve our services to better meet your business needs. We are delighted to hear that Yacin provided exceptional assistance during the onboarding process. Maintaining high standards of customer service is our priority, and we truly value your positive feedback on his support.
Omega Team
They strive to make a good sevice
They strive to deliver you a good service
Note: I changed my negative review to postitive one as they fix my issue friendly
28 mei 2024
Review zonder uitnodiging
Antwoord van Omega
Hello Ahmed,
Thank you for your great review! We are glad to hear that you are enjoying our service.
Omega Team
Bank account opening is very smooth…
Bank account opening is very smooth with Omega! Yacine helped me throughout the process when opening the account for my client. Thank you!
22 mei 2024
Warning for open a business account
On 15 May we opened a business account.
We sent our new EUR and GBP bank account informations to all our EU and UK customers.
Bank Transfers started to send by customers and Omega asked us for the relevant documents for each incoming transfer. We sent them the official documents.
More than 20 transfers by our customers have still not been transferred to our account. Today we asked to Omega why the payments were still not coming and suddenly they sent us an email saying that our account was closed without any reason.
Complete nonsense completely.
It is not a company to be trusted in any way.
Their system is terrible. The payments of our Faster Payment customers should be in the account within seconds under normal conditions. But the payment has not come since 4 days.
They also closed our account as of today. Where are the transfers sent by customers.
Who will be responsible for this.
Will the payments be refunded to customers?
We have contacted many times during the day and they still do not respond.
UPDATE 21.05.2024
We are trying to call them with their phone number on the website but nobody open because the phone number doesn't even ring.
+44 (0) 20 8168 8488
I also contacted with fscs.org.uk and they informed that like that;
"FCA saying concerning Omega BaaP Limited, (FRN: 901093); Some activities by this firm may not be protected. Please contact with FCA and Complain to the financial business"
UPDATE 22.05.2024
We lost most of customers because of your system. We opened business account and we shared our local UK account to all our UK customers and they completed their transfers to our account but we could not receive incoming payments because you closed our account suddenly and without reason.
All customers say that "we completed the transfer and you received. But you say we didn't received it. Are you scammer".
Our company has been stained because of you and we still cannot see these incoming payments in our system or these incoming payments have not yet been returned to customers.
It is unacceptable.
20 mei 2024
Antwoord van Omega
Hello Maduro,
Thank you for your review. We are sorry to hear about your experience and understand how frustrating this might be for you.
Account closures can occur due to regulatory requirements, and while we understand that this decision may not be satisfactory, we must adhere to the regulations that apply to us. Unfortunately, specific details about such actions cannot always be shared due to these regulations. You can find more information on account closures here: omg.one/terms.
If you have further questions, please reach out to our team via info@omg.one or the chatbot function via omg.one.
Omega Team
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